Max Electrical Reviews

Name: Max Electrical
Address: 2 Church Street, , Lutterworth, 2 Church Street, , Lutterworth, Leicestershirw
Rating: 4.96

5.0 Rating 2,741 Reviews

99 %

of reviewers recommend Max Electrical

Company Reviews

Product Reviews

Metrics

5.0

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Max Electrical 5 star review on 6th February 2025

Mrs R Abram

Max Electrical 5 star review on 5th December 2024

Mr L Niblett

Max Electrical 5 star review on 5th August 2024

Mrs M Chamberlain

Max Electrical 5 star review on 5th July 2023

Mrs S Fellows

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from Max Electrical was helpful and prompt. The information given about the product was accurate and explained very well. Collection of our purchase was easily arranged.”

Helpful Report

Posted 4 years ago

“Very helpful and listened to what we wanted”

Helpful Report

Posted 4 years ago

“Customer service is poor. We like to support local high street shops, where we can. So we decided to go in and look for a washing machine and a hoover. Unfortunately the sales person did not know enough about the appliances on the shop floor and didn’t listen to what we wanted so we left very frustrated . We eventually looked on line and ordered the washer we wanted over the phone but when I went back into the shop to confirm some details the only 2 sales people were with other customers which is fine but neither of them acknowledged me waiting and after 10-15 minutes I left.”

Helpful Report

Posted 4 years ago

Good Morning Angela, Thank you for taking the time to leave us a review. First of all, I would like to apologise for our poor customer service. We take great pride in delivering the best customer service and on multiple occasions we got it wrong for you. If there are any questions you do have about your newly purchased appliance or any way I can help I'll be more than happy to do so. We appreciate your business and are sorry you had a frustrating experience. I hope you can accept our apology and will give us another chance in the future. As you can perhaps see from our other reviews we have performed way below our usual high standards. Best Regards, Simon Jones 01455 557177

Posted 4 years ago

“We ordered the oven one day and it was installed the next. It was very efficient.”

Helpful Report

Posted 4 years ago

“Always my 'go to' store for appliances. Staff are amazing, polite, knowledgeable and just so helpful.”

Helpful Report

Posted 4 years ago

“Very helpful on the delivery”

Helpful Report

Posted 4 years ago

“My item was not in stock when ordered, great communication via telephone to explain the situation. Price of the item was the best I could find so decided to wait. Once item was in stock communication spot on, visit the store (Lutterworth) to collect they even carried it to the car. Will definitely use them again 👍”

Helpful Report

Posted 4 years ago

“Nice staff excellent service”

Helpful Report

Posted 4 years ago

“Great service as as always.”

Helpful Report

Posted 4 years ago

“Panasonic TV. Bought with confidence many times since they opened. Excellent product quality and choice. Professional, knowledgeable and very helpful staff.”

Helpful Report

Posted 4 years ago

“We have used Max electrical many times, and their service has always been excellent. Their staff are knowledgable and always helpful.”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“All good, excellent communication, competitive pricing, delivery at agreed time and date. Great service.”

Helpful Report

Posted 4 years ago

“max electrical offered the best price (at the time of purchase) on the handheld cordless vacuum i bought from them, and as i recall, delivery was free! it was a really good deal. the gadget arrived quickly, and in perfect condition because it was properly wrapped. i would not hesitate to recommend using max electrical.”

Helpful Report

Posted 4 years ago

“Nothing is ever a problem when dealing with Max Electrical.”

Helpful Report

Posted 4 years ago

“Brilliant company from purchase to delivery, Highly recommend.”

Helpful Report

Posted 4 years ago

“Excellent service, fast, efficient & delivery person very helpful & friendly. Highly recommended.”

Helpful Report

Posted 4 years ago

“Very good and efficient.”

Helpful Report

Posted 4 years ago

“It was the first time we had made a purchase at Max electrical and were very impressed by the help and curtesy given to us. The price of our washing machine and cost of installation was cheaper than two other quotes too which was a pleasant surprise.”

Helpful Report

Posted 4 years ago

“Quality service extremely helpful”

Helpful Report

Posted 4 years ago

Max Electrical is rated 5.0 based on 2,741 reviews