“This was the second time we have used Mr Clutch (Bedminster) and on both occasions we have found them to be extremely helpful, friendly and professional. The work was completed to the agreed timescale and was very good value for money.”
“Very good service at the crawley branch. Booked the car in on Friday for an air con service the following day. Very efficient and good customer service.”
“Very helpful staff. Rang to check if I wanted work done during a service when they spotted faults and didn't try to pressurise me when i said no.
Would use them again.”
“Reliable and efficient service. Staff always willing to do that little bit extra and give additional advice that is trustworthy. High standards of customer care and good value for money.”
“Very good service, BUT it took me several attempts to book an appointment as the fishponds branch kept telling me they were not responsible for the GROUPON offer concerned and i had to book the Air conditioning recharge at another branch.
Seems to me that its the Head Office is at fault here .
Overall good service”
“Took my car for mot at the auto centre in Crawley, was done in time stated and the staff there were really friendly. Really good customer service, will definitely go back there.”
“My booking was dealt with v/efficiently by Jason at the Hayes branch and my car was ready for pick up on time. I could of saved 5% by booking online but will be able to get that offer with the privilege card next time.”
“Excellent customer service from the time I arrived until I left with my car. The manager John was very friendly and helpful. I was very impressed that I was able to watched my car going through it's MOT. Would recommend Mr Clutch Luton West to anyone.”
“Mr Clutch have always been great, and it's lovely to stay and wait for the MOT and have a chat with Kim. He's the best bit about visiting Mr Clutch and is the reason I keep going back. He made waiting in the office for an hr and a half with a 7 month old baby enjoyable! Nice work, Kim, keep doing what you're doing! :)”
“I received a very polite and friendly welcome and my A/C service was completed in exactly the time initially quoted.
When the machine had to be recalibrated, I was informed in case it lengthened my wait. It didn't.
Comfy chairs, magazines and a hot drink machine were there for customers who chose to wait, which I did.
While I was there, the member of staff on the desk even went so far as to try and help an elderly MOT customer to renew her car tax on his phone - that's real service!
In all, a thoroughly professional and pleasant transaction.”
English
