Miltons Diamonds Reviews

Name: Miltons Diamonds
Address: 74-76 County Road, Walton, Liverpool, Liverpool
Rating: 4.90

4.9 Rating 149 Reviews

98 %

of reviewers recommend Miltons Diamonds

Company Reviews

Metrics

Info

4.9

Based on 149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01515257812

Email:

info@miltonsdiamonds.com

Location:

74-76 County Road,
Walton,
Liverpool
Liverpool
L43QN

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Miltons Diamonds 5 star review on 30th May 2025

Julie Margaret Rose Clark

Miltons Diamonds 5 star review on 29th July 2024

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, very happy with my purchase & a very smooth process throughout”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the quick delivery and found the entire process smooth. Your satisfaction is our top priority!

Posted 5 months ago

“I was delighted with the earrings and the prompt and secure delivery.”

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Posted 6 months ago

Thank you so much for your wonderful review, Mavis! We're so glad to hear that you loved the earrings and appreciated the prompt and secure delivery. Your happiness is our top priority!

Posted 5 months ago

“This was a surprise for my wife which is no longer a surprise as you keep emailing me!!! Thank for that.”

Helpful Report

Posted 6 months ago

Dear Richard, Thank you for your feedback regarding your recent experience with us. We're sorry to hear that our emails have spoiled the surprise for your wife. We strive to provide the best service possible and clearly, we missed the mark in this instance. Your surprise was meant to be a joyous occasion, and we sincerely apologize for any distress caused. We appreciate your understanding and hope that you can still create a memorable moment together. Thank you for letting us know, Richard. Best regards, The Miltons Diamonds Team

Posted 5 months ago

“Very pleased with my purchase. Would have liked to negotiate on price but apart from this happy with my purchase. Quick delivery.”

Helpful Report

Posted 6 months ago

Thank you for your kind review, Lesley! We're delighted to hear that you're pleased with your purchase and that the delivery was quick. We appreciate your feedback regarding pricing negotiations and will certainly take that into consideration for the future!

Posted 5 months ago

“Received my bracelet today , delivery was super fast , packaged in a beautiful box , will definitely be using this company again in the future,”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review! We're delighted to hear that you received your bracelet quickly and loved the packaging. We look forward to serving you again in the future!

Posted 5 months ago

“Wow! Amazing Service & Fantastic Customer Service, Items Ordered and Shipped ASAP Perfectly Wrapped, Thankyou Miltons Diamonds Regards Tracy.”

Helpful Report

Posted 6 months ago

Thank you for your review Tracy!

Posted 6 months ago

“Service was excellent”

Helpful Report

Posted 7 months ago

“Excellent Customer Service from Kerry…had a query about my item & regarding delivery. My item was delivered as promised the next day at no extra charge & to say I was extremely happy with my purchase is an understatement. Was super pleased with the lovely packaging…a beautiful hard box that then opened to a solid box containing my item…beautifully presented…superb quality…couldn’t be happier! Will most definitely be back!!!”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful review! We’re delighted to hear that Kerry provided you with excellent customer service and that your item arrived right on time. We truly appreciate your kind words and can’t wait to welcome you back to Miltons Diamonds soon!

Posted 7 months ago

“A very helpful and professional company to deal with would definitely use them again”

Helpful Report

Posted 7 months ago

Thank you for your kind words, George! We’re thrilled to hear that you found our service helpful and professional. Your satisfaction means the world to us, and we look forward to assisting you again at Miltons Diamonds!

Posted 7 months ago

“Always. Happy with your jewellery”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic review, Jacqueline! We’re delighted to hear that you’re always happy with our jewellery. We look forward to continuing to provide you with beautiful pieces in the future!

Posted 7 months ago

“So impressed with this company. I emailed Keith to ask about items. He was quick to respond and very helpful. My item is even nicer then what I saw in the photos online. I couldn't be more pleased. The service was amazing. Came by secure delivery the next day and packaged up beautifully and this was on a pre loved item! Amazing from start to finish.”

Helpful Report

Posted 7 months ago

Thank you so much for your amazing review! We're thrilled to hear that Keith was able to assist you and that your item exceeded your expectations. We always strive to provide excellent service and beautiful presentations, so it's wonderful to know you were pleased with everything. We hope to see you again soon at Miltons Diamonds!

Posted 7 months ago

“The item was not delivered for over a week. Partly due to the weather but mostly due to an incompetent courier. I received message after message from DPD saying they were coming and then they weren't coming. I feel that items of such value would be best sent by Royal Mail special delivery. I am unsure whether to keep the bracelet as the disappointment of not receiving when expected has dulled my enthusiasm for it”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your experience. We sincerely apologize for the delay in delivery and understand how frustrating it can be when a courier fails to meet expectations, especially for an item of value. We are constantly looking for ways to improve our delivery processes and your feedback is invaluable in that effort.

Posted 7 months ago

“The website and prices were very good, found what I was looking for with ease and plenty of information in the description, but as of today my item still hasn’t arrived, I placed my order on 01-01-25 and it’s was dispatched express delivery which was the 03-01-25 not express delivery really but ok, now as of today I still haven’t received my order, DPD are stating now my item hasn’t been scanned for over 24hrs and can’t be located, Milton’s have now recalled the item back and are refusing a refund until the order is received back to them, even though DPD state item cannot be found in warehouse or lost and found etc. So No Jewellery, No Refund and waited 2 week for nothing. Also been ignored now by customer service after I shown evidence from DPD, thought I was been reasonable waiting this long to contact them but unfortunately not.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating it must be to wait for your item, especially after opting for express delivery. We are currently investigating the issue with DPD to locate your item. In the meantime, we will expedite the process of issuing a refund. Thank you for your patience and understanding. We value your business and are committed to making this right.

Posted 7 months ago

“Love what I ordered wife looks great with them”

Helpful Report

Posted 7 months ago

Thank you for your glowing review, Andrew! We're thrilled to hear that your wife looks fantastic. We appreciate your support and look forward to serving you again at Miltons Diamonds!

Posted 7 months ago

“Milton's Diamonds are my go to place if I am looking for fine jewellery, staff are excellent and there products are exceptional. Many thanks.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic review, Mark! We're delighted to be your go-to for fine jewellery. It's great to hear that you find our staff and products exceptional. We truly appreciate your kind words and can't wait to welcome you back to Miltons Diamonds soon!

Posted 7 months ago

“2nd delivery since before Christmas. Faultless delivery within 2 days. I will be using this Company again.”

Helpful Report

Posted 7 months ago

Thank you so much for your amazing review, John! We're thrilled to hear that your delivery experience was flawless and prompt. We truly appreciate your support and look forward to serving you again at Miltons Diamonds!

Posted 7 months ago

“I bought a belcher chain that I was more than happy with arrived in very nice box Would definitely buy from miltons again”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review, Lee! We're delighted to hear that you are happy with your belcher chain and that it arrived beautifully packaged. We can't wait to assist you with your next purchase at Miltons!

Posted 7 months ago

“Really easy to order, item arrived very well packaged and in a lovely box, very happy with service and item”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review, Nicola! We're delighted to hear that you had a smooth ordering experience and that your item arrived beautifully packaged.

Posted 7 months ago

“Fantastic value and superb condition of a pre owned ring. Fast communication and very quick delivery over the busy Christmas period. Very happy customer and wife loves it!”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review, Jamie! We're so pleased to hear that you found fantastic value and were satisfied with the condition of the ring. It's great to know that our quick communication and speedy delivery made your experience even better. We appreciate your support and hope to assist you again at Miltons Diamonds soon!

Posted 7 months ago

“Packaged well, sent and received promptly and kept up to date during the whole process. Bracelet looks lovely”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Enjoy your lovely bracelet!

Posted 8 months ago

Miltons Diamonds is rated 4.9 based on 149 reviews