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Manor House Fireplaces Reviews

4.9 Rating 791 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 791 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Anonymous
Anonymous  // 01/01/2019
A seamless process from when we first visited the shop to when our log burner was installed, 3 months in total. All the staff involved were very helpful and courteous at all times explaining our options at every stage, i.e. choice of log burner, design of stone hearth, installation in our living room. We are delighted with the overall finished appearance and performance.
Manor House Fireplaces 5 star review on 6th December 2020
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Posted 5 years ago
Great all round service, from help choosing a wood burner, to getting a cherry picker & installation
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Posted 5 years ago
Every aspect of the service was 5 star. From choosing the fire to ordering and fitting (including the arrangements for cleaning the chimney and installing the flu) really pleased with the whole experience.
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Posted 5 years ago
Really happy with everything. Getting it sent out to France was easy as the communication was really good and everyone I spoke to were very friendly. Thank you
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Posted 5 years ago
Great service, excellent advice. It was great to actually see the fires, nothing was too much trouble, all questions answered, we were given as much time as we needed to view & ask questions. We went home to measure up & ordered that afternoon by phone. The fire is now in & is exactly we wanted, it has enhanced our living room, we could not have achieved this look without the help of Manor House Fireplaces. We would strongly recommend this company.
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Posted 5 years ago
We dealt with Michael at Manor House Fireplaces, he was friendly, very knowledgeable and extremely helpful. I definitely recommend Manor House to anyone looking for a new fire.
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Posted 5 years ago
Wonderfully easy company to deal with as very helpful in helping us to make a good decision. The item ordered was within the time offered and very pleased overall
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Posted 5 years ago
Excellent service, friendly knowledgeable staff, extensive choice of fires and woodburners. Competitive prices.
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Posted 5 years ago
Very good service from the team despite issues beyond their control. Provided a solution and good all round.
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Posted 5 years ago
Very efficient and friendly service. Excellent range of fires to look at in the shop with very knowledgeable staff able to advise.
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Posted 5 years ago
Brilliant from start to finish. Very professional conduct and would recommend to anyone. We are over the moon with the end result. Thank you Michael. You're a star.
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Posted 5 years ago
Very prompt service and delivery. Happy with my purchase
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Posted 5 years ago
Great service, good price, delivered on time. Love the fire
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Posted 5 years ago
A very friendly and helpful service. A lovely fireplace fitted perfectly. Would definitely recommend.
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Posted 5 years ago
Great knowledgable, friendly service. Would highly recommend
Manor House Fireplaces 5 star review on 25th October 2020
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Posted 5 years ago
Very friendly, helpful and knowledgeable people. So happy with my fire.
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Posted 5 years ago
Everything delivered on time and fitted very well . Very pleased with all aspects of the services provided.
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Posted 5 years ago
Very helpful staff in shop, helped me decide best option for my purposes. Fitters were very polite and efficient, very happy
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Posted 5 years ago
I'm not local and came upon the manor house fireplaces when I was googling models online. They had a great price on an exdisplay stoveton. Contact was great and I was a bit nervous giving card details over the phone but felt very safe and invoice sent straight away. Delivery was amazing - stove was with me in less than a week. Would highly recommend, very glad I found your website. Thanks
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Posted 5 years ago
I needed to replace the fire bricks but arrived broken, within a week a new set was delivered and in good condition. I think the broken ones were down to how carefully the delivery company handle the box!! Great service and nice people!
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Posted 5 years ago
Manor House Fireplaces is rated 4.9 based on 791 reviews