My Heartbeat Bear Reviews

Name: My Heartbeat Bear
Address: Atlantic House, Mochdre Business Park, Blackmarsh Road, Colwyn Bay
Rating: 4.69

4.7 Rating 97 Reviews

94 %

of reviewers recommend My Heartbeat Bear

4.7

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Heartbeat Bear:

My Heartbeat Bear is the home of the original Heartbeat Bear, launched by our parent company back in 2011 we've supplied thousands of Heartbeat Bears to happy parents-to-be over the years. My Heartbeat Bear manufacture our own exclusive bears as well as stocking bears from The Bear Factory based in the USA.

Heartbeat Bears are a unique memento of a precious moment allowing you to enjoy the sound of your baby's heartbeat both before and after their arrival. Don't miss a beat, start shopping with My Heartbeat Bear today.

Visit Website

Phone:

(01492) 544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Mochdre Business Park, Blackmarsh Road
Colwyn Bay
LL28 5HA

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My Heartbeat Bear 5 star review on 20th July 2021

Lucy Smith

My Heartbeat Bear 5 star review on 27th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm absolutely in love with all 3 of my purchases. We have had 2 major losses, my dad and my partners dad. Those bears were given to my mum and mother in law. Both had tears in their eyes. Thank you so much. I won't hesitate to recommend you guys!!”

Helpful Report

Posted 3 weeks ago

Hi Zoe. Thank you for taking the time to leave us a lovely review, especially at what is a very sad and difficult time for you. We hope the bears give a lot of comfort to your mum and mother in law. Thanks again.

Posted 3 days ago

“I received a kola and dragon they both came quickly and I was very pleased with the quality of the soft toys”

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Posted 1 month ago

Thank you for your positive review of your dragon and koala, we're happy that you are pleased with the quality and hope they bring happiness for a long time.

Posted 4 weeks ago

“Absolutely beautiful, so happy with my bear and service received.”

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Posted 1 month ago

Thanks so much for taking the time to review your purchase with us Orielle. We're delighted that you are happy with everything and hope you enjoy the product for many years to come.

Posted 1 month ago

“My partner loved the bear, listening to our baby’s heartbeat on it.”

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Posted 3 months ago

Ah that is lovely. Congratulations on your pregnancy.

Posted 3 months ago

“What a pleasant surprise. Came exactly as described. Neck is slightly short for a Giraffe however very cute. Easy to use and sound quality is 10/10.”

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Posted 5 months ago

Hi Ben, Thanks so much for your lovely review and we're delighted that you are pleased with the Giraffe. Thanks again. Dawn.

Posted 4 months ago

“I purchased a ‘builder’s outfit’ for my grandson’s teddy bear. He was delighted with it. It fitted perfectly. Thank you!”

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Posted 7 months ago

Hi Angela Thank you so much for posting the review of our builder's outfit for your grandson's teddy bear. It is a particularly popular outfit as it has the authentic denim overalls, tools and the safety hat. So glad it was a perfect fit too !

Posted 6 months ago

“So pleased with the purchase, came really quick easy to set up,well pleased thankyou.”

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Posted 8 months ago

Thank you very much for your five star review. We are delighted that you are so happy with your purchase and that our customer service was first class too.

Posted 8 months ago

“Absolutely love the panda I purchased. I love listening to my daughter’s heartbeat who unfortunately passed away. Bring great comfort”

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Posted 8 months ago

We are truly sorry to hear of your loss and do hope that being able to listen to the sound of your late daughter's heartbeat will bring you some comfort and consolation. All the team at My Heartbeat Bear and Be My Bear send our sincerest condolences to you and your family at this sad, sad time. It is especially generous of you to take the time to leave us a review during this time of bereavement - thank you.

Posted 8 months ago

“Amazing! Delivery was quick and the bear and t-shirt is good quality and I can't believe how good it is that you can record your babies heartbeat and put it in the bear for life such a special valuable thing to keep for life”

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Posted 9 months ago

I am so pleased that you are so delighted with your baby heartbeat bear and T-shirt. It is such a lovely keepsake and you can play your baby's heartbeat over and over again while you wait for the arrival of your little bundle and then play it to your baby all over again once he or she has arrived in the world. How cool is that - enjoy every moment of this precious time. Thank you for your five star review.

Posted 8 months ago

“Highly recommended. Arrived quickly, well packed and beautiful, was beyond my expectations. So soft and really easy to do recording.”

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Posted 9 months ago

Hi Elizabeth. Thank you so much for taking the time to give us such a wonderful five star review and for your recommendation. We take great pride in preparing and gift wrapping the bears and animal heartbeats we send out to expectant parents and grandparents. It's lovely to get feedback from our customers about the packaging as well as the product, so thank you for this review - it shows we are getting it right.

Posted 8 months ago

“Absolutely lovely product! Have used to treasure out little thumpers heart beat. The light up feature just makes me smile when ever I press the rabbit bear heart. I’d highly recommend this for a keep sake. The price and quality are amazing!”

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Posted 9 months ago

Thank you for your five star review of our rabbit heartbeat - love the idea that you have a baby with a thumping Thumper heartbeat !

Posted 8 months ago

“Having purchased several bears in the past for my daughters for their pregnancies the bears used to have a cover/bag with them so I was a little disappointed for the new one not to have one, have suppliers changed ?”

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Posted 10 months ago

Hi Craig I am sorry that you were disappointed with the gift presentation of the heartbeat bear you received and thank you for your feedback. All heartbeats are now tissue wrapped in our warehouse before dispatch. The product details clearly state that the heartbeat range comprises a ready stuffed bear with open pocket and 20 second voice recorder plus instructions. There is no reference to a bag. We found our customers preferred to have their heartbeats gift wrapped in tissue rather than bagged but once again I'm sorry you were disappointed but do hope the heartbeat ted has given you as much pleasure as those you bought previously.

Posted 8 months ago

“I haven’t received the bear yet😟”

Helpful Report

Posted 11 months ago

We appreciate you taking the time to share your feedback about your recent order with My Heartbeat Bear. We genuinely value your input, and we're sorry to hear about the inconvenience you've experienced. Upon investigating your order, we noticed that it was placed during our Christmas closure period. We made every effort to communicate this to our customers by prominently displaying a notice in a red bar across the top of our website. We understand that the holiday season is a busy time, and we apologise if this caused any confusion. Our team returned to work on January 2nd and promptly dispatched all orders, including yours. According to the tracking information, your package has reached a local sorting office as of yesterday. Please note that international orders may experience longer delivery times, but we are confident it will be with you soon. We recommend checking the dispatch email we sent you, as it contains the tracking information for your order. This will help you stay updated on its progress. If you have any further questions or concerns, our friendly customer support team is always here to assist you at any time. We value your business and hope that once your order arrives, you'll consider updating your review. Your satisfaction is our top priority, and we're committed to ensuring a positive experience for all our customers. Thank you for choosing My Heartbeat Bear, and we appreciate your understanding. Kind Regards, The My Heartbeat Bear Team

Posted 11 months ago

“Totally gorgeous bear, so soft and perfect for holding such a precarious item”

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Posted 11 months ago

Hi Rachael, Thank you so much for your kind words, we're sure your bear will bring you years of love and memories.

Posted 11 months ago

“all problems i had were solved”

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Posted 11 months ago

Hi As you are aware from our correspondence, this was the result of a glitch on the website which has since been addressed. Your postage charge was refunded as soon as you brought the matter to our attention. I trust you can now re-visit your review and give us more positive feedback. Thank you.

Posted 10 months ago

“Very pleased with the bear nice size”

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Posted 1 year ago

Thank you so much for your 5 star review. I am so glad you are pleased with the teddy bear you chose. Enjoy making him or her !

Posted 1 year ago

“Beautiful good quality bear I got the giraffe for my daughter from her so. For Christmas I am very pleased well worth the money”

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Posted 1 year ago

Hi Pamela Thank you so much for your endorsement of our Giraffe. He is one of our most popular lines and I am sure your daughter will love making him on Christmas morning.

Posted 1 year ago

“I cant thank this shop enough! Ive been try for a while to get my brothers heart beat in a bear, and its turned out perfect! It picked up my recording perfectly , its a present for my mum for Christmas its the first one without my brother so i wanted to get something special nd im going to have to get myself one! Thank you!”

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Posted 1 year ago

Dear Jade Thank you so much for your review. We are delighted that you have managed to make a perfect recording of your brother's heartbeat to go into the teddy bear gift you have purchased for your mum. I am sure it will be difficult Christmas for you all, the first without your brother and I hope that your Heartbeat Bear will bring back memories of happier times.

Posted 1 year ago

“Excellent items quick delivery”

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Posted 1 year ago

Hi Lisa Thank you so much for your super five star review. We pride ourselves on product quality and customer service so we've obviously delivered on our goals !

Posted 1 year ago

“Beautiful and larger than expected.”

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Posted 1 year ago

Thank you for posting a five star review - so pleased that it met your expectations and beyond !

Posted 1 year ago

My Heartbeat Bear is rated 4.7 based on 97 reviews