Mix.co.uk Reviews

Name: Mix.co.uk
Address: Eventus Business Centre, Sunderland Road, Market Deeping, Lincolnshire
Rating: 4.87

4.9 Rating 458 Reviews

98 %

of reviewers recommend Mix.co.uk

4.9

Based on 458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mix.co.uk:

An online retailer selling a MIX of products at great prices.
With thousands of products ranging from garden, electricals, gifts, furniture, DIY, and more!

Explore our extensive range from the comfort of your home, delivered quickly and with care.

Our friendly customer support is here for you should you need to reach out to us, helping you have an easy shopping experience.

Visit Website

Phone:

01156 470 125

Email:

support@mix.co.uk

Mix.co.uk 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not put my fruit cage up as yet , owening to bad weather , delivery all ok”

Helpful Report

Posted 1 year ago

Thank you for your review. We are glad that your delivery went smoothly. We hope you enjoy setting up your fruit cage soon! If we can be of any further assistance, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“first class transaction”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your review. We’re pleased to hear that you had a first-class transaction. If there is anything we can improve on, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“Quick delivery, and it was nice to have gotten 3 different colours of the product I ordered 3 of (instead of 3 of the same colour). One did not work, but was not a massive issue. Overall very happy.”

Helpful Report

Posted 1 year ago

Hi Joram, Thank you for your review. We're thrilled to hear that your order arrived quickly. We apologise for the inconvenience caused by one product not working, but we're glad it didn't dampen your overall satisfaction. If we can be of any further assistance, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“Very pleased with my unit”

Helpful Report

Posted 1 year ago

Hi Dawn, Thank you for your review. If we can be of any further assistance, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“The chicken run was a bit of fiddly to put together but it look good to the chicken house A bit more space for the 3 small chicken to run around”

Helpful Report

Posted 1 year ago

Hi Rene, Thank you for your review. We understand that assembling the chicken run may have been a bit fiddly, but we hope you like it and are glad to hear it provides more space for your three small chickens. Kind Regards, Mix.co.uk

Posted 1 year ago

“Furniture was rdelivered earlier than estimated for which we were very grateful. The product is not very good quality, especially when the high price is taken account. The build quality is poor with some broken raffia. Screws with no hex cut in them and that deform easily as they are made of soft metal. The biggest issue was the incorrect alignment of the receiving screw nuts which are welded to the frame this means that many screws were very hard to tighten and caused deformation of the hex head of the soft screws.”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you for your review. We appreciate your feedback and we're glad to hear that your furniture was delivered earlier than expected. We apologise for any inconvenience caused by the quality issues you experienced. Your comments will be forwarded to the product team. If we can be of any further assistance, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“The ad of the product did not show the size. The delivery was on time. The securing mechanism does not work so has to be screwed in. Screws provided were for wood table and not for metal tops”

Helpful Report

Posted 1 year ago

Hi Muhammad, Thank you for your review. We're glad to hear your delivery was prompt. We appreciate your comments regarding the product size, this can be seen in the product imagery and the description. We're sorry to hear about the product issues. If we can be of any further assistance, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“We ordered this rattan lounger as a gift for our grandfather. Price on website was the best we found online so that was a bonus. Would be better to be informed what day your delivery is actually coming as we don’t even know until we tracked it to realise it had been left with a neighbour so spoilt the surprise a bit but overall very happy”

Helpful Report

Posted 1 year ago

Hi Tony, Thank you for your review. We're glad you found our pricing competitive and that you're happy with the rattan lounger. We appreciate your feedback regarding delivery updates. We send tracking details with every applicable order, updates can be viewed on the courier website. Looking at your order you received this information via email two days after the order was placed, and it was then delivered 2 days after this. Kind Regards, Mix.co.uk

Posted 1 year ago

“We purchased a pergola for growing a grapevine. Easy to order. Waited a few days to find out when delivery would be. Item arrived in 2 boxes. You do need two people to put it up. It looks lovely. I Would buy from Mix again.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for your review. We're glad to hear that you found the ordering process easy and that the pergola looks lovely. If there is anything we can improve on, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“Excellent generally, just took a bit longer than desired to be delivered”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for your review. We’re glad you found your experience excellent. We appreciate your understanding regarding the delivery time, your comments help us improve our services. Kind Regards, Mix.co.uk

Posted 1 year ago

“Lovely table, good fast delivery”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for your review. We're thrilled you are happy with your table and that the delivery was fast. If there is anything we can improve on, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“1 of 4 parcels did not arrive, but was chased immediately and delivered the next day. So I'm happy with the service and comms. I haven't yet opened or put the gazebo up yet so can't comment on the item itself. Id definitely buy from them again though. Thanks Mix!”

Helpful Report

Posted 1 year ago

Hi Patsy, Thank you for your review. We're glad to hear that your delivery issue was resolved promptly and that you’re happy with our service and communication. Looking forward to serving you again! Kind Regards, Mix.co.uk

Posted 1 year ago

“Assembly Instructions need to be explained in more detail especially the sliding door”

Mix.co.uk 4 star review on 24th April 2024

Helpful Report

Posted 1 year ago

Hi Jill, Thank you for your review and the photos of your Greenhouse! We appreciate your feedback regarding the assembly instructions. If we can be of any further assistance, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“Good armchairs at good price. Prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are glad you found the armchairs at a good price, with quick delivery. If there is anything we can improve on, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“Quick delivery. Goods as expected and did not disappoint”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your review. We are glad you found the product as expected, with quick delivery. If there is anything we can improve on, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“Good product and reasonable price. Quick delivery.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are glad that you found the product to be of good quality and reasonably priced, with the added benefit of a quick delivery. If there is anything we can improve on, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 1 year ago

“I have rated 4 star because theres always room for improvment, having said that the Tool box i received i found to be of very good quality, the delivery was extramly fast and I found the after service very help full with any questions I had. So on the whole experience Excellent.”

Helpful Report

Posted 1 year ago

Hi Desmond, Thank you for your review. We are thrilled that you found the Toolbox of very good quality, and that the delivery was extremely fast. Kind Regards, Mix.co.uk

Posted 1 year ago

“The cold frame looks good and is very useful. But I am not sure yet how sturdy it is. The tops fly open in very windy weather and need to be secured with something like a small stone.”

Helpful Report

Posted 2 years ago

Hi Rajia, Thank you for your review! We truly appreciate your feedback. We're glad to hear that the cold frame looks good and is proving useful for you. Kind Regards, Mix.co.uk

Posted 1 year ago

“Ordered an animal footstool,exactly as described,perfect although i never had a confirmation of my order just knew i had paid,had to chase it up,would be useful to communicate”

Helpful Report

Posted 2 years ago

Hi Maggie, Thank you for your review. I'm glad to hear that the item is as described. Confirmation emails and dispatch emails are sent with every order, we did confirm this when you contacted us and asked that you check your spam/junk folder. Kind Regards, Mix.co.uk

Posted 2 years ago

“Very pleased with the barbecue, fit’s perfectly were we wanted it to go.the only down side is, it became very unstable when taking the wrapping off, plus not enough adhesive.maybe you need to look into.”

Helpful Report

Posted 2 years ago

Hi Trevor, Thank you for your review, we hope you enjoy using your BBQ once the nice weather is here. We have passed your comments to the manufacturer to improve quality control. If there is anything we can assist with, please don’t hesitate to get in touch at support@mix.co.uk. Kind Regards, Mix.co.uk

Posted 2 years ago

Mix.co.uk is rated 4.9 based on 458 reviews