Login
Start Free Trial Are you a business? Click Here

London Supps Reviews

4.4 Rating 745 Reviews
84 %
of reviewers recommend London Supps
4.4
Based on 745 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read London Supps Reviews
Anonymous
Anonymous  // 01/01/2019
Product arrived damaged. I sent 3 emails and one sms to customer service (pictures included). No reply in 4 days received. Never again.
Helpful Report
Posted 9 months ago
The product is absolutely trash ,did not like the taste at all.
Helpful Report
Posted 10 months ago
Not quick to stick to your 3-5 working days on delivery, since its been 6 working days and yet to even receive my parcel with the first attempt to deliver it tomorrow yet your quick to want a review
Helpful Report
Posted 10 months ago
Been a week and they haven't sent my order. They ignored emails requesting an update. Couldn't have been a worse service!
Helpful Report
Posted 1 year ago
Ordered 2 boxes of 12 protein bars. Received 2 boxes of 10 protein bars. Emailed immediately and have had even had a reply. That was 5 days ago. I would have expected an email reply by now and I would expect to receive what I actually ordered.
Helpful Report
Posted 1 year ago
Wouldnt use this supplier again. Days after placing my order, by the time i expected to receive it they email me telling me all flavours are out of stock and they will refund me. Didnt offer me an alternative or tell me how long it will take to get back in stock. Just wasted my time. Apparently the database of how much they have in stock of an item is completely inaccurate and when it comes to dispatching your order its just a case of seeing if its in stock in the warehouse or not. So i imagine this happens all the time. Rather pay extra and not have my time wasted elsewhere
Helpful Report
Posted 1 year ago
I ordered 4 items over a week ago & they haven’t arrived. I got a Yodel link that says it’s still with the sender & they told me Royal Mail lost the parcel. Have asked for a refund 3 times and not heard back.
Helpful Report
Posted 1 year ago
Will Avoid site at all costs, sold me a product for £16.99, sent me tracking numbers the lot to then email me 4 days later to tell me the item is out of stock. In the email it said I could pick a replacement product so I've looked on there site and the original product was in stock for £32.99. So I've rang them to query this (customer service was extremely rude) and they've told me the item isn't in stock its just what they do when it's not, take peoples money anyway. (Even tho I don't believe this I think someone just messed up with pricing and doesn't want to send me my product at what they sold it me for).
Helpful Report
Posted 1 year ago
I opened a new account and was told that I would get £5 off. But I did not get this. I emailed the sales team but no one got back to me. Very bad customer service. Also, the delivery took around a week.
Helpful Report
Posted 1 year ago
Received my order and it was a wrong dose. The customer service wasn’t very helpful as she just told me to send an email and someone will get back to me asap but has not received no response from anyone.
Helpful Report
Posted 1 year ago
Very tacky basic “birthday” chocolate box. Not worth the money.
Helpful Report
Posted 1 year ago
So far the experience has not been great and I have no clue what is happening with my order.
Helpful Report
Posted 1 year ago
I have still NOT received my order of organic moringa after one week.
Helpful Report
Posted 1 year ago
Wrong item received. Still waiting for reply
Helpful Report
Posted 1 year ago
Sent me the wrong product. Returned it. Told me they didn’t have the product I ordered
Helpful Report
Posted 1 year ago
I didn't receive my parcel after a week and nobody is helping to solve it.
Helpful Report
Posted 1 year ago
Delivery was fine, just the product is extremely hard and clumpy and unusable and it is still not dissolving when mixed with water. I get that sometimes a pre workout can get hard but when a company doesn’t respond to your emails to try and resolve the issue then their integrity is tarnished. Unfortunately i will not be buy supplements from this company.
Helpful Report
Posted 1 year ago
Not received my order
Helpful Report
Posted 1 year ago
You ran out of stock, so I never recieved any pleasde stop asking me to review something you never sent me Richard
Helpful Report
Posted 1 year ago
Hi I’ve emailed regarding a lumpy powder on a full as F supplement, I’ve not left a google review as I’m waiting for a response on a an email, I’ve had this product before and it was not lumpy anf the powder was a fine powder which leads me to believe this has been exposed to moisture. Please advise Thanks Amir
Helpful Report
Posted 1 year ago
London Supps is rated 4.4 based on 745 reviews