MedExpress Online Pharmacy Reviews

Name: MedExpress Online Pharmacy
Address: Unit H,, Ashbourne Drive,, Leamington Spa, Warwickshire
Rating: 4.70

4.7 Rating 7,810 Reviews

93 %

of reviewers recommend MedExpress Online Pharmacy

4.7

Based on 7,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About MedExpress Online Pharmacy:

MedExpress is an online doctor & pharmacy service based in the UK. We offer prescription medication through our fast and simple online consultation. All our doctors are based in the UK and a registered with the GMC. The medication is dispensed through our regulated pharmacy based in London.

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Location:

Unit H,,
Ashbourne Drive,,
Leamington Spa
Warwickshire
CV31 3SS

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Anonymous

Anonymous // 01/01/2019

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English

“Order is processed immediately. Delivery - next day.”

Helpful Report

“Paid upfront, then weeks of silence and delays — left without supply (twice) I’m writing this to warn anyone considering MedExpress: my experience has been extremely poor and has left me without medication and without clear communication. In August 2025, MedExpress took payment for my order and then delayed dispatch for 6–8 weeks. That’s not a minor delay — that’s a complete failure to deliver within anything like a reasonable timeframe, especially for a treatment where continuity matters. What’s worse is that it now appears to be happening again. My most recent order was paid for, yet I’ve been left without supply and with no clear answer on when it will actually be dispatched. I’m not talking about a one-day courier issue — I mean the basic question of “when will you send it?” still isn’t answered properly. If a company is going to take someone’s money for a medication order and then can’t dispatch within a sensible timeframe, the minimum expectation is: clear stock/availability information before taking payment, transparent, proactive updates, and an honest dispatch timeline. That hasn’t been my experience. The result has been stress, wasted time chasing, and the risk of a gap in treatment. I’m now switching to another provider because I need reliability and speed, and MedExpress has shown me they can’t provide either. Based on what happened to me in August 2025 and what I’m experiencing again now, I would strongly suggest others look elsewhere unless you are comfortable paying upfront and then potentially waiting weeks with unclear communication.”

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“As always great choice of treatments at a great price point. Great easy website to navigate and use, delivered exactly when they said it would be. Well done definitely going to use this trusted site again”

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“Excellent service Excellent product”

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“Yes it’s working very well thanks”

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“Is easy to use and excellent service”

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“They are great and get your medication very fast.”

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“There very good. Would recommend them.”

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“Slick professional service in supplying the right product for me and surprisingly monitoring usage, providing ongoing advice.”

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“Unfortunately the packaging - in turn the boxes/packets inside were squashed (2 out of 3) - & didn’t arrive on the specified day … leading to personal & awkward questions.”

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“Very pleased with this medication, will order as and when needed,and always informed when medication is on route.”

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“Caring, professional service with discretion and patient care a priority .”

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“Website easily navigated,quick delivery,and product lives up to expectations”

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“Yeah everything is going OK but I don't think i am lossing the weight as quickly as other people.”

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“Great service. No hassle”

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“Very good ive lost nearly 4 stone”

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“Excellent service ,Easy transaction, Prompt delivery on time as promised. I would definately recomend using this method to any of my colleagues.”