London Supps Reviews

Name: London Supps
Address: Unit 13 Waverley Industrial Estate, Hailsham Drive, London, Harrow
Rating: 4.42

4.4 Rating 530 Reviews

85 %

of reviewers recommend London Supps

4.4

Based on 530 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I opened a new account and was told that I would get £5 off. But I did not get this. I emailed the sales team but no one got back to me. Very bad customer service. Also, the delivery took around a week.”

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Posted 1 week ago

“Received my order and it was a wrong dose. The customer service wasn’t very helpful as she just told me to send an email and someone will get back to me asap but has not received no response from anyone.”

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Posted 1 month ago

“Very tacky basic “birthday” chocolate box. Not worth the money.”

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Posted 1 month ago

“So far the experience has not been great and I have no clue what is happening with my order.”

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Posted 1 month ago

“I have still NOT received my order of organic moringa after one week.”

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Posted 2 months ago

“Wrong item received. Still waiting for reply”

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Posted 2 months ago

“Sent me the wrong product. Returned it. Told me they didn’t have the product I ordered”

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Posted 2 months ago

“I didn't receive my parcel after a week and nobody is helping to solve it.”

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Posted 3 months ago

“Delivery was fine, just the product is extremely hard and clumpy and unusable and it is still not dissolving when mixed with water. I get that sometimes a pre workout can get hard but when a company doesn’t respond to your emails to try and resolve the issue then their integrity is tarnished. Unfortunately i will not be buy supplements from this company.”

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Posted 4 months ago

“Not received my order”

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Posted 5 months ago

“You ran out of stock, so I never recieved any pleasde stop asking me to review something you never sent me Richard”

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Posted 5 months ago

“Hi I’ve emailed regarding a lumpy powder on a full as F supplement, I’ve not left a google review as I’m waiting for a response on a an email, I’ve had this product before and it was not lumpy anf the powder was a fine powder which leads me to believe this has been exposed to moisture. Please advise Thanks Amir”

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Posted 5 months ago

“Product never arrived. Money lost!”

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Posted 6 months ago

“I ordered the Rich Piana Full as F*CK pre workout and it is unusable. Moisture has clearly got in to the product and it has clumped together and smells awful! I've used this product before from another supplier and I know what it's supposed to smell and look like. I have message customer services a few days ago for a full refund but I am yet to hear back. It's the first and last time ordering from London Supplements and due to this experience I cannot recommend this supplier. If anyone from customer services is reading this I'd appreciate it if you could get back to me asap.”

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Posted 6 months ago

“If I could put 0 I would order still not received emailed customer service several times but no reply”

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Posted 6 months ago

“The worst experience of my life disgusting customer service and horrible product just all around disgusting”

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Posted 8 months ago

“I need my money back, you have canceled one of my items without giving me a refund of it.”

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Posted 9 months ago

“I got an email telling me my item was dispatched and will be with me in a few days. Got a later email to say the item is out of stock and I can get a refund or alternative. Confused how I was able to buy an item out of stock and why the email saying dispatched was sent poor communication”

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Posted 9 months ago

“Ordered item no contact just refunded for no reason”

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Posted 10 months ago

“Ordered my supplements (protein bars), but when I received the parcel the Box was put in a grey bag and posted. It is quite obvious that the bars would be squashed as there was no external protection. Half of my bars were squashed, but when contacted the sales team at London Supplements, they said they were sorry but they are still edible. Really!!! I was told they can claim with courier if I wish. It's like going to buy a new car with dented doors but expecting to pay full price and say, yeah but you can still drive it, it's ok. seriously!!!! Don't think I'll be buy any of these, any time sooner from here.”

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Posted 10 months ago

London Supps is rated 4.4 based on 530 reviews