My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,805 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 28th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and excellent product”

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Posted 2 weeks ago

“Perfect item and delivered within 48 hours of ordering.”

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Posted 2 weeks ago

“Easy to order and quickly received item”

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Posted 2 weeks ago

“Works and fits well”

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Posted 2 weeks ago

“Hi Great service and great price Really easy company to deal with”

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Posted 2 weeks ago

“It’s a shame that my package was sent to the wrong depot and didn’t arrive on correct date not good service”

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Posted 2 weeks ago

Thank you for your feedback, and I’m truly sorry to hear that your package was sent to the wrong depot and did not arrive on the expected date. We understand how frustrating this must have been and sincerely apologise for the inconvenience caused. This is not the level of service we aim to provide, and we are actively reviewing what went wrong in this case to prevent similar issues in the future. If there's anything we can do to make this right or if you still need assistance, please don’t hesitate to reach out to our support team.

Posted 1 week ago

“Easy ordering with fast delivery and competitive pricing! 👍”

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Posted 2 weeks ago

“Fast delivery”

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Posted 2 weeks ago

“Great quick service”

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Posted 2 weeks ago

“Delivery came on time”

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Posted 2 weeks ago

“Good price and quick delivery”

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Posted 2 weeks ago

“Good service Good product First time buyer Matched the colour of my car exactly”

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Posted 2 weeks ago

“Upgraded my order to a better quality battery. Had some issues with the courier.”

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Posted 2 weeks ago

“Delivered when they said they would. Prices are far better than competitors and an easy website to navigate. What more could you ask for?”

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Posted 2 weeks ago

“Straightforward”

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Posted 2 weeks ago

“Great product, and came a day early Thank you”

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Posted 2 weeks ago

“Specified vehicle reg to get parts that fitted, part did not fit my car and they refused to pay return postage for the parts, saying I have to take a day off work to wait for their courier. Rubbish customer service, say their website is only advice - do not rely on what these cowboys say”

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Posted 2 weeks ago

“Order didn’t come on time They had to send again and this time lid was leaking and there was oil all over the package It was my first time with this company and i m not happy with experience”

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Posted 2 weeks ago

Thank you for your feedback, and we're truly sorry to hear about your experience. We were not made aware that the item arrived damaged, but we have since reached out to you via email requesting images so we can investigate the issue further and make things right. Your satisfaction is important to us, and we're committed to resolving this as quickly as possible. We understand this was your first order with us, and we regret that it didn’t meet your expectations. We’re taking your feedback seriously to improve. Thank you for bringing this to our attention. We look forward to resolving it for you.

Posted 1 week ago

“DHL are sitting with my package and I was forced to purchase the item elsewhere”

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Posted 2 weeks ago

We're very sorry to hear about the inconvenience you experienced. We completely understand how frustrating it must have been to wait for your package, only to have to purchase the item elsewhere. Although your order has since been cancelled and refunded, we regret that the delay with DHL led to such a negative experience. We’re actively working with our shipping partners to prevent issues like this in the future. Thank you for your feedback—it helps us improve both our service and our processes.

Posted 1 week ago

“Quick and easy to order and delivered quickly what more could u want”

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Posted 2 weeks ago

My Motor World is rated 4.6 based on 3,805 reviews