Name: MX5parts
Address: 1 Orion Court, 5 Rodney Road,,, 1 Orion Court, 5 Rodney Road,,, Portsmouth
Rating: 4.64

“After few years break I made a new order for our second MX mainly to test "after-brexit" routines. All went exellent but one wish: put clearly to order confirmation: Country of Origin and Customs Code and Weight of each item. Clearance is made in advance and now I had to guess those. Thanks in advance.”

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Posted 4 years ago

“Hi Your service and communication are both excellent and always happy to help with any queries. Thank you so much. Helen”

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Posted 4 years ago

“I have not received my package even though more than 7 days have passed”

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Posted 4 years ago

Hi Pablo - we are sorry your order hasn't arrived yet, if you need any further assistance regarding tracking your order please contact us at sales@mx5parts.co.uk and we would be glad to assist you. Thank you

Posted 4 years ago

“Being in Australia I haven't got this item yet, I know it's hard getting things through atm. Have bought from you guys before and really appreciate this great service. Cheers Raph”

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Posted 4 years ago

Hi Raphael - we hope that your order lands soon, however if you did need any further assistance please contact us at sales@mx5parts.co.uk and we would be glad to assist you. Thank you

Posted 4 years ago

“I have used them a few times and each time they have given an excellent service with a prompt delivery.”

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Posted 4 years ago

“Next day delivery, 10/10 products. Will definitely buy more parts again!”

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Posted 4 years ago

“Ordered interior bulb for Mk4 came next day. Great just what you want. Speedy delivery...”

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Posted 4 years ago

“Fast prompt delivery as always. Great service, thanks”

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Posted 4 years ago

“Not the cheapest, but good service never is. I have been a customer for probably 5 years without issue, helpful knowledgeable staff, even if they do treat you like an idiot occasionally, but there again, the're probably right!”

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Posted 4 years ago

“Knowledge base on the phone is not very helpful...standard response is fill in form. Need to be more proactive and helpful. Most good reviews mention quick delivery times, who cares. Want a tailored service. You have almost a monopoly on the parts bin, too complacent.”

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Posted 4 years ago

Hi Theodoros - we are sorry to learn you haven't had the best customer experience with us, we have passed your comments on to our Management Team to help us improve in the future and we hope to be of service to you again. Thank you

Posted 4 years ago

“No update With late orders”

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Posted 4 years ago

Hi Darren - sorry you haven't had an update from us, if you do require any tracking updates from us please contact us at sales@mx5parts.co.uk, thank you.

Posted 4 years ago

“Excellent service and quick delivery.The exhaust makes my MK1 sound just as it should have and makes me smile even more whilst driving!”

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Posted 4 years ago

“Quick international delivery, part is exactly as described.”

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Posted 4 years ago

“Great selection of products for my model excellent value super fast delivery would highly recommend”

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Posted 4 years ago

“Excellent rapid service”

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Posted 4 years ago

“As usual my Windblocker arrived quickly , 5 day to me in Aus!! Works really well, no movement.IL Parts instructions were a very poor photo copy and made it harder than it needed to be to fit.Once I understood it was easy.”

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Posted 4 years ago

“Moins intéressant pour les français avec les taxes et dédouanement.”

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Posted 4 years ago

Hi Jean-Jacques - thank you for your comments, we too are also disappointed about the tax charges post-Brexit. We hope to be of service to you again in the future. Thank you

Posted 4 years ago

“Fast efficient service spot on.”

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Posted 4 years ago

“Excellent service and good value.”

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Posted 4 years ago

“My replacement aerial arrived the next day. Great service”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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