London Drainage Facilities Reviews

Name: London Drainage Facilities
Address: 11-12a Hallsford Bridge Industrial EState, Ongar Road, Ongar, Essex
Rating: 4.84

4.8 Rating 422 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

Metrics

Info

4.8

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was absolutely brilliant, he sorted the problem out straight away, very polite, helpful and friendly. Brilliant service.”

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Posted 2 months ago

“Josh arrived quickly and solved our issue very quickly, brilliant service.”

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Posted 3 months ago

“Jack S was our engineer, he was polite, took into consideration that there was a yoga studio in use and kept the noise to a minimum and fixed our occurring issue. Thank you.”

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Posted 3 months ago

“very professional service carried out by scott n would recommend your business 5 star service many thanks mr barber”

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Posted 4 months ago

“I was very impressed with Charlie’s (engineer) politeness & the efficiency that was carried out to unblock the kitchen sink.”

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Posted 5 months ago

“Glenn, the engineer who was assigned our job did a fantastic job. He arrived on cue and then promptly discovered our issue and then proceeded to very quickly and efficiently fixed the problem. Thank you Glenn”

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Posted 6 months ago

“Glenn was a true gem and dedicated sport to seeing the job through all on one day and corresponding with his team to corporate in allowing him to do so despite the interruptions from our side me having to get my son ready for crèche and then my mums carer coming to do her duties he remained patient and professional throughout the ordeal. Both the drainage of the shower and toilet was in full functionality as he left. Thanks Glenn”

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Posted 6 months ago

“Glenn an emergency call out was very helpful and explained exactly what he was doing and unblocked our bathroom toilet and the drainage outside. He was very thorough and explained what we needed.”

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Posted 7 months ago

“Glenn was a lovely friendly gentleman. He quickly sorted out my sink and was kind and understanding throughout the whole process.”

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Posted 7 months ago

“Yes very good service and professional work from Glen and the team.”

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Posted 8 months ago

“Jack S , returned on a follow up call after Brandon and Charlie’s Initial Visit , he to was very polite professional and kept me I formed of what needed to be done Another great member of staff well done LD”

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Posted 9 months ago

“Brandon Pope and Charlie attended my emergency 22:5:2025 they were very professional thorough and polite . They explained everything and were conscious of the fact it was very late and didn’t want to disturb the neighbours but still managed to Solve the problem They are a credit to the company”

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Posted 9 months ago

“Many thanks Josh his make grateful job with unblocking my pipe today .perfect palmers on his job”

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Posted 11 months ago

“We have just had Travis out.. He was professional and explained everything to us.. He was here for quite a while.. He is a credit to the company..”

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Posted 11 months ago

“Hi,Jask s and Bailey d came to site and sorted a blockage for us.Very happy with the service.”

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Posted 1 year ago

“Over the weekend, a neighbour's flat was flooded due to a blocked stackpipe in the block of flats, causing the kitchen sink to overflow. Adam Kibala was sent by London Drainage to attend to the problem. Although it was late at night, Adam was professional, thorough and thoughtful in his approach throughout the entire process and spoke to the owners clearly setting out the options. After trying different methods to remove the blockage Adam was forced to cut into a kitchen cabinet in order to get to the stackpipe, which he did with precision and minimal damage to the cabinet. Even at that late hour, he then went the extra mile to fix up a leaking outlet pipe to the sink so that he could satisfy himself that the work he had done to the stackpipe had solved the overflowing sink problem. He then proceeded to neatly patch up the cupboard, in case anyone ever needed to access the stackpipe again. I was grateful for these details which were not rushed but carefully done. He is a credit to London Drainage.”

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Posted 1 year ago

“A lorry drove onto my drive and went through the manhole cover causing all the cover to fall down into the sewer. London- drainage were sent from the insurance company to replace it. The service they provided was excellent. The two engineers Dylan JT and ollie leeks were professional and did a excellent job”

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Posted 1 year ago

“Very happy with the lovely chap who unblocked my kitchen sink! Excellent job! Many thanks! Kind regards Dean Butler TW200PJ”

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Posted 1 year ago

“Brilliant service from the phonecall to state they were coming out to my blocked drain to the guy clearing it. He was very professional, polite and even though the job was difficult he got it cleared. Thank you Henry Buchanan I hope I got the name right you did a great job.”

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Posted 1 year ago

“I had Dennis G and Aaron B carry out a CCTV survey of the drainage pipework of a building. The guys went to great lengths to jet and rod the system first to remove all the built up silt, so that the survey and report are as detailed as possible. I also had no problems booking the job via Harry in the office and dealing with Paris in accounts.”

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Posted 1 year ago

London Drainage Facilities is rated 4.8 based on 422 reviews