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mustard.co.uk Car Insurance Reviews

4.5 Rating 1,320 Reviews

90 %

of reviewers recommend mustard.co.uk Car Insurance

Company Reviews

Product Reviews

4.5

Based on 1,320 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Documents Delivered On-time	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We will beat your cheapest quote GUARANTEED! The mustard quote was twice higher than my cheapest quote from elsewhere!!! I don't know how they will beat the cheapest quote,its absolutely market tricks,i can even say scam. Im wondering if anyone is buying from them. Avoid!!!!”

Posted 5 years ago

“I submitted an online form to get car insurance which was guaranteed to be lower than all other quotes. They were not. In fact, they were £200 higher! Then began a series of 4 to 5 calls on my mobile - and I had ticked the no marketing boxes as well. So don't trust them.”

Posted 5 years ago

“I had an insurer call me directly despite having set my contact details as email only from Mustard. I've since completely unsubscribed from the service. Poor not to protect personal information.”

Posted 5 years ago

“Was £150 dearer than another quote. I rang to see what they could do regarding there price match gaurentee to be told if I was you I would use the other company as I would be on the phone for an hour and it would take 48 hours to get confirmation if they could help anyway. Great customer service.... not”

Posted 5 years ago

“You have no good costomer services to hendale thé case soh four me is very por”

Posted 6 years ago

“Thought I'd give Mustard a try tbh a waste of time. All quotes were over priced. They promoted the fact that 'We'll beat your cheapest quote GUARANTEED' So contacted the number 03300228795 which was a I company called APlan. I spoke to an advisor at the Swindon branch who told me that he would required my username and password for confused.com or to send him pictures of the screen so that he could confirm the details. Then I was to phone 0800 044 3913 in 10 minutes time to speak to them - nobody answered. I gave the 03300228795 another call this time Farnborough branch of Aplan. They told me that I would have to give them all my details that I'd already put in on Mustard.co.uk AGAIN so that they could find a better deal?? suffice to say they didn't better my best quote and they didn't get my business!”

Posted 6 years ago

“Well my cheapest quote from them was £675 fully comprehnsive and my renewal quote with direct line was only £271 with no voluntary excess, protected no claims, guaranteed car hire and legal protection so they are miles out???”

Posted 6 years ago

“Everything”

Posted 6 years ago

“I thought that they could get me the cheapest insurance. It turned out that they couldn't.”

Posted 6 years ago

“The price quoted was nothing like the actual price when you try to buy.”

Posted 6 years ago

“customer service”

Posted 6 years ago

“Not happy at all with customer service”

Posted 6 years ago

“The link for the insurance quote didn't work”

Posted 6 years ago

“""Very expensive quote. Promised free magazine never arrived!”

Posted 6 years ago

“To expensive, found a better deal .”

Posted 6 years ago

“They asked me to take my mods off and gave me a list and I took all the ones off they told me too which cost me a lot of money and then they said they wouldn't insure me”

Posted 6 years ago

“everything”

Posted 6 years ago

“'' CHEAPEST PRICE GUARANTEED'' ''GUARANTEED TO BEAT ANY ONLINE QUOTE'' Sadly this was not true for my case, I ticked all the criterias to be eligible yet they could not beat my quote from '' moneysupermarket'' waste of time, gave my information for nothing, false advertising. PS This was via website & when I rang up, no difference.”

Posted 6 years ago

“Keep getting my info mixed up with my twin brothers and has ended in my insurance with my company being cancelled and not refunded but yeah thanks a lot next time I will be going els where”

Posted 6 years ago

“Dreadful. I got loads of cold calls afterwards.”

Posted 6 years ago

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mustard.co.uk Car Insurance is rated 4.5 based on 1,320 reviews