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London Drainage Facilities Reviews

4.8 Rating 426 Reviews
96 %
of reviewers recommend London Drainage Facilities
4.8
Based on 426 reviews
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About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

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Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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I really want to say thank you to Jack Scott who came in from London Drainage Facilities to unblock a communal drain.Not only did he clear the drains, he also cleared all the sewage liquid in my flat. I can't thank him enough because it's made me a little bit more calmer and less stress whenever I go in to see what's going on in the flat. Thank you so much. I really appreciate it. Thank you.
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Posted 2 months ago
Done the work very quickly and very polite
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Posted 2 months ago
Reece Fatt Was very good was on time Cleared problem very quickly Great service would recommend very highly
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Posted 2 months ago
Ryan came to sort my loo out, he is very polite and did a good job thank you
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Posted 3 months ago
Josh was absolutely brilliant, he sorted the problem out straight away, very polite, helpful and friendly. Brilliant service.
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Posted 7 months ago
Josh arrived quickly and solved our issue very quickly, brilliant service.
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Posted 7 months ago
Jack S was our engineer, he was polite, took into consideration that there was a yoga studio in use and kept the noise to a minimum and fixed our occurring issue. Thank you.
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Posted 8 months ago
very professional service carried out by scott n would recommend your business 5 star service many thanks mr barber
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Posted 8 months ago
I was very impressed with Charlie’s (engineer) politeness & the efficiency that was carried out to unblock the kitchen sink.
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Posted 10 months ago
Glenn, the engineer who was assigned our job did a fantastic job. He arrived on cue and then promptly discovered our issue and then proceeded to very quickly and efficiently fixed the problem. Thank you Glenn
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Posted 10 months ago
Glenn was a true gem and dedicated sport to seeing the job through all on one day and corresponding with his team to corporate in allowing him to do so despite the interruptions from our side me having to get my son ready for crèche and then my mums carer coming to do her duties he remained patient and professional throughout the ordeal. Both the drainage of the shower and toilet was in full functionality as he left. Thanks Glenn
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Posted 11 months ago
Glenn an emergency call out was very helpful and explained exactly what he was doing and unblocked our bathroom toilet and the drainage outside. He was very thorough and explained what we needed.
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Posted 11 months ago
Glenn was a lovely friendly gentleman. He quickly sorted out my sink and was kind and understanding throughout the whole process.
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Posted 1 year ago
Yes very good service and professional work from Glen and the team.
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Posted 1 year ago
Jack S , returned on a follow up call after Brandon and Charlie’s Initial Visit , he to was very polite professional and kept me I formed of what needed to be done Another great member of staff well done LD
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Posted 1 year ago
Brandon Pope and Charlie attended my emergency 22:5:2025 they were very professional thorough and polite . They explained everything and were conscious of the fact it was very late and didn’t want to disturb the neighbours but still managed to Solve the problem They are a credit to the company
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Posted 1 year ago
Many thanks Josh his make grateful job with unblocking my pipe today .perfect palmers on his job
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Posted 1 year ago
We have just had Travis out.. He was professional and explained everything to us.. He was here for quite a while.. He is a credit to the company..
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Posted 1 year ago
Hi,Jask s and Bailey d came to site and sorted a blockage for us.Very happy with the service.
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Posted 1 year ago
Over the weekend, a neighbour's flat was flooded due to a blocked stackpipe in the block of flats, causing the kitchen sink to overflow. Adam Kibala was sent by London Drainage to attend to the problem. Although it was late at night, Adam was professional, thorough and thoughtful in his approach throughout the entire process and spoke to the owners clearly setting out the options. After trying different methods to remove the blockage Adam was forced to cut into a kitchen cabinet in order to get to the stackpipe, which he did with precision and minimal damage to the cabinet. Even at that late hour, he then went the extra mile to fix up a leaking outlet pipe to the sink so that he could satisfy himself that the work he had done to the stackpipe had solved the overflowing sink problem. He then proceeded to neatly patch up the cupboard, in case anyone ever needed to access the stackpipe again. I was grateful for these details which were not rushed but carefully done. He is a credit to London Drainage.
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Posted 1 year ago
London Drainage Facilities is rated 4.8 based on 426 reviews