London Lawn Turf Company Reviews

4.80 Rating 51 Reviews
98 %
of reviewers recommend London Lawn Turf Company
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email
Read London Lawn Turf Company Reviews

About London Lawn Turf Company:

A leading turf and topsoil supplier, delivering top quality lawn turf, soil and landscaping services to London and surrounding counties.

London Lawn Turf Company 5 star review on 7th October 2020
John
London Lawn Turf Company 5 star review on 4th September 2020
Maggie Chambers
London Lawn Turf Company 5 star review on 27th August 2020
Marie Overs
London Lawn Turf Company 5 star review on 27th August 2020
Marie Overs
London Lawn Turf Company 5 star review on 10th June 2020
Caroline
London Lawn Turf Company 5 star review on 10th June 2020
Caroline
London Lawn Turf Company 5 star review on 10th June 2020
Caroline
9
Anonymous
Anonymous  // 01/01/2019
We just had our lawn laid and I would really recommend this company. The men were really friendly and polite. They cleaned up afterwards both inside and on the patio (they had to access garden through our house).
They worked vigorously and rapidly for hours, whilst I hardly noticed they were there, and we had a lovely lawn by the end of the day!
Hi Mary,

Thanks you for the feedback. We aim to create as little disturbance to our clients as possible, so very happy to hear this was your experience.

Kind Regards,

London Lawn Turf
The guys that came were on time and very informative, polite and tidy. The work that has been done is stunning can’t wait for the summer! High recommend
Hi Samantha,
Thank you for the positive feedback, enjoy your garden!
All the best,
London Lawn Turf
Hi
Had my lawn laid yesterday.
Where did you get these two guys from?
I mean they arrived before time, got straight to work, prepared the site (better than my effort by far), laid the turfs (including a good chunk of meadow turf), forgot to have a break I think! Smiled during their task and work great together. Oh, I forgot; they also got very wet in the thunder storm and still smiling.

I am now left with a fantastic looking garden and a brilliantly laid lawn. Looking forward to seeing the wildlife take advantage of the meadow lawn area.

Excellent service and you did exactly as promised with no hassle, even paying ‘after’ the work was completed was simple.

No problems at all recommending your company. It is refreshing to know that there are still excellent organisations out there upholding good standards of professionalism, great products, customer service and aftercare.

Well done London Lawn Turf Co.

Best wishes
Colin
Romford
Hi Colin,

Thank you for the feedback, it has brought a smile to our faces reading how happy you are with the workmanship and the end result. Enjoy the new lawn and all the nature it attracts.

Many Thanks,

London Lawn Turf
Undertook a difficult project to level an unloved area with brambles, a large duck pond and multiple tree stumps. Turned it into a beautiful level lawn area which created a wonderful extension to our garden. The guys were extremely polite and worked extremely hard (through all weathers) to complete the project and ensured that we were totally satisfied with the finished results - which we are.
Hi Terry,

Thank you for your review. The project was certainly an interesting one and we are please you are happy with the end result. Here's to many days in the garden enjoying it!

All the best,

London Lawn Turf
Called with a rough estimate on the size of my garden and within days I had a helpful representative on site to measure up and confirm a quote. The landscapers on the day were extremely hard working and polite. All mess was cleaned up and the waste collected by a crane vehicle. Cannot fault any aspect of the works and I am so incredibly happy with my new lawns. Thank you London Lawn, I smile when I look out of my patio doors now!
Hi Maisie,

Thank you for the feedback, glad we have put a smile on your face.

All the best,

London Lawn Turf
Hard working guys who did a good job
Hi Peter,

Thank you for your feedback we will be sure to pass it on to the team.

London Lawn Turf
My new lawn looks fabulous. The day that it was laid was non stop rain but the lads just kept working and have done a great job. Never seen so much mud but they cleaned up completely before they left. First class service. would not hesitate to recommend this company
London Lawn Turf Company 5 star review on 7th October 2020
Hi John,
Thank you for the positive feedback, we are glad you are happy with both the lawn, and the service provided.
Enjoy your new lawn,
London Lawn Turf
Be warned. The reviews on reviews.io are by invitation only. The average trustpilot review at the time of me writing this is 2.2.

London Lawn Turf has done a poor installation and is uninterested in rectifying the situation.
They inspected my garden, assured me grass would grow and lay new turf. When planting they put in the wrong shape and forgot the edging. To their credit they came back and fixed the shape and installed the edging. However after following their instructions there were a number of dead patches. When reported they initially sent some seed. When that didn't work and after a number of attempts to contact them, they responded saying they hadn't received my photos but suggested overseeding in September. No word from them in September. When I contacted them in late September they said that they thought the issue was resolved.

Be warned. They do not stand by their product.
Hi David,
Sorry you feel you have had to post this review.
Please supply the photos as requested on several separate occasions by email and we will be more than happy to assist we any aftercare issues you may be experiencing. I can see you have an pergola with climbers in this area, could you also supply us with photos facing this as it may be an overhanging canopy and/or leaf litter that is causing the problems.
Kind Regards,
London Lawn Turf
Great service and punctuality, great job
Hi Tom,
Thanks for your review, pleased you are happy with the service.
All the best, London lawn Turf
Regrettably my cable was cut during the process leaving the house with no types of communication for 3 days leading to great inconvenience.
Parts of the newly laid lawn then had to be uplifted to enable the engineers to reconnect all my services.
Hi Mr Weeks, we do apologize for any inconvenience caused by this. On this occasion we were not made aware of any cables under the ground prior to starting works in order to avoid them. If we are made aware, then we do mark these out and avoid them with any machinery. We hope other than this issue you are happy with the service provided and enjoy your new lawn. London Lawn Turf
London Lawn Turf Co. were very patient with our frequent queries both before and during making us a new lawn. However, we needn't have worried. The man who had wide experience of laying new lawns and his assistant were polite, helpful, efficient and knowledgeable. They left us with an excellent new lawn, laid super level and at the right level (slightly proud) for the existing brick circle and flagstone stepping stones. They spent time explaining how and when we should water the new lawn. I wouldn't hesitate to recommend this company.
London Lawn Turf Company 5 star review on 4th September 2020
Hi Maggie,
Thank you for taking the time to review and upload a photo. I will pass on the comments to the team.
Enjoy your new lawn,
London Lawn Turf.
I am pleased with transformation of course instant improvements, I would have liked after care booklets, I had to keep asking the workman questions.but at the moment happy.
Hi Mrs Brooks, thank you for your feedback. Aftercare booklets are sent out attached to all invoices as standard but I will personally send another copy now to make sure you have this. All the best, London Lawn Turf
Very nice member of staff laid the turf, quick and perfect result, thank you
London Lawn Turf Company 5 star review on 27th August 2020 London Lawn Turf Company 5 star review on 27th August 2020
Hi Marie, thank you for your review and for taking the time to upload photographs, which will be helpful for potential clients to see. Glad you are happy with the lawn. All the best, London Lawn Turf
Excellent service. A wonderful team. Very polite and professional. Rarely have I encountered such wonderful service.
Hi Nigel, that is great to hear and we will pass on the comments to the team. All the best, London Lawn Turf
A very friendly and professional set up , i would highly recommend LLTC .
Thank you for taking the time to review our company, it is much appreciated. All the best, London Lawn Turf
Excellent service and products. The team were thorough with preparing the ground and disposing of all waste. Kept us informed on any issues encountered and clarifying what we wanted. We’re really pleased with the final result - a very professional job all round.
Hi Ramin, thank you for taking the time to review our services. So glad you are pleased with the outcome, enjoy your new garden!
Very pleased with the work done. The fitters were very polite & professional. Very helpful as well. I highly recommend.
Hi Sue, thank you for your review, we will be sure to pass on the good feedback. All the best
I am so happy with our new lawn. The staff were all polite and hard working and the end result is stunning.
I never imagined that I would have an instant beautiful lawn.
Hi John, thank you for your review. It's always nice to hear great feedback on how our staff have conducted themselves and we will pass information back to them. Pleased we could make your vision a reality. All the best, London Lawn Turf.
A very professional and fist class job. I could not be more pleased with the end result. Adelyn worked hard all day and assured me that I would be happy and i was not disappointed. I would definitely recommend the London Lawn turf Company.
Hi Phil, thanks for the feedback, glad to hear you are happy with the end result, I will pass this on to Adelyn.
A first class job carried out by four hard working,polite and efficient young men. Weather not been great all week but it didn't deter them. I would highly recommend the company and the workmen. The result is amazing and I am thrilled. Thank you to all.
Hi Mr Williams, thank you for taking time to review the company and the team competing your project. It is lovely to hear how happy you are with the final look and we will be sure to pass on the comments to our team.
London Lawn Turf Company is rated 4.80 based on 51 reviews