London Drainage Facilities Reviews

Name: London Drainage Facilities
Address: 11-12a Hallsford Bridge Industrial EState, Ongar Road, Ongar, Essex
Rating: 4.84

4.8 Rating 422 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

Metrics

Info

4.8

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very quick to respond to urgent work orders, and report back quickly.”

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Posted 9 years ago

“Thank you for turning up at arranged time. It was great to get the service we asked and paid for without the sales pressure to upgrade or pay more.”

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Posted 9 years ago

“London Drainage are always prompt and carry out works in a fast and efficient manner. London Drainage are always my first choice for my drainage needs.”

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Posted 9 years ago

“Liam was great!! Solved problem minimal fuss Please forward quote for servey Many thanks”

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Posted 9 years ago

“London Drainage has been from the very first outset and call out on the ball, very professional and courteous. The team attended promptly and their work were impeccable, their equipment well looked after and maintained. The engineers were professional in every way, and completed the works to a very high standard. I would highly recommend their service.”

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Posted 9 years ago

“Matthew, Shannon and Kirsty, all three are consistently helpful and polite Phones are answered quickly and reactive times are good”

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Posted 9 years ago

“Wonderful company from the first phone call to the the expert showing up. Amazing service, the value for money is wonderful and the repair man looked at all my drains, checked everything and didn't leave anything for me to clean up. This company is wonderful. I can highly recommend.”

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Posted 9 years ago

“A great company, very quick, knowledgeable and friendly. Can't think of one improvement needed. Keep up the good work LDF, big companies like you normally fail with the personal touch, not the case here!”

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Posted 9 years ago

“As an expat Buy to Let owner, I have always had issues finding trusted service providers at a reasonable price. London Drainage Facilities were recommended by my general purpose maintenance company to deal with a blocked drain they couldn't manage. London Drainage Facilities corresponded with me every step of the way and were prompt, punctual, efficient and direct in every aspect of the job. The problem was rectified to my complete satisfaction. I would highly recommend London Drainage Services to anyone requiring plumbing services for which they are qualified to conduct.”

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Posted 9 years ago

“I have stopped using various drainage companies and send all requests to London-Drainage. Fast, efficient, reliable and pictures to back up any work which is done. Faultless service. Thank you. Nick (Crabtree Property Management)”

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Posted 9 years ago

“Ref 51137 The young man who came was very polite Very good did the work with great care Also so cleaned up after the job was completed Would recument your company to other people Great work”

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Posted 9 years ago

“Arrived on time, cleared the problem efficiently, cleaned up after themselves. Polite. Recommended.”

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Posted 9 years ago

“I work for a landlord and always use London drainage for any related issues. They are always quick to respond, communicate well and fix the issue quickly and efficiently and do not add on unnecessary charges. I wouldn't use any other company.”

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Posted 9 years ago

“V quick response, followed by detailed report and photos. Inspires confidence and trust.”

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Posted 10 years ago

“I have been using London Drainage on both Hyde and NHG contracts for the past 5 years and not once have I received anything other than a first class service. It is imperative for managers like myself to be able to rely on a good sub contractor and know that whatever the task in hand, it will be executed swiftly and in a professional manner. Steve Blackmore goes out of his way to ensure a personal service and always deliver what is promised. Kirsty Lodge is an absolute pleasure to deal with, always cheerful and willing to help. Again, another person who is always on hand to assist. A very good, well organised company with a dedicated team delivering good customer service time time again. The only thing I would like to see is a review box with "Excellent"”

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Posted 10 years ago

“Very helpful. Respond quickly to requests, send through reports as soon as the job is complete along with the invoice.”

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Posted 10 years ago

“Very professional service and experienced engineers. The source of the issue has been detected, although could not have been by previous contractors. Hopefully the recommended work to rectify it and will be for long term:) Will use again and would definitely recommend.”

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Posted 10 years ago

“good service in booking side. machine not working properly.”

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Posted 10 years ago

Dear Edil, many thanks for taking the time to review our services. We trust the service was still completed to your satisfaction but please do let us know if you require our further assistance. All the best from The LDF Team.

Posted 10 years ago

“We had to call London Drainage out on an emergency basis due to a series of blocked toilets which were threatening to ruin a client event we were staging later that day. A team from the company was sent out within 2 hours of placing the callout and the problem was fixed within the hour – Simon the Lead Engineer was polite, efficient and kept us informed at all times with what he was doing to resolve the cause of blockage. Next time, we won’t hesitate in calling London Drainage Facilities.”

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Posted 10 years ago

“We had some major works carried out (13/04/15-24/04/15) to replace damaged waste pipes and associated works. I just wanted to say a heartfelt thank you to Glen and Chris, the operatives on site for 2 weeks who did such a fantastic job fixing the broken pipes etc. They were really professional, always courteous and genuinely seemed to care about doing a good job. I can't thank them enough they are a real credit to your organisation. We would also like to take the opportunity to thank Ben Roberts who attended on 13/03/15 when we had the initial back surge from the drains into our kitchen sink. He arrived promptly and very kindly cleared up the mess(?!) both inside and out. Really very impressed with the dedication of all those we had the pleasure of meeting. Thank you.”

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Posted 10 years ago

London Drainage Facilities is rated 4.8 based on 422 reviews