“My mum is highly resistant to having this service. I ordered it anyway. She likes the discreet wrist option, lets hope she never has to use it!
I live in America, and my sisters are about 30 min away, this is added security and a great way for Mum to keep her independence.”
“I can hear it clearly and the staff have been pleasant.
However, when ordering I was told she could talk through the watch but in fact it was through the main unit she would have to speak to which is too far away as she has difficulty hearing.
I was not sure about how much more the price would increase for this and believe it would be a considerable amount. It was a shame this was not made clearer during ordering to ensure it was suitable to the client and her disabilities.”
“Thank you so much for the excellent service. I ordered the item on Thursday and it arrived the next day. We took it to Mum's yesterday (Sunday) and set it up in no time at all. It has now given us peace of mind, knowing that if Mum has another fall or has a medical emergency she will get help quickly. She is happier knowing this and we hope that she will not have to use it, but if she does we know she will get the help she needs. Thanks again”
“Fortunately, we haven't had to use the alarm. But the setting up process was very easy with helpful and reassuring staff assisting with the process.
Update mum has pressed the alarm by accident and received a very prompt response,”
“Excellent, professional service from the onset. I read the pendant was bulky, its actually not, less than a 50p. Haven't used the unit yet, but its straightforward instructions allows you to complete especially if your overwhelmed with technology, its easy.after completing emergency contact info, we should be up and running.♡”
“I found it very difficult to try to connect this equipment to our phone line etc . good job our help was here to do it for us . . I feel very sorry for people who do not have any help . good job it was wednesday and she turned uup !”
