“I have decided to change my review after looking at some paperwork provided by Mr Clutch. I am surprised that nobody at the branch told me the results of the service which include one the tyres being punctured and the battery needed replacing, the exhaust system was severely corroded.
I'd like to warn clients to look at the paperwork before you leave because it may be the only chance you get to have an explanation. I am amazed the car passed the MOT with a puncture!!!!”
“I booked service through RAC compare.
Both RAC and mr Clutch called me to confirmed booking.
Asked if need to be done any additional work.
I dropped off the car in the morning and the car was ready after 5 hours.
overall happy”
“CHELMSFORD ESSEX NEW CLUTCH FITTED AND A PROBLEM WITH THE PEDDLE BOX SORTED GREAT SERVICE GREAT PEOPLE AND THE WORK DONE WAS GREAT AND THE PRICE WAS VERY FAIR WOULD RECOMEND ANY TIME”
“Very impressed with the manner in which the guys at the Portsmouth branch dealt with my Vectra clutch/flywheel problem. I was claiming for the cost from my car warranty firm. Special thanks to Andy who took the time to explain the problem & dealt directly with the warranty people so I didn't have that hassle. Will be returning for the free clutch adjusting checks, thanks a lot guys.”
“I took my car in the night prior to the Service, my car was kept for the whole day and I finally picked it up at 5.30 pm. I was not contacted at all to say the car would not even been looked at until late afternoon, I was unaware until I called at 2.30 pm to be told it still has not been serviced. Had I known I would have not have taken it in until early afternoon. Also when my husband called the receptionist was very rude!
I was not happy about the oil extra expense or the spark plugs which I had no idea were platinum.
I will not be returning to Mr Clutch.”
“After I booked the test online I saw some bad reviews about failing for work not needed, but they got me in as soon as I got there and I had no problems.”
“Booking and payment made on line so only needed to turn up for MOT which was carried out on time. Car passed and staff were friendly. Have used previously and would continue to do so considering the great promotional discount earned by doing the majority on line.”
“Went to the Crayford branch to have a clutch fitted on my Peugeot 307 the staff and service was excellent will be using Mr Clutch services from now on”
“I have taken my car to Mr Clutch Bromley branch for its MoT test for the past four years.
I have found the staff consistently efficient, helpful and courteous, and the service trustworthy and thoroughly reliable. Having had bad experience at other local test centres in the past, I will certainly continue to use Mr Clutch.”
“I had the unfortunate experience of having to use a Mr clutch depot in July 2014. A problem developed and I've been back twice to have it fixed and each time the manager here at Manchester Ancoats branch resolved the problem, and made me feel welcome as though I was a new customer.”
“Have taken my car(s) to the Hemel Hempstead Mr Clutch for years now. Always fantastic service, honest and helpful! I expect this is part of the reason this garage is always so busy But would rather wait if needed and take it there than go anywhere else.”
