MX5parts Reviews

Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

4.6 Rating 4,955 Reviews

91 %

of reviewers recommend MX5parts

4.6

Based on 4,955 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

02392 644588

Email:

sales@mx5parts.co.uk

Location:

1 Orion Court, 5 Rodney Road,,
Portsmouth
PO4 8SZ

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service. Will use again.”

Helpful Report

Posted 11 months ago

“Excellent online ordering and timely on delivery too. The place to shop.”

Helpful Report

Posted 11 months ago

“Abs sensor arrived next day. Fitted and working and passed MOT. Hoorah”

Helpful Report

Posted 11 months ago

“Brilliant service, very helpful on the phone, one criticism slow on the refunds ,I'm still waiting”

Helpful Report

Posted 11 months ago

“Brilliant service ordered Wednesday afternoon delivered Thursday morning thanks will use MX5 parts again”

Helpful Report

Posted 11 months ago

“Have used this company for the last 6 years ordering various parts, most recently a front hub. This part was at my door the next day and was a competitive price. Will definitely use this company again. Ian James”

Helpful Report

Posted 11 months ago

“Having placed my order, the communication was great regarding the whole despatch and delivery process. Prompt delivery too”

Helpful Report

Posted 11 months ago

“Very helpful, good prices and next day delivery. Spot on.”

Helpful Report

Posted 11 months ago

“i wish i could review the over #500 worth of parts i ordered 11 days ago. unfortuntely, they haven't arrived and nobody will tell me when they might. the courier said 'nothing todo with us' in the only email i've received back. i'm only giving one star b/c zero wasn't an option. and asking me to review parts i haven't even received is just tone deaf in the extreme. i can't express how frustrated i am”

Helpful Report

Posted 11 months ago

Hi Jason Apologies for the delay, the courier La Poste has confirmed it is out for delivery today and we have sent you a separate email with your tracking number. Sorry for any inconvenience this has caused. Thanks MX5parts

Posted 11 months ago

“Merci pour l'envoi rapide la pièce !!”

Helpful Report

Posted 11 months ago

“Great selection and online ordering process, order arrived super quick 👍👌”

Helpful Report

Posted 11 months ago

“On the phoning +442392-644-588 The individual that answer the phone sounded very arrogant was very rude and very unhelpful. That has been no response to my complaint and can only assume the company is more interested in money and not really that bothered about serving customers.”

Helpful Report

Posted 11 months ago

Hi Steve - we are sorry you didn't receive the high level of customer service we would expect you to receive. We'll use your comments to help us improve in the future. We apologise for any inconvenience this has caused. Thank you MX5parts

Posted 11 months ago

“My order was misplaced. Mistakes can happen anywhere, but it's the response when they do that matters. The team at MX5parts had a few options given the situation we decided on a course of action togeather to get my order to me as quickly as possible. I was kept well updated with what was happening really turning the situation around.”

Helpful Report

Posted 11 months ago

“Panasonic battery arrived in good time and packaged well. Got 17 years out of the last one! Can't comment on its performance as I've yet to drive the car.....still preparing it for the road as it has been laid up for last 32 months.”

Helpful Report

Posted 11 months ago

“Excellent service value for money and prompt efficient delivery”

Helpful Report

Posted 11 months ago

“Spoke to customer services due to delay, was very helpful and sorted it right away. Very happy with the customer service from Richard.”

Helpful Report

Posted 11 months ago

“have used mx5 parts before and will keep using them agian in the future. always find what i need and excellent customer service”

Helpful Report

Posted 11 months ago

“Colour match was excellent.”

Helpful Report

Posted 11 months ago

“MX5parts is, honestly, the best vendor I have dealt with for car parts. Their pricing is extremely reasonable, the parts are genuine, delivery was fast. 100% recommend and will use again in the future.”

Helpful Report

Posted 11 months ago

“Good service and prompt delivery as usual.”

Helpful Report

Posted 11 months ago

MX5parts is rated 4.6 based on 4,955 reviews