“The site was easy to navigate, I had feedback with in 24hrs and an architect had been engaged to undertake the responsibilities of the drawings required within 5dys. Highly recommended.
R. Farmer”
“Excellent, I had an e-mail listing eight companies complete with estimated costs back in a matter of minutes. Based on this information I had reached a decision the same afternoon and the survey should be carried out within two or three working days.”
“Good selection of providers, and one of these contacted me within hours and I have agreed to accept their quote. They will provide the service within a week which suits me fine.”
“I think the way this website works is utterly invasive and wholly inappropriate. I do not expect to click on an enquiry and then immediately become inundated with phone calls and emails from people I do not know. I am shocked that this is even legal.”
“Initially I had difficulty Knowing whether I was dealing with White Horse Surveyors or Local Surveyors Direct. The use of common Admin probably caused this. Once the ball was rolling all went remarkably easily and quickly. Payment was easy to make and communication was good. The survey was completed today and I was phoned afterwards by the Surveyor to give me a steer on the results.
I would use this company again.
William Thomas.”
“I found the service faultless.
The only problem is that when I submitted to get quotes, there was nothing that I agreed to to say that all my information would be passed onto the surveyors and they would contact me like almost instantly. I would have liked time to review and contact them
M in my own time”
“Very good service ,with in a few hours of entering my details I have been contacted by several potential architects . A day later and I have now had my initial meeting with my chosen architect after a few phone calls and am ready to appoint”
“From a starting point of ignorance about surveyors and their services, I found the site easy to use. It gave me details and budget prices for a number of local firms. Further information about the firms was easy to follow up using the links.”
“The concept of the website is great but the delivery is very poor. Not one practice responded positively and I even made a direct approach to two of the practices who didn't even bother to respond.
Great concept - poor delivery.
I am still looking for assistance.”
“I finally received my report 11 days after the survey, which was conducted on a small 2 bedroom semi for a Buy to Let. The report was full of typing errors and was totally rushed and unprofessional. I was not phoned on the day with any comments. I chased the written report a number of times and was fobbed off with excuses and promises of when I would receive it. I would not recommend this surveyor.”
