“Alarm unit was delivered promptly with clear set up instructions. Staff have been very helpful and understanding during set up and a couple of accidental calls on our part.”
“Only had the Lifeline24 fall alert device for a short time, but the device was easy to set up and test and the response has so far has been excellent.”
“The equipment was received within 24 hours and the instructions made it easy to set up. Although I haven’t used for a real incident, the test that I did was excellent, good clear communication. It has given myself and my family peace of mind that should there be an incident at home, the response from lifeline will be effective.”
“The control box arrived on time, it was easy to set up and test. The staff in the control centre we’re very efficient and helpful, we now have peace of mind that my father will be in good hands should he ever need to use his care alarm.”
“My wife had several falls recently, fortunately when I was present, but due to arthritis was unable to get up unaided. Lifeline 24 provides peace of mind at those times when I am not around. In particular the Fall Detector is helpful in her case.”
“Excellent so far..delivery as promised...initial set up easy even for technophobes....kindly, helpful, clear speaking and patient responders. Thankfully my dad hasnt had to use the device as yet but it certainly has given me , his daughter, some peace of mind and i am sleeping much better. Value for money i would say. Thankyou.
Jude”
“I have recently purchased this for my mum for peace of mind for herself and all the family. Easy to set up very friendly staff very helpful.
It's always difficult at first with many changes for a loved one but my mum is feeling much more relaxed about having this near her.”
“Very helpful staff from the initial point of contact and advice from the sales staff. Efficient delivery of product on time. Setting up the system was made simple with the help of the call taker who provided easy instructions and advice. So far very satisfied with the system. Thank you.”
“Prompt delivery. Unfortunately the pendant was faulty and needed replacement but this was attended to promptly with excellent telephone customer service. Easy to set up and test”
“Setup and tests with helpline staff went very smoothly. Very friendly Staff. Only slight issue was the delivery by royal mail - their 24 hour service took over 48 hours.”
“Helpful advice from the first telephone conversation.
The equipment arrived the next day and all instructions were easy to follow for instalment .
The testing carried out was thorough giving confidence for the future.”
“I have got this for my elderly mother and i dont have to worry anymore i know she has support straight away when needed and i sleep better now knowing this. Thank you so much and Merry Christmas.”
