“My personal alarm seems to be O.K. I have tested it and it worked. My only complaint is that the cord is not very attractive, It does show when am wearing some clothes and I would like to change it for a chain, my only worry is that the chain cold break.!!”
Dear Valerie,
Thank you for leaving us your feedback.
A member of our friendly Customer Service team will be in touch very shortly to organise an onyx pendant for you. These are available with a silver chain rather than a fabric cord.
For further information please visit: https://www.lifeline24.co.uk/onyx-pendant.
In the meantime, should you have any further queries, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“Fantastic service ordered online and received equipment next day. Really easy to install and test. The call handlers were really friendly and I feel reassured that mum has that extra proof care at home.”
Dear Ann,
Thank you for your kind feedback.
I am pleased to hear that you have found the service to be fantastic so far. I will ensure to pass your feedback on to our friendly team.
I hope the alarm continues to provide you with a feeling of reassurance.
Should you ever have any further queries regarding the alarm, please do not hesitate to get in touch.
Kind Regards,
Rebecca
Dear Karon,
Thank you for your kind review.
I am pleased to hear that the delivery and set up of your kit was prompt.
I hope the system provides you all with peace of mind.
Please do not hesitate to get in touch should you require any assistance.
Kind Regards,
Rebecca
“I bought this alarm as I’m moving into my own flat and I have epilepsy. The Lifeline staff were fantastic and so helpful. Much more so than a lot of other companies I spoke to. The ordering process was quick and easy. Thank you!”
Dear Fiona,
Thank you for your review.
I am pleased to hear how helpful our wonderful staff have been. I will make sure that your feedback is passed on to the team.
Should you require any further assistance, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“From the moment I rang for help and information I felt safe and someone was caring for me I received the latest offers and more. My equipment came the very next day even though I ordered the previous afternoon and all my information was complete too as I had done this the night before. I am very happy and feel very safe - Thank you”
Good Afternoon,
Thank you for your kind feedback.
I am so pleased to hear that the equipment is helping you to feel safe at home and that you have had a good experience with our caring staff.
Should you have any further feedback, please do not hesitate to get in touch.
Kind Regards,
Rebecca
Dear Louise,
Thank you for your kind review.
I am pleased to hear that you have had a positive experience with our helpful staff and prompt delivery.
Should you ever require any further assistance, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“Really please and impressed with the quality and service received from Lifeline24.
Easy to order online, next day delivery by Royal Mail.
Kept well informed throughout the order.
Very easy to set up and install, superior sound quality compared to the current Telecare service that it's replacing.”
“You were recommended by my sons. Partner this is give them peace of mind as they live a long way away. They helped sign me in which was good as I am not very computer literate. Every came though as stated and they were hear to help set it up. Thank you.”
“After the decision was made that it would the safe option to have a lifeline 24 because of the increase risk of falling,the aquasition of the unit and setting up was a breeze.installed by my self on the hall way wall ,plugged in and tested and fully working in minutes.All calls while testing were very good.All in all well done to lifeline24.”
“I ordered the Lifeline24 for my mother to give her peace of mind. I emailed the company with some initial questions which they responded to immediately. I then rang to order the unit. The order process was simple and the staff very helpful. The unit was easy to set up and thankfully so far we have had no cause to use it”
“After mum realised she needed that little extra support to remain safe and independent at home, we went ahead and purchased Lifeline 24. Ordering it was quick and easy. A couple of days later it arrived and we all now have peace of mind in knowing there is help should mum need it.”
“Got this for my mother through the recommendation of a friend . Set it up no problem . We did the test and it worked perfectly . The next day I set it off by accident and the response was within seconds . Feel much better knowing that when I'm not there my mum has a backup.
Thank you”
Dear Debra,
Thank you for your kind review.
I am pleased to hear about your experience with the setup and testing of your system.
I hope that the system continues to provide you with peace of mind knowing that your mum always has backup.
Kind Regards,
Rebecca
