“Staff was friendly and really helpful, professional service, MOT inspector is a really good mechanic always willing to assist with any problem, will return”
“I had the MOT done on 23rd August. I am not in a good place as my husband is still in hospital after a severe stroke and he normally checks the car. I explained I couldn't check the windscreen washer bottle and your staff were so kind and helpful I just felt so grateful and appreciative of their care and concern. It made my day!”
“Very impersonal service.
Left car for air con recharge and clean
Picked car up 45 minutes later.
Just given keys. Told aircon still not very cold. Come back in 3 months and we'll see if we can find why it leaked. No idea what the "Clean" was
Its not very cold because I don't think you have put enough refrigerant in it.
No invoice, no report, no info given about what was done. I bought this as an offer from Groupon. Won't be coming back.”
“I went in for an MOT. I set up an appointment. I arrived early and was taken right in. The MOT was completed without issue. I left the shop about 30 minutes sooner than expected. Excellent service!”
“Brilliant service. Peter the manager and his staff at Enfield were so friendly and helpful. Have already recommended Mr clutch to other people. Thank you!!!!”
“I am a bit conflicted on this review. On the one hand the staff were friendly and helpful like they always are. They allowed me to drop my car off early and pick it up late without any issues.
However having gone in for a MOT, I informed the receptionist that my power steering fluid was low and that it needed filling, but I wasn't sure which fluid it should take, so if they filled it during the testing and charge me I would be happy to pay.
When I picked the car up there was no charge, so there was me thinking it was another case of the staff going above and beyond, however when checking that night, the fluid was most definitely not filled up and was still in fact at a dangerously low level.
So should I now be thankful for passing my car without having to pay more? or should I be worried about what else they may have missed?
Either way, I have had years of great experience with them and will definitely take my car there again, the staff service make it worth it every time.”
“I had confused myself and booked incorrectly, there was no hassle they simply assisted me to correct my mistake. I have been taking my car there for three years now and find them providing excellent customer service and are always happy to help you. i would recommend then to anyone”
“Staff are very friendly but an additional charge added on that I had not been told about on website when booking or on phone when arranging time. Often feels like I'm being taken for a mug at Mr Clutch”
English
