LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,371 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,371 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

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“Can’t write much as am partially lly sighted but caller was helpful, patient, friendly and understanding. Plus both of us had a sense of humour! All very impressive.”

Helpful Report

Posted 3 months ago

Hello Liz, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that your call was a pleasant one. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“I reconnected a new pendant today with the patience of the lovely Kathy. It came speedily the very next day after my request. I have absolutely no complaints, just a feeling of relief! For some reason this review request came through under the name of my daughter. Can’t think why!”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. We are pleased to hear that Kathy could assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Harry was very informative in explaining the different options available to my dad and this enabled us to make our decision.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. We're glad Harry was able to assist you and that you're happy with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Pleasant, helpful people to deal with. I was very impressed by the speed my alarm was delivered, which was next day after ordered. The device was easy to assemble and I do feel so much easier now I have it. There was a small problem in that during sleep I accidentally pressed the watch face and set off the alarm at 4.15 a.m. So now I take the watch off and place it on the bedside table each night.”

Helpful Report

Posted 3 months ago

Hello Sheila, Thank you for taking the time to leave a review. We are pleased that you are satisfied with the service and glad to hear that you feel more at ease. If you ever activate your alarm by accident, please don't worry. Our team understand that these things happen, and will be happy to hear that you are okay. Rest assured that they are always available to provide support whenever it's needed. Kind regards, LifeConnect24

Posted 3 months ago

“I'm 84 and live alone I purchased Lifeline for peace of mind having had a fall in the past.....”

Helpful Report

Posted 3 months ago

Hello John, Thank you for taking the time to leave a review. We are pleased that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Siobhan was very, very helpful in explaining the different options available to us. Thank you !”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. We are pleased to hear that Siobhan was able to assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Customer services very helpful in sorting out ordering of new pendant. Very understanding and caring”

Helpful Report

Posted 3 months ago

Hello Mim, Thank you for taking the time to leave a review. We are pleased to hear that we could assist you in ordering your pendant and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Very happy”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“I telephoned today with a query regarding SmartLife personal alarm which I had not previously heard about. I was given a clear understanding of this alarm and realised my fall alarm was the one best suited to me. The operator was most helpful. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. We are pleased to hear that we could assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Your customer services assistant, Sue, couldn't have been more helpful & patient in explaining the options available and how to set up the new Smartlife aid for Mum after she lost her landline. Many thanks”

Helpful Report

Posted 3 months ago

Hello Linda, Thank you for taking the time to leave a review. We are pleased to hear that Sue was able to assist you and that your mum is now benefitting from the reassurance of a SmartLife alarm. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Speedy response for purchase, delivery and set up”

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Posted 3 months ago

“Great support from Samuel today in ordering the correct items I need to help minimise risk for my Mum.”

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Posted 3 months ago

Hello Denise, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Samuel was able to assist you. We will be sure to pass on your comments to the relevant department. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Excellent service, dead easy to connect, very helpful staff, the alarm was activated about ten times, and we were informed very quickly, this resulted in us being able to quickly respond to dear Johns needs.”

Helpful Report

Posted 3 months ago

Hello Mike, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always on hand to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Customer service (Kathy) extremely helpful. Very good company for peace f mind.”

Helpful Report

Posted 3 months ago

Hello Angela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“The alarm gives us peace of mind and is working very well.”

Helpful Report

Posted 3 months ago

Hello June, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Fast delivery and excellent help from Assistant to setup pendant”

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Posted 3 months ago

“Life connect 24 has given me my quality of life. Back I feel secure again in my own home.i wear my watch knowing that a very kind helpful team are there to help me if I need help.it also helps my family knowing that I have a very kind professional company looking after me i cannot fault them in any way . Feel confident in recommending them they do what they say”

Helpful Report

Posted 3 months ago

Hello Sheila, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we have helped improve your quality of life. Your willingness to recommend us to others is appreciated. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Previously had system installed for my wife , did not have any problems, therefore it gives me confidence in installing same system for myself. Talking to you agent on the phone, guided me through the system thoroughly, and assured me that as i am not yet on a digital land line system your new system will cover this when it eventually happens”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. We can confirm that our service is prepared for the switch to digital phonelines and customers will remain connected. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“We felt it was a very good service from the start of the conversation on the phone to delivery”

Helpful Report

Posted 3 months ago

Hello Keith, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available the provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Excellent in every way”

Helpful Report

Posted 3 months ago

LifeConnect24 is rated 4.7 based on 7,371 reviews