Luxury Legs Reviews

Name: Luxury Legs
Address: Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore, Stanmore
Rating: 4.52

4.5 Rating 2,461 Reviews

88 %

of reviewers recommend Luxury Legs

4.5

Based on 2,461 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8731 5265

Email:

sales@luxury-legs.com

Location:

Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore
Stanmore
HA7 1GB

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Luxury Legs 5 star review on 3rd September 2017

Nancy Tetreault

Luxury Legs 5 star review on 14th July 2016

Steffen Goelkel

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My goods have not arrived and despite my efforts there has been no contact from them.”

Helpful Report

Posted 3 years ago

“Still haven’t received my order and emailed for tracking details but no reply. Very disappointed with my first order”

Helpful Report

Posted 1 year ago

We are sorry to hear that this order has not arrived yet. Due to ongoing Royal Mail strike action this has caused delays within the postal network that is out of our control. They are currently working through the backlog and parcels are moving through the system and being delivered, please also bear in mind that at this time of the year there is also an increase volume of parcels. We would kindly ask you to allow a little more time and we thank you for your patience.

Posted 1 year ago

“very disappointing it had seams! the quality was not up to hanro standard.”

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Posted 1 year ago

“Perfect fit, fit is very comfy, holds in my tummy.”

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Posted 1 year ago

“It hasn't been delivered to me yet.”

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Posted 3 years ago

“I would if I could but some weeks later I have not yet received them!!! Chased several times but to no avail... next time will get them through my usual department stores. Disappointed!”

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Posted 3 years ago

Unfortunately the parcel cannot be located at the courier depot, a replacement order has been sent out and should be with the customer shortly.

Posted 3 years ago

“My account was debited 4 weeks ago and I have NEVER received the item which was purchased for £99.00.”

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Posted 3 years ago

“Excellent service, very satisfied”

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Posted 5 years ago

“Ordered great pair of leggings about a year ago. Recently noticed that they are on sale so purchased new pair. When they arrived I discovered that the logo is printed on the ankle, not like my old pair where logo is printed discretely on the waist band. Contacted luxury legs and they basicaly said that I’m making this up (!?). I’ve emailed them photos- they said they’re “not relevant”!!!!”

Helpful Report

Posted 6 years ago

We noticed that the leggings in your most recent order are a different style to those in your order from last year, which may explain the different positioning of the logo. Unfortunately, it is out of our control when a brand decides to alter their design and we are not informed of the changes. The only stock we have of this item was with the logo on the waist so that is why there was some confusion. We were happy to offer a refund if this was what you wanted but as you wanted to keep the leggings, we were not able to offer a further discount as the item was already hugely discounted. We appreciate your business and we hope you understand we have done all we can to resolve this. We look forward to your custom in the future.

Posted 6 years ago

“They do not pull you into shape at all in fact they make you look bigger as it rounds everything out”

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Posted 6 years ago

I am sorry that this product was not suitable for you. It is one of our top selling styles but clearly does not suit everyone. We have noted your comments and thank you for your feedback.

Posted 6 years ago

“Tights were not good quality, after one wear they ripped , cost was £28 what a waste”

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Posted 6 years ago

“Not worth the money. Will not recommend.”

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Posted 6 years ago

“the tights only lasted 2 days before laddering. i just assumed they would be better quality for £36.”

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Posted 6 years ago

“Although the tights arrived on time they laddered within an hour of my putting them on. Given that they have a more expensive price tag, I was very disappointed.”

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Posted 6 years ago

“Very efficient online service”

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Posted 5 years ago

“easy platform to buy what you need”

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Posted 5 years ago

Luxury Legs is rated 4.5 based on 2,461 reviews