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Manor House Fireplaces Reviews

4.9 Rating 764 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 764 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 10th October 2025
Kennedy
Manor House Fireplaces 5 star review on 19th September 2025
Powell
Manor House Fireplaces 5 star review on 24th May 2025
Hunt
Manor House Fireplaces 5 star review on 23rd May 2025
Anonymous
Manor House Fireplaces 5 star review on 5th April 2025
Connelly
Manor House Fireplaces 5 star review on 11th March 2025
Anonymous
Manor House Fireplaces 5 star review on 19th February 2025
Apps
70
Anonymous
Anonymous  // 01/01/2019
Excellent service. Had small issue with electric wall fire, Manor House kept in contact with me throughout and helped to solve issue effectively.
Helpful Report
Posted 5 years ago
Efficient prompt courteous service! Best price offered for equipment purchased!
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Posted 5 years ago
Friendly and professional service. Managed to get the fireplace we wanted in the time frame we needed it (pretty quickly!) so very pleased. Special thanks to Martin for all his help.
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Posted 5 years ago
Great price and excellent service. Faultless.
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Posted 5 years ago
We took a long time over the choice of our Gazco 'Studio 1' trying to find logs which looked 'right' when lit, and importantly, when turned off. But we all persevered and are delighted with our choice of driftwood (specially ordered for us to 'sample' first) with the black glass interior which looks stunning - especially at night. This is an expensive product and a major focal point, so it was important to get it right - and we did! Michael's patience, willingness to advise and help, and Craig's good-natured installation have made this a wholly positive experience , and we are pleased to be able to highly recommend Manor House!
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Posted 5 years ago
Great display to choose from and friendly staff. The price was competitive and the fire looks great-very pleased
Manor House Fireplaces 5 star review on 3rd June 2020
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Posted 5 years ago
Friendly service and fast reliable service thank you.
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Posted 5 years ago
Great company to deal with. Very pleased our new fire and fireplace and with the service received from Manorhouse. Our fitter Craig was punctual, and friendly, he made every effort to minimise disruption and keep everywhere clean and tidy. All updates regarding appointment times and fitting dates were much appreciated.
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Posted 5 years ago
Great selection of fireplaces and excellent all round service
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Posted 5 years ago
We were very pleased with the service we received when buying our electric fire, and all the helpful comments given to us, which assisted in us selecting the correct fire for our needs. Finding a fitter was a little bit of a problem but now fully operational. Thankyou.
Helpful Report
Posted 5 years ago
All the staff were very helpful. Everything happened as planned. Manor House was recommended to me by word-of-mouth and I am very happy to recommend Manor House to any friends looking for fireplaces or stoves.
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Posted 5 years ago
Very helpful, friendly staff. Fire arrived promptly.
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Posted 5 years ago
Beautiful realistic fire and excellent service and delivery from Manor House Fireplaces. Thank you
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Posted 5 years ago
Helpful staff and a good display of fires. What more do you want!
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Posted 5 years ago
Excellent customer service, delivery as promised in time for Christmas.
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Posted 5 years ago
They were very helpful when I went in store and took time to find the fireplace I was looking for .It had to be ordered but they said they would let me know the next day how long it would be ,sure enough they did and it was delivered within the week .That's what I call excellent service and they also gave me a reduced price so thank you Manor House I would highly recommend you . than what was in the brochure
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Posted 5 years ago
Great customer service! Reliable, efficient and trustworthy would definitely recommend!
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Posted 5 years ago
Sales, installation and aftermarket service were all excellent. The minor glitch was dealt with promptly and without fuss.
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Posted 5 years ago
excellent service arrived on time mimimal mess which they cleaned up. stove works really well. happy and warm, thank you
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Posted 5 years ago
Every aspect of our order from choosing the fireplace and fire, taking out the old fireplace and installing the new one was handled with care, efficiency and careful attention. Staff very helpful and friendly- nothing was too much trouble. Thank you
Helpful Report
Posted 5 years ago
Manor House Fireplaces is rated 4.9 based on 764 reviews