LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.67

4.7 Rating 7,893 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Very easy to set up. Staff are very friendly and professional. Highly recommended.”

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Posted 5 years ago

“easy to understand ...helpful staff ...easy to install.....peace of mind.”

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Posted 5 years ago

“Harder to install than expected . Luckily not had to use it yet but feel confident it will work .”

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Posted 5 years ago

Good Afternoon, Thank you for leaving us your feedback. I am sorry to hear that you found the alarm harder to install than expected. Whilst the alarms are designed to be a simple 'plug and play' system we are mindful that not all of our customers will find this easy to do depending on the set up of their existing phone systems. Because of this we always have our friendly technical advisors on hand through our 24hour freephone line to help with any difficulties you might experience. I am pleased to see that you now have the alarm installed and are feeling confident with the system. Should you have any further queries or concerns please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 5 years ago

“Ordered online, and couldnt find the 10% discount code, contacted via chat to resolve a couple of issues, but no offer of discount....just a comment it was a button on web page. Unit arrived a day late... post offices fault but understandable in current circumstances. Then struggled to pair unit...staff courteous and helpful, but resulted in another wrist sensor being sent. This arrived next day and my dad ( I was no longer with him) struggled to connect but did manage. Staff again helpful. Response to ( false) alarms have been swift and dad is getti g used to the unit”

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Posted 5 years ago

“The service has been quite brilliant apart from some confusion when setting up. This was complicated by a neighbour setting up the alarm, whilst I am in the Netherlands. But, all has been sorted now. Thanks to your folk. I just look forward to the safe being fitted once this pandemic is over.”

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Posted 5 years ago

“Easy to install and checking was again easy, answered by a young lady who was very polite and professional. Fingers crossed mum wont have to use it🤞”

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Posted 5 years ago

“Quick service. Helpful, friendly staff on phone for set up. Fingers crossed won't ever need to use it. Thank you”

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Posted 5 years ago

“Easy to order and easy to set up pleased with the outcome.”

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Posted 5 years ago

“My Family are much Happier.”

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Posted 5 years ago

“Easy to install and use. Button pressed accidentally, lifeline24 called and checked all was well. Appreciated especially during the current crisis.”

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Posted 5 years ago

“MR.DAVID.JAMES.FOLKARD.I LOVE MYLIFELINE24.I HAVE PEACE OF MIND I'M GLAD I FOUND THANK YOU VERY MATCH KIND REGARDS DAVID JAMES FOLKARD”

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Posted 5 years ago

“fast deliver easy to set up and most important piece of mind”

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Posted 5 years ago

“It came with good instructions to install.”

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Posted 5 years ago

“One of the very few bits of electronic kit that installed perfectly and extremely easily. Contact with the call centre was easy , courteous , pleasant and faultless. Thanks”

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Posted 5 years ago

“After having several falls I was advised to obtain a button to wear around my neck to summon help. My next door neighbour who is an SRN helped me to do so. Fortunately I have not so far had to use it in an emergency, but I have tested it and was reassured to be connected and spoken to by name by a lady who was connected to me with reassuring speed and who called me, using my name. This is a fantastic service, and I will test it monthly as your contact lady advised me.”

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Posted 5 years ago

“Excellent service, very helpfull and prompt considering current circumstances so a big Thank you”

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Posted 5 years ago

“Quick delivery very easy to set up would recommend this product,and have”

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Posted 5 years ago

“I am pleased and feel better for knowing that there is someone that can help if I have a problem. My only problem was connecting it but the lady helping me over the phone was very patient and I got there eventually. Thank you.”

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Posted 5 years ago

“Excellent product with excellent service”

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Posted 5 years ago

“Lifeline 24 has given us the reassurance that we need in case I need urgent help.my wife is sadly living with dementia so is unable to call for help if I should need it,so it's good to have help at the touch of a button, very good service easy to talk to people .thanks”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,893 reviews