Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.96

5.0 Rating 4,808 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 4,808 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Karen, the young lady I dealt, was extremely courteous and helpful. Whilst providing me with all of the options that were possible for loans, within my means; her knowledge and experience showed through. She was able to provide me with a range of solutions which were very detailed. Too often, when dealing with people within this industry, one is given a very hard sell and are often pressurised. Karen's relaxed manner made it a very comfortable process to be involved in.”

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Posted 6 years ago

“Rosie was very helpful and went the extra mile to help a smooth process”

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Posted 6 years ago

“James was first class from start to finish, big weight of my shoulders thankfully, would highly recommend”

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Posted 6 years ago

“Tom dealt with our mortgage from start to finish and was fantastic, nothing was to much trouble and was amazing with dealing with our endless questions. He was on it trying to push things forward for us due to the banks being up against it with a wave of applications. He made us feel as though we were his only clients which is a truly remarkable experience when you know he has many people to deal with on a daily basis. Highly recommend and will be using again for sure. Many Thanks”

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Posted 6 years ago

“Tom Drew dealt with our mortgage from start to finish and was fantastic. We came up against a few minor issues but Tom helped us through them with no stress and considering the times we are in everything went smoothly. Tom went above and beyond! HIGHLY RECOMMEND THANK YOU”

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Posted 6 years ago

“Rosie my broker was so polite and her phone manner was amazing, Actually going to miss chatting to such a friendly person on a daily basis, Everything was done in a high professional manor, Good luck all I will be recommending you going forward Regards Scott bevan”

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Posted 6 years ago

“Andrew and Rosie were brilliant at understanding my circumstances, and finding the best and quickest solution. Outstanding service from both, making the process hassle free and efficient. Thank you.”

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Posted 6 years ago

“Kyle Greck is an absolute asset to this company, his knowledge and personal skills were 10/10 throughout my journey, I am a first time buyer on my own so had little knowledge of my options and the whole process of buying a house. Kyle kept in touch with me regularly and ensured that anything I wasn’t sure of was explained clearly to me from him. I can’t thank him enough for being there for me and understanding that I was worried and uncertain a lot of the time. He had so much patience with me and I’ll never forget how he made this experience doable for me. Thank you Kyle. You really are amazing at what you do.”

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Posted 6 years ago

“I would like to thank Rosie Murray and her colleague Natalie for the prompt and efficient service and the communication to me was first class.”

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Posted 6 years ago

“I would personally like to thank Tom Drew, in the bath branch, he made the transaction easy to follow, and we were able to do all paperwork etc on line with the back up of the phone When needed.”

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Posted 6 years ago

“No complaints, Lucy was very clear and concise, she knew her job function extremely well and communicated exceptionally through out the application. A pleasure to deal with 10/10. Excellent.”

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Posted 6 years ago

“No complaints at all, Lisa was amazing, communication 10/10, friendliness 10/10, turnaround 10/10. Thank you!”

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Posted 6 years ago

“Very good service. James was very helpful through this painful process. I would not hesitate to use them again.”

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Posted 6 years ago

“My wife and I have approched Loan.co.uk after struggling finding a loan due to our personal circumstances, Lisa has fought our case and managed to find us a loan almost instantly. She worked long and hard to make sure we are satisfied with the loan that was offered to us, and as someone who never took a loan in the past it is an intimidating experiance. I have to say Lisa has been with us every step of the way answering every annoying question we had. Due to personal reasons we didnt go through with the loan eventually but I must say that when we do in the near future I will sure choose Loan.co.uk to be the brokers as I know the process will be fast and with no hiccups.”

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Posted 6 years ago

“James L dealt with my application from initial application to completion. Excellent customer service providing clear & concise advice as to the best product to suit our needs. I would have no hesitation in recommending to others and would highlight the professionalism of James L in dealing with any and every query raised.”

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Posted 6 years ago

“We first spoke with Lisa who worked hard in sorting us a koan. Unfortunately due to the lenders change in rules around the covid we weren't able to compete however contacted Loan.co.uk again a few months later where Natalie worked so hard in searching for a loan. Despite our bad credit and previous debts the fees and rates were very reasonale. We spoke to Natalie nearly daily at some point and nothing was ever too much trouble. From start to finish she was friendly, approachable and replied quickly to any requests. We cannot thank you enough! You've help us stress less, combine our debts and be financially better off. Thank you again. 5* service although you deserve 10*!!”

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Posted 6 years ago

“From beginning to end; James L handled my application professionally and efficiently. A number of new and emergent issues due to CV19 came to the fore but with James guidance all where navigated swiftly. A Huge thanks to James and the team in helping securing my loan at this difficult time.”

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Posted 6 years ago

“Your team management and dealing with customer too good Punctuality nice”

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Posted 6 years ago

“Loan.co.uk we’re extremely helpful in getting us our loan we needed. We needed funds quick in order to secure our property and within 4 days we had the funds in our account. A big thanks to Kamal who helped the process run smoothly throughout he was always approachable and always able to be contacted even out of normal business hours!! We are now living happily in our new property! 😊 Thanks again Loan.co.uk & Kam!”

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Posted 6 years ago

“Marvellous service from this company. Sorted my mortgage out competently and professionally. A special thank you to Andrew Ireland who worked tirelessly to accommodate our needs. I would highly recommend Loan.Co.UK to everyone.”

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Posted 6 years ago

Loan.co.uk Ltd is rated 5.0 based on 4,808 reviews