London Supps Reviews

Name: London Supps
Address: Unit 13 Waverley Industrial Estate, Hailsham Drive, London, Harrow
Rating: 4.38

4.4 Rating 749 Reviews

84 %

of reviewers recommend London Supps

4.4

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived damaged. I sent 3 emails and one sms to customer service (pictures included). No reply in 4 days received. Never again.”

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Posted 9 months ago

“The product is absolutely trash ,did not like the taste at all.”

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Posted 10 months ago

“Not quick to stick to your 3-5 working days on delivery, since its been 6 working days and yet to even receive my parcel with the first attempt to deliver it tomorrow yet your quick to want a review”

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Posted 11 months ago

“Been a week and they haven't sent my order. They ignored emails requesting an update. Couldn't have been a worse service!”

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Posted 1 year ago

“Ordered 2 boxes of 12 protein bars. Received 2 boxes of 10 protein bars. Emailed immediately and have had even had a reply. That was 5 days ago. I would have expected an email reply by now and I would expect to receive what I actually ordered.”

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Posted 1 year ago

“Wouldnt use this supplier again. Days after placing my order, by the time i expected to receive it they email me telling me all flavours are out of stock and they will refund me. Didnt offer me an alternative or tell me how long it will take to get back in stock. Just wasted my time. Apparently the database of how much they have in stock of an item is completely inaccurate and when it comes to dispatching your order its just a case of seeing if its in stock in the warehouse or not. So i imagine this happens all the time. Rather pay extra and not have my time wasted elsewhere”

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Posted 1 year ago

“I ordered 4 items over a week ago & they haven’t arrived. I got a Yodel link that says it’s still with the sender & they told me Royal Mail lost the parcel. Have asked for a refund 3 times and not heard back.”

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Posted 1 year ago

“Will Avoid site at all costs, sold me a product for £16.99, sent me tracking numbers the lot to then email me 4 days later to tell me the item is out of stock. In the email it said I could pick a replacement product so I've looked on there site and the original product was in stock for £32.99. So I've rang them to query this (customer service was extremely rude) and they've told me the item isn't in stock its just what they do when it's not, take peoples money anyway. (Even tho I don't believe this I think someone just messed up with pricing and doesn't want to send me my product at what they sold it me for).”

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Posted 1 year ago

“I opened a new account and was told that I would get £5 off. But I did not get this. I emailed the sales team but no one got back to me. Very bad customer service. Also, the delivery took around a week.”

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Posted 1 year ago

“Received my order and it was a wrong dose. The customer service wasn’t very helpful as she just told me to send an email and someone will get back to me asap but has not received no response from anyone.”

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Posted 1 year ago

“Very tacky basic “birthday” chocolate box. Not worth the money.”

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Posted 1 year ago

“So far the experience has not been great and I have no clue what is happening with my order.”

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Posted 1 year ago

“I have still NOT received my order of organic moringa after one week.”

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Posted 1 year ago

“Wrong item received. Still waiting for reply”

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Posted 1 year ago

“Sent me the wrong product. Returned it. Told me they didn’t have the product I ordered”

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Posted 1 year ago

“I didn't receive my parcel after a week and nobody is helping to solve it.”

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Posted 1 year ago

“Delivery was fine, just the product is extremely hard and clumpy and unusable and it is still not dissolving when mixed with water. I get that sometimes a pre workout can get hard but when a company doesn’t respond to your emails to try and resolve the issue then their integrity is tarnished. Unfortunately i will not be buy supplements from this company.”

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Posted 1 year ago

“Not received my order”

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Posted 1 year ago

“You ran out of stock, so I never recieved any pleasde stop asking me to review something you never sent me Richard”

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Posted 1 year ago

“Hi I’ve emailed regarding a lumpy powder on a full as F supplement, I’ve not left a google review as I’m waiting for a response on a an email, I’ve had this product before and it was not lumpy anf the powder was a fine powder which leads me to believe this has been exposed to moisture. Please advise Thanks Amir”

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Posted 1 year ago

London Supps is rated 4.4 based on 749 reviews