“I was disappointed to fail my mot I'd visited a tyre centre & advised needed new front tyre so I replaced then had my mot and told it had failed? I then was asked for payment. I had already paid on line?”
“Very good service went out of there way to get my car fixed so i could use it for work next day. Even made me a coffee while i was waiting polite lads great bunch of workers well done lads”
“1. parts not received in time therefore I should have been informed earlier so that my time wasn't wasted.
2. Also was tikd that not enough staff available as MOT person went sick
Sh”
“The centre didn't update me as they were doing the MOT - I had to ring them on the hour pretty much to find out whether it was fixed, what the repairs were, how much it would cost, etc - very slow service although polite. I also felt that the price quoted for the items which needed fixing for my MOT was excessive - just because I am a young female doesn't mean I am an idiot.”
“I used Mr Clutch for the first time for my MOT and found the staff very polite and helpful. Nothing was to much trouble and the price was excellent. Would recommend and will certainly be returning to them in the future.”
“I did my booking and paid online for a full service £142.45. However the branch staff charged the booking fee (£142.45) again by mistake, then said that I should contact the office for a refund.
It's very bad customer service.”
“Friendly welcome and a place to park and leave the car (can be tricky in Portsmouth). Stuck to the agreed times, no fuss, and no attempt to sell me something I didn't need. Cost-competitive too.”
