My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,827 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,827 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“DHL are sitting with my package and I was forced to purchase the item elsewhere”

Helpful Report

Posted 2 weeks ago

We're very sorry to hear about the inconvenience you experienced. We completely understand how frustrating it must have been to wait for your package, only to have to purchase the item elsewhere. Although your order has since been cancelled and refunded, we regret that the delay with DHL led to such a negative experience. We’re actively working with our shipping partners to prevent issues like this in the future. Thank you for your feedback—it helps us improve both our service and our processes.

Posted 1 week ago

“Quick and easy to order and delivered quickly what more could u want”

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Posted 2 weeks ago

“great service and fast delivery”

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Posted 2 weeks ago

“Speedy delivery even with a bank holiday, and free delivery as well. Can't beat this site.”

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Posted 2 weeks ago

“Easy to shop online”

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Posted 2 weeks ago

“Order was damaged by Evri so I am waiting for a refund.”

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Posted 2 weeks ago

We’re really sorry to hear about the delivery issue caused by Evri. Just to clarify, your order was refunded two days ago, and we also confirmed this with you at the time. If you haven’t seen the refund in your account yet, it may take a couple of working days to appear depending on your bank. If there’s anything else we can help with, feel free to reach out.

Posted 2 weeks ago

“Very clear and easy instructions and a fare price”

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Posted 2 weeks ago

“Great service very well priced and packaged fast delivery 👍👍”

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Posted 2 weeks ago

“Great service. Product arrived fast and exactly what I needed. Thanks.”

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Posted 2 weeks ago

“Keen pricing and quick deliveries. All queries answered promptly. In future, I would certainly revisit for my car maintenance requirements.”

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Posted 2 weeks ago

“Great choice, brilliant service, perfect delivey”

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Posted 2 weeks ago

“This was great. My local NAPA and Eurocarparts could not gaurantee getting me this as they and their suppliers did not have any. So when I seen My Motor World had them in stock I ordered it. Very quick postage as well. Spring fitted. They were also cheaper than the other two as well. I buy a lot of parts as family and friends get me to fix their cars. So will be using My Motor World in the future.”

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Posted 2 weeks ago

“Excellent service very very fast delivery my rear wiper was £3 cheaper than Halfords hundred percent please and a satisfy customer ..”

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Posted 2 weeks ago

“Quick and easy site to use and super fast delivery, will done Mike keep up the good work”

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Posted 2 weeks ago

“The product i recieved was not compatable with my car so had to get a refund.”

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Posted 2 weeks ago

Thank you for your feedback. We're sorry to hear the item wasn’t compatible with your vehicle. We always aim to provide accurate fitment information, and we're glad to hear your refund was successfully processed. If there's anything we can do to help you find the right part in the future, we’d be happy to assist.

Posted 2 weeks ago

“Very quick delivery of oil”

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Posted 2 weeks ago

“Motor world gives the length width and spring size so unlike other suppliers you can order the correct size first time and 1 day delivery was brilliant thanks guys”

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Posted 2 weeks ago

“Great prices quick delivery would recommend”

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Posted 2 weeks ago

“Ordered battery on 16th April for next day delivery. It’s currently the 23 April and still no battery!!!!!! Poor service, complained but got “we are sorry “ thats not good enough!”

Helpful Report

Posted 2 weeks ago

We're really sorry to hear your battery still hasn't arrived, especially after you selected next day delivery — that's absolutely not the experience we aim to provide. We completely understand your frustration, and we agree that a delay like this is unacceptable. While we did issue an apology earlier, we know that words alone aren't enough. We’re actively chasing this up with the courier and will ensure you’re updated as soon as we have a resolution. Thank you for your patience — and again, our sincere apologies for the inconvenience caused.

Posted 2 weeks ago

“As described and quick delivery”

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Posted 2 weeks ago

My Motor World is rated 4.6 based on 3,827 reviews