“ordering easy by phone, ordered for next day but did not arrive, but when I phoned to find out where it was your staff were very helpful.. Parcel arrived the following day”
“The only slight complaint I have about the installation and first check is that the lady on the end of the intercom spoke really fast and my mum had trouble understanding her.”
“As I have not experienced an emergency I can only comment on the enrolment and setting up of the system. I found everything as advertised and entirely satisfactory. This inspires confidence that, should I require emergency assistance, Lifeline 24 will be dependable”
“Overall experience of ordering and speed of receiving items and setting up of system was excellent.
Only negative at present is lack of response to emails when I wanted to know why the annual payment was going from £119 to £154. Two emails sent and no reply in a week.”
“to be honest only received last week - and haven't yet got round to setting it up for my dad - so unable to comment - but so far everything seems to be OK. Ask me again in a few months. Thanks :)”
“Reassurance that I can cope.
BUT . . . please don't offer the key safe which I am now returning because it is really rubbish and totally undermines the credibility of your product”
“I thought l had paid for installation of the device in my home.Having got someone in to do it(cos l am disabled),after 3hours we got it working and thank God at last I have some security”
“Easy to order, fast delivery, easy to install, on-line registration easy. Staff responsive and polite. Set-up complete, hope the service is not required but confident will work well.”
