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London Drainage Facilities Reviews

4.8 Rating 397 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

4.8

Based on 397 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an issue with 2 blocked toilets in our building. Jack S arrived, to carry out drainage works at our property, and rectified the problem. Many thanks 👍”

Posted 2 weeks ago

“Mak and Ryan were amazing at clearing our blockage at the pub!! Thank you so much to both of you great job and super friendly!!”

Posted 3 weeks ago

“This company goes the extra mile.They came out to us on Sunday 24-01-24,Your engineer was Chris plus a manager called Glen.We had had a burst pipe for 11 weeks and been asking Hyde Housing to repair it.Needless to say they did not .Once London Drainage Facilities were contacted ,not only was the work done in record time it was also done on a Sunday.Exceptionally good work.I would recommend this company to everyone.Do not waste your time with the rest just ring the best.Thank you Chris and Glen!!!!!! If i could give you 10 stars i would..”

Posted 2 months ago

“Complete nightmare of a job from start to (not quite) finish. They were tasked with fixing a leak in the property next to mine, in the process of which they narrowed the communal pipes so much that my toilet and shower kept blocking. It took 18 months and thousands of pounds for them to find the fault. Throughout that period, I did not have access to a functioning bathroom on 29 separate occasions, having to spend a night away from my property for a total of 18 days. I consistently highlighted that the issue only arose the moment they had ‘fixed’ the leak and was gaslighted into believing that there may be a separate issue with my own plumbing – but hundreds of pounds to a different company confirmed that this was categorically not the case. Best of all, London Drainage eventually broke and had to replace my toilet (which was never the problem to begin with). They were booked to finally repair the actual fault on January 15th, 2024, but I have just been informed that this needed to be rescheduled to January 31st – no doubt I will have further instances of not being able to use my bathroom in the meantime.”

Posted 3 months ago

“Sean was absolutely brilliant and unblocked our sink so quickly! He was so polite and professional - will definitely be using again if we have any further issues.”

Posted 4 months ago

“Scott was polite and he did good job when he came to drain my sink”

Posted 5 months ago

“Emergency callout to 34a Mildmay Grove South Your engineers Billy and Karl attended,I knew immediately this was going to be a good experience. They listened to my explanation tentively and appreciated the back history of the property. They set about the job and executed the job very professionally. They did a full jet through and dye front and back. What they achieved was very good and resulting in a mini survey, a result of their efforts 👌. Would have these chaps on site any time, well done.”

Posted 6 months ago

“Very helpful, professional and efficient work by Arron a friendly nice guy. Recommend this service any day!”

Posted 8 months ago

“Your engineers, who arrived without prior appointment, had no clue how to clear the drains. Caused more damage to the flat. Now we have leaks from 3 other places. Wouldn’t trust your company ever again. The landlords would be horrified if they saw this.”

Posted 8 months ago

Hi. You note from normal calibre of feedback, your situation is abnormal. You've concealed your identity meaning we can't respond accordingly. Feel free to e-mail jobs@london-drainage.com and the team will correct anything that's not correct. Dave Quinney is head of operations, feel free to make contact and discuss, but we will need more details if we're going to help. Kind regards. Danny Fuller

Posted 8 months ago

“You're engineer jack was quick and efficient. He arrived at South acton estate Clandon close block 4 pram shed 16 and unblocked pipe which was causing sewage to overflow.”

Posted 8 months ago

“Dan and Craig were called out today to assist my hotel with several drainage problems. They arrived promptly and were very professional as usual. They provided a first class service as usual. Cheer lads.”

Posted 8 months ago

“Aaron was very respectful and attended the job with diligence. Straight away he knew what the problem was and took some time to inspect everything else that is connected; to ensure every thing was working as it should. He also took the time to listen to what I had to say, answer queries and also explain things with patience. Aaron is very knowledgeable in his trade and I would highly recommend him.”

Posted 8 months ago

“Paul c carried out drainage work today in my flat.he explained what he had to do and what had happened to the drain and blockage, he was polite and the job was done quickly,i would definitely recommend london drainage”

Posted 9 months ago

“Fast, professional, efficient and friendly service. Engineers solved a long standing issue quickly and were a pleasure to have around the house.”

Posted 9 months ago

“Jack S & Blake G were amazing! Great personalities and very good at their job. In an out of my house in just a few minutes. Smiles on their faces even though they’re unblocking a toilet and their friendliness was just amazing. Very professional, friendly & fast. I’d definitely recommend!”

Posted 9 months ago

“Engineer Charlie.w and Jack Merchant did a excellent job they were very pleasant and curious, impressive 👏 👍”

Posted 9 months ago

“Our. Engineer James did our drains really well can’t believe what a good job he did thank you”

Posted 9 months ago

“Great job by Ricky Kennedy and Karl Smith, went above and beyond what was required.”

Posted 1 year ago

“Thank you very much for a great and excellent service”

Posted 1 year ago

“The engineer who attended my property yesterday to look at a communal drainage blockage problem was courteous and cheerful and carried out the job professionally, and efficiently and solved the problem very quickly. A great job ! Thank you James.”

Posted 1 year ago

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London Drainage Facilities is rated 4.8 based on 397 reviews