LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service all appears to be working ok. The only slight difficulty was not being able to arrange collection on line at royal mail as no tracking number provided to do this. Had download another app which would not be so user friendly for older people.”

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Posted 1 year ago

“Yes All is well, sorry I phoned you so much,my neighbour tried to help!!I I did it when He'd gone home🙂 I've put a couple of knots in the cord,!! Thank you so much Regards Monnie Horner.”

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Posted 1 year ago

“Easy to set up and connect just plugged it into my router hey presto and away it went it performed all the tests satisfactory I would like to have had a manual on the unit just to double check on its capabilities.”

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Posted 1 year ago

“I upgraded my alarm because of the change to land lines, the new digital box was very easy to install”

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Posted 1 year ago

“Excellent service from start to finish. Thank you.”

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Posted 1 year ago

“Have used this service for 6 years, but would not pay £55 for a new digital system..So, they have provided and updated free of charge..I pay an annual fee and if it is their decision to update, they carry the cost, not the customer”

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Posted 1 year ago

“The new digital box is faster than the old phone line box & can be used anywhere in the house. It can also be used with or without an internet account which is great for my elderly mother who doesn’t have internet.”

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Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

“Ìt does not work and despite promises no action has been taken The contact details despite repeated reminders is still wronggz”

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Posted 1 year ago

“Very easy changeover and helpful staff.”

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Posted 1 year ago

“Recently Lifeline 24 contacted me to report that my equipment appeared to be faulty, at their request we tested it out and within 24 hours I received a new box. This was something I potentially would not have known until I came to need it in an emergency.”

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Posted 1 year ago

“Great service.. Very happy”

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Posted 1 year ago

“This new version it good plus it has a stop call if you have knotted it by mistake”

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Posted 1 year ago

“Unfair to be charged monthly for going digital with no options”

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Posted 1 year ago

“The process of renewing the device and the service at installation was excellent”

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Posted 1 year ago

“Taken a hour to set up now receiving alarms but operator cannot hear me. New equipment being sent out.”

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Posted 1 year ago

“Efficient, clear easy and helpful”

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Posted 1 year ago

“So far service has been prompt & helpful. I am confident my Dad will be well looked after by LifeConnect 24”

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Posted 1 year ago

“Quick response when I enquired about replacing our old unit. Neat little unit sent, easy to fit We are now ready for digital switch-over of phone system. Thanks Lifeconnect24”

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Posted 1 year ago

“The new alarm unit looks good but I am unable to test it until the telecom change to the new system. So far we have been informed that the new system is going to happen but no date has been given. Knowing how these things can take a long time I will not be holding my breath! I will return the old unit when I am satisfied that the new unit is working correctly. Thanks, Jim Brown (Freda's eldest son)”

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Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,931 reviews