Miltons Diamonds Reviews

Name: Miltons Diamonds
Address: 74-76 County Road, Walton, Liverpool, Liverpool
Rating: 4.91

4.9 Rating 198 Reviews

98 %

of reviewers recommend Miltons Diamonds

Company Reviews

Metrics

Info

4.9

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01515257812

Email:

info@miltonsdiamonds.com

Location:

74-76 County Road,
Walton,
Liverpool
Liverpool
L43QN

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Miltons Diamonds 5 star review on 8th December 2025

Anonymous

Miltons Diamonds 5 star review on 30th May 2025

Carol Ann Terry

Miltons Diamonds 5 star review on 22nd April 2025

Francis Orourke

Miltons Diamonds 5 star review on 25th February 2025

Craig Phillips

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After searching for my perfect ring online. Almost ordering one from another site. I spotted the ring that’s been waiting for me on Milton’s website ! It was a pre-owned ring. I wasn’t sure it would fit. I downloaded a ring sizer off the internet. The ring was spot on! Meant for me! A gift for my 60th off my husband. I LOVE it! It was delivered by DPD (who are a bit of a nightmare) but once I finally got it, it was packaged beautifully. :-)”

Helpful Report

Posted 1 month ago

Thank you for sharing your wonderful story! We’re thrilled the pre-owned ring was the perfect fit and that it’s a special gift for such a milestone. We’ll pass your kind words to the team, and we’re glad the packaging met your expectations, despite the DPD moment. Warm regards, Miltons Diamonds

Posted 1 month ago

“I was delighted with my purchase from Milton’s. The lady who helped on the phone was amazing. Really helpful and went above and beyond to ensure the item was right. I would definitely use Milton’s again. Item arrived the next day as promised.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Fiona. We’re delighted you’re happy with your purchase and that our team could help so effectively, with a fast delivery too. We’ll be sure to pass your kind words to the team. Kind regards, Miltons Diamonds

Posted 1 month ago

“I'd been looking for this pendant for several years, delighted I found it at Miltons diamonds. Great fast service, beautifully wrapped,. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We're thrilled you found the pendant and delighted with the fast service and beautiful wrapping. We'll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 1 month ago

“I purchased an Rolex Oyster Perpetual Watch online from Miltons and it arrived the following day via DPD as prearranged. The watch is superb and the accompanying Miltons presentation box and packaging were of the highest quality.I am really happy with the whole online experience and would thoroughly recommend Miltons to anyone may think of using them in the future....In the case of Rolex the quality remains long after the price is forgotten!!”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We’re thrilled the Rolex arrived promptly, with superb packaging, and that you’re happy with the overall online shopping experience. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 1 month ago

“Beautiful ring, service excellent, speedy delivery, beautifully packaged and pricing good. Can't fault anything!”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We’re thrilled you’re loving the ring and that you were happy with the service, delivery speed, packaging, and pricing. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 1 month ago

“We were looking for a pre owned signet ring. Found exactly what we wanted on the website. It was delivered quickly and was packaged very well.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Brian! We’re delighted you found exactly what you wanted and that delivery and packaging met your expectations. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 1 month ago

“Bought some earrings on line after speaking to lovely and helpful man at StHelens branch. Earrings sent promptly and delivered securely and very fast by DPD. Couldn’t be more pleased.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Carol! We’re thrilled you’re pleased with your earrings and that our St Helens team and DPD delivery met your expectations. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 1 month ago

“I am delighted with my purchase. From start to finish, my experience with buying from Miltons was excellent. Postage was free and I received my package securely just two working days later. I would buy from this seller again without hesitation.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Eileen! We’re thrilled you’re delighted with your purchase and that the delivery was swift. We appreciate your kind words and look forward to helping you again in the future. Warm regards, Miltons Diamonds

Posted 1 month ago

“Excellent customer service, quality merchandise, recommend!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Jennifer! We’re thrilled you enjoyed the service and quality of our merchandise. If you need anything else in the future, we’re here to help. Warm regards, Miltons Diamonds

Posted 1 month ago

“Before purchasing, I requested additional photos which were provided promptly, and high quality. Packaging was also high quality and ring box felt premium. No issue at all, thank you!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We’re glad the additional photos met your expectations and that you were pleased with the packaging and ring box. If you need anything else in the future, we’re here to help. Warm regards, Miltons Diamonds

Posted 2 months ago

“I have ordered jewellery from miltons diamonds quite a few times , the items are always as described and come beautifully wrapped and presented .”

Helpful Report

Posted 2 months ago

Thank you for your continued support, Diane! We’re thrilled that you’re happy with our descriptions and presentation. Your loyalty means a lot to us, and we look forward to helping you again soon. Warm regards, Miltons Diamonds

Posted 2 months ago

“Great item, fast delivery very reasonable prices. Thank you”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review, Ella! We’re delighted you’re happy with Miltons Diamonds. We appreciate your kind words and look forward to assisting you again soon. Warm regards, Miltons Diamonds

Posted 2 months ago

“Very professional service”

Helpful Report

Posted 2 months ago

Thank you for the excellent review! We're thrilled to hear that you found our service professional. Your satisfaction is incredibly important to us, and we appreciate your kind feedback. We look forward to assisting you again in the future! Warm regards, Team Miltons Diamonds

Posted 2 months ago

“The ring was exactly as described, beautifully presented however the delivery was shambolic. Using tracking data it wasn't dispatched on the day indicated that it would be when purchased, the tracking data stated the courier attended but wasn't given the parcel. When I phoned Milton's the day after to find out what was happening all they could tell me was it was packaged awaiting collection. The next day the courier contacted me via e-mail to say they had the parcel and to give me a delivery date, I reorganised everything to be available as indicated. Twelve hours later the courier sent me an SMS message changing the delivery date to the day that I had moved all my appointments to in order to accommodate their original e-mail message. Very inconvenient.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Peter! We’re glad to hear that you found the ring beautifully presented and as described. However, we sincerely apologise for the delivery issues you experienced. We strive to provide a seamless experience and your comments will help us improve our service. Thank you for your patience throughout this inconvenience. Warm wishes, Miltons Diamonds

Posted 2 months ago

“Brought from Milton before great customer service reliable smooth delivery”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Peter! We’re thrilled to hear that you experienced great customer service and smooth delivery. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again in the future! Warm regards, Miltons Diamonds

Posted 2 months ago

“Excellent company to deal with. They answered my multiple questions very quickly provided a video if the item I was purchasing (this was a distance purchase). Item arrived next day and was as described. Many thanks for great customer service.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted that our team could assist you promptly and provide a video to enhance your distance shopping experience. It’s great to know that your item arrived quickly and as described. Your kind words about our customer service truly mean a lot to us. Looking forward to serving you again soon! Warm regards, Miltons Diamonds

Posted 2 months ago

“Great service - ordered online very fast delivery and lovely gift wrap and packaging. Will shop again thank you”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're so pleased to hear that you enjoyed our fast delivery and appreciated the lovely gift wrap and packaging. Your support means a lot to us, and we can't wait to have you shop with us again! Best wishes, Miltons Diamonds

Posted 2 months ago

“Beautiful topaz ring .. fast delivery.. thanks so much”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We're thrilled that you love your beautiful topaz ring and that the delivery was fast. Your satisfaction means the world to us, and we hope to see you again soon! Warm regards, Miltons Diamonds

Posted 3 months ago

“Absolutely gorgeous gold bracelet , looks brand new. So glad I treated myself. Delivery prompt and informed every step of the way . Packaging was divine , so luxurious. Will be ordering again. Many thanks , Sharon”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review, Sharon! We're thrilled to hear that you love your gorgeous gold bracelet and that your shopping experience was so delightful. It's fantastic that the packaging made a lasting impression on you. We can't wait to welcome you back for your next order! Warm regards, Miltons Diamonds

Posted 3 months ago

“Great service and very helpful on the phone and very fast courier service Thanks Ian”

Helpful Report

Posted 3 months ago

Thank you for your kind words, Ian! We're delighted to hear that you received great service from our team and that the courier was fast. Your satisfaction is our top priority, we’re glad we could assist you. We hope to see you again soon! Warm regards, Miltons Diamonds

Posted 3 months ago

Miltons Diamonds is rated 4.9 based on 198 reviews