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mustard.co.uk Car Insurance Reviews

4.5 Rating 1,338 Reviews
90 %
of reviewers recommend mustard.co.uk Car Insurance
4.5
Based on 1,338 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Documents Delivered On-time
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Pricing uncompetitive to say the least
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Posted 4 years ago
Mustard for convicted criminals, got quotes then had to go under writers then say can’t insure you from a non motoring conviction 9 years ago, website totally advertising wrong 😑
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Posted 4 years ago
Rcib ltd stole my money and canceled insurance
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Posted 4 years ago
I had to give 1 star If I could have gave -10 I would have
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Posted 4 years ago
65 year old MD perfect driving history have 5 cars on road all full no claims bought db9 they were 100 pounds cheaper but said l had to fit black box no f******* chance insured rac no probs
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Posted 4 years ago
I'd love to be contacted Had my car insurance cancelled Paul Wallace 07901535667
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Posted 4 years ago
Absolutely awful service!!!
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Posted 4 years ago
Terrible company hugely dissatisfied
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Posted 4 years ago
You guys where nearly double my other quotes
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Posted 4 years ago
why cant you have an accountthat remembers your details, instead of fillimg out the same form every time you want a quote[
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Posted 4 years ago
Used to be low prices now insanely high got a minimum quote of £90. When on confused dot com i managed to get £50.
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Posted 4 years ago
Ended up costing me £70 more few days after taking policy out. As the rubbish website had recorded me owning the car 2 years before it had even been manufactured! How’s that possible.
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Posted 4 years ago
Overpriced and ridiculous quotes given for a 19 year old car with a 53 year old driver
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Posted 4 years ago
Disgusting i had car insurance with them and my car broke down so did some more insurance quites for new car the quotes i recieved were cheaper than i plwas already paying so bought the car i had checked insurance on came home tried to swap insurance over to new car only to be charged £1000 extra on top of wat i was already paying after already checking insurance quotes for this car absoloutly discugting companu money grabbing twats
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Posted 4 years ago
Way too expensive and more than 3 times the price of anywhere else
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Posted 5 years ago
They let me down by putting incorrect info in place when i took out my insurance with the company ive used as a result you have cost me an extra £120.00 additional insurance premium im unimpressed
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Posted 5 years ago
Wouldnt even give them a star they found a company for me called close brothers and I insured my car but only wanted it for a few weeks anyway go to cancel the policy due to not needing it and the car was on the verge of breaking I call close brothers and cancel it then they said oh yes now you need to pay £380 excuse me I said and guy said yeah it's all the cancellation fees well if I knew that at the start I wouldnt of even bothered going with them I've been truely mugged off so if I was you I would stay well clear of both companys.
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Posted 5 years ago
Your system provided incorrect information to the insurance provider, and they asked for £89 to rectify that information, although that information would not generally have any bearing on the price quoted. As a result, I cancelled my insurance with them, and got my car insurance sorted out from another provider, Of course they charged me >£80 for cancelling my insurance. I felt that the provider only cares about the money, not the customer or the service; very wrong indeed. Never again with Mustard.
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Posted 5 years ago
my insurance went up by £200 !!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted 5 years ago
No mention on website regarding how long quotes are held. We went to accept a quote on the 1st December that we had done 11 days previous at £1100 that then had to increase to £1800 which caused alot of distress as we were picking up the car that day! We finally got it just below £1500. Most companies hold their prices within a month...were really disappointed
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Posted 5 years ago
mustard.co.uk Car Insurance is rated 4.5 based on 1,338 reviews