Dear Elaine,
Thank you for getting in touch. I am sorry to hear about the delays you have experienced with your order.
From looking into your account, I can see that you have now received your alarm.
As a goodwill gesture, and to ensure you have not paid for any time you are unable to use. I have added a month of free service to your account.
Should you require any further assistance, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“Fantastic service. Ordered for my mum and delivered the next day .Excellent customer service , reassurance and advice. I would recommend 100%. Thank you , my mum feels so much safer and I do too.”
Dear Janice,
Thank you for your kind review.
I am pleased to hear how straightforward you have found the process to be. I will ensure your feedback is passed on to our friendly team.
Should you require any further information, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“The service was very efficient. The alarm was delivered promptly the next day and fitting it was quite straight forward. The team were very helpful and friendly.”
“Everything has gone according to plan and I am pleased with the contemporary look of the wrist band as I didn't really want to wear a pendant. I'm glad everyone will have more peace of mind now, including me!”
Dear Lewis,
Thank you for your kind feedback.
I am pleased to hear that the alarm is providing you all with peace of mind.
Should you have any further feedback, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“Very quick service and very helpful people in the end of the phone
It’s great peace of mind to think dad and mum are now safe and just a phone call away from help
Purchased another pendant which was also easy to do
Thankyou for your help”
Dear Colin,
Thank you for getting in touch.
I am pleased to hear how quick and helpful you have found the service to be thus far.
I hope that the alarm continues to provide you all with peace of mind.
Kind Regards,
Rebecca
