“Great "Mr Clutch Experience" received from easy to navigate online, plenty of parking, friendly warm welcome, estimated time of completion and a thank your for my custom as I was handed the handover folder.
Whilst there I commented on the excellent facilities and if hopefully you will not mind some suggestions to improve even more and these would be some added "Motoring" posters on the walls (maybe some Mr Clutch history ones?), some reading material in the waiting area, a bin to put rubbish and where you are tucked behind the showroom and therefore appear to be a secret waiting to be discovered, seeing if you can have more on the main road entrance presence with some added marketing with the headline prices for some of the popular work you do.
Please pass my feedback to your team.”
“Just had a gold plus service and new tires. All brakes done. Service for the amount done was quick. Very pleasant gentlemen dealing with me. Would recommend Mr clutch Sittingbourne”
“Booked in at Crayford for Gold Service and MOT. Excellent customer service and a quick and friendly service. Replaced a couple of light bulbs for free. Will definitely be going back again. Thank you”
“Booking my MOT was fast and easy, I took my car down to Mr Clutch in reading , at 08.30 It was fast booking in my car and had a call back with in the hour saying my car was ready to be pick up, my car past it MOT with no hassle, everything was put back in it place, WELL DONE TO THE TEAM.
Kind Regards
sally mills”
“I recently had my Ford Kuga MOT tested at Mr Clutch. The tester noticed that the steering rack rubber boot had slipped off. This would would cause an MOT fail. Rather than failing the car he spent a few minutes re-attaching the boot and the car passed. There was no extra labour charge. Previously they have only charged around ten pounds extra for rectifing headlight alignment during an MOT test. It is this kind of excellent service and fairness that keeps me coming back to Mr Clutch. They strictly follow the MOT rules for condition but they are helpful and pleasant and do their best to assist in resolving minor issues.”
“I did my MOT and repairs at the Slough branch recently which was very reasonable. The booking was an easy online booking. Brett, the branch manager was very cordial and professional. And so was Mr Ahamed. The whole process was transparent and I was kept informed of the progress throughout.
Excellent service at a good price. Thank you Mr Clutch, I will come back to you in the future.”
“Friendly service, car was ready when they said. They didn't suggest the car needed any extra work, which increased my trust. I'll definitely use Mr Clutch in Crayford next time.”
“After a advanced driving test the examiner told me that my clutch was slipping so I got a few quotes off local mechanics and big firms and Mr clutch was the cheapest by about £100.
I called Mr clutch and asked to have my clutch looked at and I was fitted in the next day, and I told the man at the desk I work afternoon and he said if I drop it off first thing He can have it ready by 12 noon!(and He did)
All in all excellent price and customer service at the Merton store , I would highly recommend great group of colleagues working there , definitely there for the customer.”
“BOOKED A MOT,PUT DOWN WRONG DATE,PHONE MR CLUTCH,SPOKE TO U JEAN,VERY HELPFUL,PUT IN RIGHT DATE ,SO EXCELLENT SERVICE,PLEASE SO FAR,JUST HOPE MY CAR PASSES ITS MOT.THANKS MRS K REIGATE”
“The service schedule states that under bonnet fluids would be topped up - I received it back needing more oil and the anti-freeze barely over minimum.”
“I found them to be very cheerful, professional and helpful.
Also very reasonably priced.
Would definitely recommend and whilst I was waiting and elderly gentleman who told me he is nearly 90 said he has used Mr Clutch for years and they are the most honest mechanics around! What better review than that.”
“Tuesday morning after a long Bank holiday you don't expect people being nice and friendly but,at Mr.Clutch all of them welcomed me with a big smile on theire faces. Thank you Luton branch :)”
