Miltons Diamonds Reviews

Name: Miltons Diamonds
Address: 74-76 County Road, Walton, Liverpool, Liverpool
Rating: 4.95

5.0 Rating 238 Reviews

100 %

of reviewers recommend Miltons Diamonds

Company Reviews

Metrics

Info

5.0

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01515257812

Email:

info@miltonsdiamonds.com

Location:

74-76 County Road,
Walton,
Liverpool
Liverpool
L43QN

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Miltons Diamonds 5 star review on 30th April 2026

Michelle Noble

Miltons Diamonds 5 star review on 10th April 2026

John Leonard Clifford

Miltons Diamonds 5 star review on 31st March 2026

Mandy Gould

Miltons Diamonds 5 star review on 8th December 2025

Anonymous

Miltons Diamonds 5 star review on 30th May 2025

Carol Ann Terry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Milton’s Diamonds sorted an eternity ring out for me when I was massively let down by Warren James and H Samual… I can’t rate these guys enough!”

Helpful Report

Posted 5 months ago

Thank you for the lovely feedback, Carl! We’re thrilled to hear we could help after the disappointment with other retailers. We’ll pass your kind words to the team. Kind regards, Team Miltons Diamonds

Posted 5 months ago

“Extremely quick delivery, beautifully presented and excellent aftersales.”

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Posted 5 months ago

Thank you for the lovely feedback, Janet! We’re thrilled to hear you had extremely quick delivery, the presentation was beautiful, and you’re happy with the aftersales. We’ll pass your kind words to the team. Kind regards, Miltons Diamonds

Posted 5 months ago

“Fast delivery great packaging and no issues at all”

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Posted 5 months ago

Thank you for the lovely feedback, Hope! We’re thrilled to hear you had a fast delivery, great packaging, and no issues at all. We’ll pass your kind words to the team. Kind regards, Miltons Diamonds

Posted 5 months ago

“Great service”

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Posted 5 months ago

Thank you for the lovely feedback, Colin! We’re thrilled you had a great experience with Miltons Diamonds. We’ll pass your kind words to the team. Kind regards, Miltons Diamonds

Posted 5 months ago

“wish there was 10 stars to select due to the AMAZING service I received from Kieran in the St Helens Miltons Jewellers store! To say I was impressed with the service is an understatement. I had to sell some jewellery due to personal reasons and from the minute I called the St Helens store just to enquire and heard Kierans voice I knew I was in good hands! He was so friendly, emphatic and made the situation I was in so much easier. As I was a bit confused about the model watch I was selling he went above & beyond messaging me on WhatsApp to check the type of watch. A free valuation was provided within 5 minutes over the phone when he called me back, really clear advice about what I needed to bring and although I knew I had to shop around, which Kieran encouraged, I kind of knew even then it would be Miltons St Helens I went to just because of how fantastic Kieran was and how friendly, knowledgeable, efficient & kind. When I went to the store we were met with a lovely warm welcome and although I had still managed to confuse matters by saying the picture Kieran sent me on whatsapp was the same watch I was selling, Kieran reassured me, took full control & within 10 minutes got me a really competitive price on the actual model of watch I was selling, that was above what I had been offered elsewhere, really competitive and cleaned, valued and took a couple of other jewellery items as well (all free of charge). The money was in my account within the hour followed up with a lovely courtesy message letting me know! I was blown away if Im honest at how good the service was and felt like I was dealing with a friend rather than a company. I would always now use Miltons as my jewellers hopefully in better circumstances next time and I have already told all my family & friends how great the service was Just another note: Another lovely lady in there (I didnt get her name) sorted my watch battery within 10 minutes at a great price when I asked off the cuff if they did watch battery replacements whilst Kieran was re valuing the actual watch model and additional items. Another lovely staff member who was really friendly and happy to help Honestly I couldn’t recommend Milton’s St Helens enough and they are really lucky to have Kieran working there who in my opinion provided one of the best services I have ever had - Thank you so very much Kieran I have also added this review to Trust pilot”

Helpful Report

Posted 5 months ago

What a glowing review—thank you for sharing your experience, Louise! We’re thrilled Kieran could help you through selling your jewellery with such care and efficiency, and that the whole process felt seamless from first contact to payment. We’ll pass your kind words to Kieran and the team at St Helens. Kind regards, Miltons Diamonds

Posted 5 months ago

“After searching for my perfect ring online. Almost ordering one from another site. I spotted the ring that’s been waiting for me on Milton’s website ! It was a pre-owned ring. I wasn’t sure it would fit. I downloaded a ring sizer off the internet. The ring was spot on! Meant for me! A gift for my 60th off my husband. I LOVE it! It was delivered by DPD (who are a bit of a nightmare) but once I finally got it, it was packaged beautifully. :-)”

Helpful Report

Posted 5 months ago

Thank you for sharing your wonderful story! We’re thrilled the pre-owned ring was the perfect fit and that it’s a special gift for such a milestone. We’ll pass your kind words to the team, and we’re glad the packaging met your expectations, despite the DPD moment. Warm regards, Miltons Diamonds

Posted 5 months ago

“I was delighted with my purchase from Milton’s. The lady who helped on the phone was amazing. Really helpful and went above and beyond to ensure the item was right. I would definitely use Milton’s again. Item arrived the next day as promised.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review, Fiona. We’re delighted you’re happy with your purchase and that our team could help so effectively, with a fast delivery too. We’ll be sure to pass your kind words to the team. Kind regards, Miltons Diamonds

Posted 5 months ago

“I'd been looking for this pendant for several years, delighted I found it at Miltons diamonds. Great fast service, beautifully wrapped,. Thank you.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience! We're thrilled you found the pendant and delighted with the fast service and beautiful wrapping. We'll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 6 months ago

“Beautiful ring, service excellent, speedy delivery, beautifully packaged and pricing good. Can't fault anything!”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience! We’re thrilled you’re loving the ring and that you were happy with the service, delivery speed, packaging, and pricing. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 6 months ago

“We were looking for a pre owned signet ring. Found exactly what we wanted on the website. It was delivered quickly and was packaged very well.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience, Brian! We’re delighted you found exactly what you wanted and that delivery and packaging met your expectations. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 6 months ago

“Bought some earrings on line after speaking to lovely and helpful man at StHelens branch. Earrings sent promptly and delivered securely and very fast by DPD. Couldn’t be more pleased.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience, Carol! We’re thrilled you’re pleased with your earrings and that our St Helens team and DPD delivery met your expectations. We’ll pass your kind words along to the team. Warm regards, Miltons Diamonds

Posted 6 months ago

“I am delighted with my purchase. From start to finish, my experience with buying from Miltons was excellent. Postage was free and I received my package securely just two working days later. I would buy from this seller again without hesitation.”

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Posted 6 months ago

Thank you for sharing your experience, Eileen! We’re thrilled you’re delighted with your purchase and that the delivery was swift. We appreciate your kind words and look forward to helping you again in the future. Warm regards, Miltons Diamonds

Posted 6 months ago

“Excellent customer service, quality merchandise, recommend!”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience, Jennifer! We’re thrilled you enjoyed the service and quality of our merchandise. If you need anything else in the future, we’re here to help. Warm regards, Miltons Diamonds

Posted 6 months ago

“Before purchasing, I requested additional photos which were provided promptly, and high quality. Packaging was also high quality and ring box felt premium. No issue at all, thank you!”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience! We’re glad the additional photos met your expectations and that you were pleased with the packaging and ring box. If you need anything else in the future, we’re here to help. Warm regards, Miltons Diamonds

Posted 6 months ago

“I have ordered jewellery from miltons diamonds quite a few times , the items are always as described and come beautifully wrapped and presented .”

Helpful Report

Posted 6 months ago

Thank you for your continued support, Diane! We’re thrilled that you’re happy with our descriptions and presentation. Your loyalty means a lot to us, and we look forward to helping you again soon. Warm regards, Miltons Diamonds

Posted 6 months ago

“Great item, fast delivery very reasonable prices. Thank you”

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Posted 6 months ago

Thank you for the wonderful review, Ella! We’re delighted you’re happy with Miltons Diamonds. We appreciate your kind words and look forward to assisting you again soon. Warm regards, Miltons Diamonds

Posted 6 months ago

“Very professional service”

Helpful Report

Posted 6 months ago

Thank you for the excellent review! We're thrilled to hear that you found our service professional. Your satisfaction is incredibly important to us, and we appreciate your kind feedback. We look forward to assisting you again in the future! Warm regards, Team Miltons Diamonds

Posted 6 months ago

“The ring was exactly as described, beautifully presented however the delivery was shambolic. Using tracking data it wasn't dispatched on the day indicated that it would be when purchased, the tracking data stated the courier attended but wasn't given the parcel. When I phoned Milton's the day after to find out what was happening all they could tell me was it was packaged awaiting collection. The next day the courier contacted me via e-mail to say they had the parcel and to give me a delivery date, I reorganised everything to be available as indicated. Twelve hours later the courier sent me an SMS message changing the delivery date to the day that I had moved all my appointments to in order to accommodate their original e-mail message. Very inconvenient.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, Peter! We’re glad to hear that you found the ring beautifully presented and as described. However, we sincerely apologise for the delivery issues you experienced. We strive to provide a seamless experience and your comments will help us improve our service. Thank you for your patience throughout this inconvenience. Warm wishes, Miltons Diamonds

Posted 6 months ago

“Brought from Milton before great customer service reliable smooth delivery”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review, Peter! We’re thrilled to hear that you experienced great customer service and smooth delivery. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again in the future! Warm regards, Miltons Diamonds

Posted 6 months ago

“Excellent company to deal with. They answered my multiple questions very quickly provided a video if the item I was purchasing (this was a distance purchase). Item arrived next day and was as described. Many thanks for great customer service.”

Helpful Report

Posted 7 months ago

Thank you for your fantastic review! We're delighted that our team could assist you promptly and provide a video to enhance your distance shopping experience. It’s great to know that your item arrived quickly and as described. Your kind words about our customer service truly mean a lot to us. Looking forward to serving you again soon! Warm regards, Miltons Diamonds

Posted 7 months ago

Miltons Diamonds is rated 5.0 based on 238 reviews