London Heathrow Taxi Reviews

Name: London Heathrow Taxi
Rating: 4.80

4.8 Rating 1,807 Reviews

95 %

of reviewers recommend London Heathrow Taxi

Company Reviews

Metrics

Info

4.8

Based on 1,807 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02088972831

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London Heathrow Taxi 5 star review on 10th December 2023

Norbani Mohamed Nazeri

London Heathrow Taxi 5 star review on 20th October 2023

Anonymous

London Heathrow Taxi 5 star review on 16th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking, punctual and efficient. Only issue, the system wouldn't accept card payment so we had to find cash.”

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Posted 2 years ago

“In general very good, only problem was when we booked the car the lady said were we paying cash or card we said card but she’d didn’t take any details! When we got in the car the driver said we had to pay cash! Fortunately we managed between us to find the cash ……that was not good so suggest you make this very clear when taking bookings.”

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Posted 2 years ago

“Pleasant driver, excellent vehicle and reasonably priced”

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Posted 2 years ago

“Friendly, on time and clean car. Would recommend”

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Posted 2 years ago

“Friendly service and super customer service. Only bad point is that the driver DID NOT Wear a face covering despite the alarming increase in covid cases. His excuse was just “I don’t wear it cause I’m driving””

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Excellent communication !”

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Posted 2 years ago

“The service provider is very polite and the staff member was already there before I got everything cleared.”

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Posted 2 years ago

“The service was very good. The driver was nice and polite, called 10minutes before pick up and arrived on time. The car was clean and in good condition and the drive to the airport was pleasant and comfortable. The reason for the 4* rating is that I wanted to pay online the day before but for some reason there was a technical issue on the website. The company wasn't able to provide an alternative so I paid in cash that I had to get from an atm. This wasn't a big deal but nonetheless should not happen in London where all other taxis accept card payments and have the machines installed in their vehicles.”

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Posted 2 years ago

“Service was very efficient only slight criticism is instructions for domestic arrivals at Heathrow Terminal 5 were ambiguous. They should detail which level to exit the terminal to be more precise and ensure passengers know where the driver will be.”

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Posted 2 years ago

“Amazing service”

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Posted 2 years ago

“Reliable and good customer service. Bit of a mix up in cost with a 2 address drop-off but it got resolved.”

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Posted 2 years ago

“Did exactly what they said they would do. Cannot fault the service.”

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Posted 2 years ago

“Great driver and nice car.”

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Posted 2 years ago

“It wil be perfect if the driver wears a mask.”

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Posted 2 years ago

“Nice driver a bit delayed but overall good service”

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Posted 2 years ago

“The booking process and the transfer were all smooth except for my misunderstanding the pickup point. The car itself was more luxurious than the booking promised. The only isssue was that i could not pay with a credit car as my driver did not have a pos machine with him. I had enough cash but this could have been a more serious problem.”

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Posted 3 years ago

“My arrival was delayed due to covid... was randomly pulled out of the queue and this was no fault of my own. So I was delayed by 20 min and the first thing the driver greeted me with was "you're late, that's an exta 5 pounds." I had him call management, and they removed the fee, which was nice and professional. But the driver could use some basic customer service training.”

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Posted 3 years ago

“Prompt pick up and drop off.clear car would recommend”

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Posted 3 years ago

“All good. Arrived on time. Good journey.”

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Posted 3 years ago

London Heathrow Taxi is rated 4.8 based on 1,807 reviews