Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

My Heartbeat Bear Reviews

4.7 Rating 91 Reviews

93 %

of reviewers recommend My Heartbeat Bear

Company Reviews

Product Reviews

4.7

Based on 91 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Heartbeat Bear:

My Heartbeat Bear is the home of the original Heartbeat Bear, launched by our parent company back in 2011 we've supplied thousands of Heartbeat Bears to happy parents-to-be over the years. My Heartbeat Bear manufacture our own exclusive bears as well as stocking bears from The Bear Factory based in the USA.

Heartbeat Bears are a unique memento of a precious moment allowing you to enjoy the sound of your baby's heartbeat both before and after their arrival. Don't miss a beat, start shopping with My Heartbeat Bear today.

Visit Website

Phone:

(01492) 544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Mochdre Business Park, Blackmarsh Road
Colwyn Bay
LL28 5HA

Write Your review

Tell us how My Heartbeat Bear made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Heartbeat Bear 5 star review on 20th July 2021

My Heartbeat Bear 5 star review on 27th May 2020

My Heartbeat Bear 5 star review on 27th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service! Nicola responded quickly to my query, would highly recommend ⭐️⭐️⭐️⭐️⭐️”

Posted 2 years ago

“Lovely soft Teddy..Good size . Clear instructions..well gifted .❤”

Posted 2 years ago

“We had a problem with the recording device but after phoning the company received a new one in the post quickly. Great service.”

Posted 2 years ago

“I am really disappointed! I paid a lot of money to receive this to cyprus! And u did not even pack it properly!! It was open in a box!!! There was no protection! The box was all broken with holes and the teddy inside was not protectes at all!! They stole the recording part so i paid over 50 eur to get a stuffed toy ONLY! I WILL REPORT THIS AND MENTION YOUR GROUP ONLINE”

Posted 2 years ago

Hi Tina I hope you are well. I am very sorry but your review is the first we knew of the issues you have had with the consignment we sent to you on December 20 last year. We have not had any correspondence from you so this came as a real surprise to us today. We ship all over the world and we take great care in packaging our products very well before dispatch. It would seem in this case that Customs in Cyprus have opened the box to check on its contents at which point the recording device could potentially have been lost. The package would then have been re-sealed and according to the mail tracking history was sent to Akrounta, where it was held for over a month awaiting the fee whihc was due so potentially the parcel could also have been damaged during this time. Do you have photographs of the outer packaging and any labelling which was attached to it that you can send us so that we can follow this up. Have you taken this up with Customs or the post office at your end given that the package was so badly damaged ? Did it look as if it had been opened ? When did you discover that the voice box was missing ? Can you advise why it took a month to collect the parcel - were they late in notifying you ? I look forward to receiving all the information you have along with images of the parcel so that we can try to follow this up on your behalf with Cyprus customs.

Posted 2 years ago

“I wanted a product that was not showing in stock so contacted the team who were very responsive and helpful. I managed to order the product that I wanted and they were informative about dispatch and delivery information. The product arrived beautifully, though I have not yet recorded the heartbeat yet.”

Posted 2 years ago

“Purchased for my daughter-in-law as a keep sake with our granddaughters heartbeat recording who we lost at Christmas. Amazing bear and fast delivery will definitely buy from again”

Posted 2 years ago

“Mummy & Daddy to be love ❤ it. 👍😁”

Posted 2 years ago

“I absolutely love my heart beat bear! It’s the best purchase ever :)”

Posted 2 years ago

“Amazing and a lovely quality bear x very loud recording .. really happy 😊 😃 😀 😄 😁 ❤❤can now listen to my baby girls heart beat x highly recommended”

Posted 2 years ago

“Was delivery quickly to Ireland (3/4 days). Beautiful bear and clear instructions on how to record sound. Customer service replied to a query I had within an hour, and was effectient and lovely. Thank you.”

Posted 2 years ago

“Such a great idea but the quality of the bear could be a little bit better.”

Posted 2 years ago

“Very cute. Easy instructions and fast delivery.”

Posted 2 years ago

“Really cute but abit pricey so should be free delivery.”

Posted 2 years ago

“Bear quality was good, instructions were clear and it came with packaging (making gifting it easy)”

Posted 2 years ago

“loved it! Wild wee bugger he is!”

Posted 2 years ago

“Purchased this for my sons first baby , the bear is super soft and cuddly. Not uploaded the heartbeat as yet so unsure on sound quality. Delivery was quick and communication was very good via email and text message when bear was out for delivery .”

Posted 2 years ago

“My bear came very quickly, was a brilliant price, and it was easy to record my baby’s heart beat. I’m very happy!”

Posted 2 years ago

“Absolutely adorable my sister will love it”

Posted 2 years ago

“So happy with my heartbeat bear and the scan picture T-shirt for the bear... I’m so in love with it! Thank you 😍😍”

My Heartbeat Bear 5 star review on 20th July 2021

Posted 2 years ago

“I bought this for my daughter who is due in September. She loved it and said it was so easy to record the heartbeat. Thank you.”

Posted 2 years ago

«
1
2
3
4
5
»

My Heartbeat Bear is rated 4.7 based on 91 reviews