Mr Tyre Reviews

Name: Mr Tyre
Address: 2 Station Road, Lichfield, Staffordshire
Rating: 4.74

4.7 Rating 771 Reviews

94 %

of reviewers recommend Mr Tyre

Company Reviews

Metrics

Info

4.7

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mr Tyre:

Mr Tyre have 35+ branches across central England providing competitively priced tyre fitting, MOT testing, servicing, batteries & more. We pride ourself on top quality service at competitive prices, backed by 50 years in the business.

Visit Website

Write Your review

Tell us how Mr Tyre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Tyre 5 star review on 17th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made an online enquiry at Mr Tyre Wolverhampton on Tuesday evening & received a call first thing on Wednesday morning!! An exceptional response. Alex was extremely flexible and said I could bring my car in to suit me if I was prepared to leave it with them, which I was. He gave me an idea of the price and confirmed that they had part in stock. I took it in next morning and was contacted by lunchtime to confirm that the work was done. Price was exactly as quoted and kept my vehicle on-site until I was able to collect that evening. As a woman I usually come away from garages thinking that I've been ripped off but NOT this time. Staff are really helpful and extremely knowledgeable and I will trust them with my car going forward for any repairs or servicing. Thank you Alex & Team for restoring my faith!👍”

Helpful Report

Posted 5 years ago

“I drive past roughly 10 other competitor outlets to reach Cannock Branch. Who knows if I can get bits and servicing less expensive elsewhere, I have never queried a bill in 8 years, the Guys here I trust they will say and do what they tell ya. The MOT guy is strict but fair, its my journey and life he is testing at the end of the day. Thanks all for keeping me running and safe.”

Helpful Report

(Cannock) - Posted 5 years ago

“I’ve been using the Longton branch for about 26 years now, The branch was called Northstaffs tyre and battery. Mr Tyre took over the garage and the team some years back now. The manager was Mick he was a fantastic mechanic and his team of lads were also the best at the jobs they did, the mechanics in the back especially one in particular who I unfortunately I don’t know his name, he and Mick fitted me a new gear box and clutch in my van 7 years ago. I still have this van now. Mick said at the time it was the most expensive invoice anyone had to pay. Take it from me it was a good price I’ve had this van 10 years now and Mr Tyre still service and look after this van and all my families cars too. Mick the manager as retired from Mr Tyre and I’ve always wanted to thank him and his team. The new manager who as took the place of Mick is continuing to do a great job. He as worked for the company from a young lad and was a part of Micks original team. I continue as a customer and have done as I said for many’s years and hopefully for many years to come.”

Helpful Report

(Longton) - Posted 5 years ago

“Lovely guys who offer a great service at competitive prices. Garages always a bit daunting for ladies but not here. Don't know where the negative reviews have come from as customer service is great.”

Helpful Report

Posted 5 years ago

“I returned with a problem to the full exhaust I had fitted a while ago. They repaired it with no issues straight away as it was covered under the warranty. I was really impressed with the overall service I received.”

Helpful Report

Posted 5 years ago

“Called for a full set of tyres. Competitive prices and a quick turn around. Thank you, will definately be recommending to friends and family”

Helpful Report

Posted 5 years ago

“Mr tyre branch shrewsbury Shropshire Amazing customer service from Greg and Ben and staff I have been really poorly no voice and excellent support from the AA who think you guys do a great job My vauxhall mokka has been serviced and mot with you guys and my tyres are great quality too So very happy with the service from this mr tyre shrewsbury Will be highly recommending your services as I travel miles to supply teach over a hour to Newcastle under Lyme and West Midlands too x”

Helpful Report

(Shrewsbury) - Posted 5 years ago

“Hi, Called into Warwick Branch to see all the doors open, lights on and nothing on the ramps at 5pm with 2 Operatives in the Office with Iphones in hand and bums on seats. On asking if I could have a set of tyres I was told they were very busy and expecting someone in who had booked , we shut in half an hour you know. Ah well spent my £300 quid with someone who wanted too provide a service lol.”

Helpful Report

Posted 5 years ago

Dear Reviewer, We are sorry to hear that you are unhappy with the service received at our Warwick store. We would like to investigate the circumstances around the time of your visit, could you please email the date of your visit to - customerservice@mrtyre.com Kind Regards The Mr Tyre Team

Posted 5 years ago

“I've used Mr Tyre several times and always had a good experience. I like the way you choose your tyres online and then choose where to have them fitted and choose a fitting time which they keep to. Good company to deal with.”

Helpful Report

Posted 5 years ago

“Excellent and professional service. Been here a few times and always happy with the result. These guys will often go the extra mile to get the job done in a time that you ask for. Keep up the great work.”

Helpful Report

Posted 5 years ago

“Mr Tyres are amazing, have helped me out of some pickles in the past and they are always so friendly, quick and helpful - Couldn't recommend them enough!”

Helpful Report

Posted 5 years ago

“Have used Mr Tyre Worksop for my own and my wife’s tyres now. Compared to other suppliers, many of which I have used over the years they way way better. Richard and his staff are a pleasure to deal with Mike Holborn”

Helpful Report

Posted 5 years ago

“Big thank you for fitting me in today at the Kidderminster . Visit prompted by what I suspected was a puncture but with great prices and tyres due to be changed all four done and tracking checked and aligned . Also put the exhaust heat shield back in place . Staff really friendly and helpful . Brilliant service which was very much appreciated . Many thanks again”

Helpful Report

(Kidderminster) - Posted 5 years ago

“First time at Mr Tyre and Daventry branch: Luke was professional and really helpful. No appointment but seen quickly and some good advice for tyre replacement due to screw and nail in existing tyre. Competitive tyre choices on the shelf too! Will definitely use again. Many thanks”

Helpful Report

(Daventry) - Posted 5 years ago

“four good tyres and price reasonable, fitted quickly and was initially pleased. One week in my rear tyre is deflating, the same wheel id had a problem with which led me to replacing all four, this happens. I rang to explain at 9am and told the guy I could bring my car in at 11am, he said they were busy but could fit me in. I drop the car off and return 3 hours later, car has not been looked at. Im told they said they were busy and they had become more busy since id phoned at 9am. Did they not book me in before these people who had made it "more busy"? I ask when do they think they could look and was told " I can't give you an answer to be honest" !!!! maybe another hour. This is the point where I realise there is not much profit in a repair which will probably be for free anyway and I ask for my keys back. I visit another local tyre dealer who inspects the tyre and informs me the valve is faulty and to be honest does not look like its a valve that is one week old, sounds like the old valve to me as this wheel had gone down before on the old tyre. Another week passes and I notice the two front are losing pressure. I decide to run the car into my trusted tyre man who checks the remaining 3 wheels and discovers they are all losing pressure through the valves, in one case the valve was "barely in there". To say I'm disappointed is an understatement. I drive to work 19 miles over country roads to Chorley and come home via the motorway. What may have happened doesn't bear thinking about. So there we are great tyres but dodgy valves/ poor workmanship/ added expense of £40 to make the car safe. Im not one for leaving bad reviews but safety concerns need highlighting. Farnworth branch.”

Helpful Report

Posted 5 years ago

We're sorry to read your comments, Mr Booth. Using your feedback we have looked into this matter to try & understand what may have transpired. Across our 35 branches, we fit thousands of tyres and this is the first time we've been alerted to this valve issue which suggests it isn't a bad batch of valves which caused the problem. Unless a valve leaks straight away, it's unlikely they ever will. Corroded wheels can play a part but we cannot determine this now. In so far as your customer experience, we always seek to provide a high level of friendly, quality service so are sorry we couldn't get to your vehicle sooner. Wait times can be impacted if there is an issue with vehicles before yours, as we seek to complete each job satisfactorily. If you would like to discuss your case further then please feel free to contact us - customerservice@mrtyre.co.uk. Kind regards, Mr Tyre team

Posted 5 years ago

“Have used Kidderminster branch for several years, excellent prices and great service.”

Helpful Report

(Kidderminster) - Posted 5 years ago

“Popped into the Warwick Branch this morning, staff were friendly and welcoming. As a woman on her own and who knows nothing about cars they were not patronising when I explained the problem and let me look too. They looked at it straight away fixed a loose bracket free of charge. I had concerns about my exhaust but they advised me and did not try to hard sell anything. I was on my way within 20 minutes. I will definitely return for any other jobs that need doing. Can’t recommend highly enough. Thank you.”

Helpful Report

(Warwick) - Posted 5 years ago

“On way to work had a tyre failure. Not only that but others needed doing. Four tyres at short notice. These guys didn't even blink. On and out 45 mins max. Also temp brake seize. Sorted. Best price, best attitude and a genuine bunch of guys. I honestly don't know why you would go anywhere else because I won't be.”

Helpful Report

Posted 5 years ago

“I have used Mr Tyre Lichfield for over 10 years but I feel the new workshop and management are dedicated to upselling more than customer satisfaction.”

Helpful Report

Posted 5 years ago

I am sorry to see that you feel this way. We are very proud of our customer service and would like to know a little more about your experience. Please email me at customerservice@mrtyre.co.uk and i will investigate it for you. Kind regards, Pete Bamford - Customer Service Team.

Posted 5 years ago

“Arrived and dealt with quickly, after confirming price from phone quote the tyres were fitted in good time, professional staff.”

Helpful Report

Posted 5 years ago

Mr Tyre is rated 4.7 based on 771 reviews