LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.66

4.7 Rating 7,917 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a new customer I have been welcomed with great customer service, kindness and patience. The staff are warm friendly and extremely attentive and helpful and i would highly recommend this company…..I am partially sighted so the aforementioned qualities are so important to me and I feel much more confident going about my daily routine.”

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Posted 10 months ago

“We originally spoke to Jos who was excellent. He explained everything so we all understood how things worked. A very funny man who made us feel very sure we had all the information we required. I also phoned again to test the alarm and once again an excellent customer service.”

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Posted 10 months ago

“Jos was very helpful pleasant and polite when we phoned, explained it all perfectly.”

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Posted 10 months ago

“I am glad I had it in my home it has made me feel a lot safer”

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Posted 10 months ago

“FRIENDLY PATIENT AND EFFICIENT”

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Posted 10 months ago

“It's early days yet but I have no problems and service has been very good.”

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Posted 10 months ago

“Installation was straighhtforward. Excellent support was given when I discovered that the pendant wasn't working.”

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Posted 10 months ago

“Great system with very helpful staff and fast next day delivery.”

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Posted 10 months ago

“This was replacement Lifeline, I appreciate the digital unit as can place at convenient place in the house( can hear in all areas) . I don’t like the wrist attachment it’s big and clumsy. , had been use to wearing the old red one, I prefer wearing the alarm on the wrist.”

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Posted 10 months ago

“Friendly and helpful staff. Not had to use alarm yet thankfully but my elderly mother is happy with it.”

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Posted 10 months ago

“Seamless process installing the new equipment. Clearly a lot of thought went into the customer base that you were dealing with and the instructions were excellent. Well done to the Lifeline team for their collective efforts!👏🏻👏🏻👏🏻”

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Posted 10 months ago

“Very helpful and reassuring product. Expertly explained by you staff. Thank you.”

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Posted 10 months ago

“very helpful, problems resolved very quickly excellent service”

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Posted 10 months ago

“Absolutely delighted with my alarm ,gives me so much peace of mind ,don't know how I managed before 😀”

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Posted 10 months ago

“Swift response to enquiry with details of options available. Receipt of package next day as was promised. All satisfactory.”

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Posted 10 months ago

“Very pleased with the service I have received.”

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Posted 10 months ago

“My experience with Josh one of your advisors was that it was a good idea to proceed with ordering one of your alarm systems. Being 77 and living in my own it makes me feel completely safe.”

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Posted 11 months ago

“Very helpful and informative”

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Posted 11 months ago

“Everything went really well with ordering and very quick delivery. It was easy to set up all in all a good experience and it gives peace of mind”

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Posted 11 months ago

“Had to replace old unit with new digital unit as no BT telephone socket available due to renovations in home. This option was well explained and unit arrived next day”

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Posted 11 months ago

LifeConnect24 is rated 4.7 based on 7,917 reviews