LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,931 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had a Lifeline for five years and the cost is worth the peace of mind. I have had to use it a coule of times and the respected has been excellent. The new one just received is d digit which should be more efficient.”

Helpful Report

Posted 1 year ago

“Quick service all appears to be working ok. The only slight difficulty was not being able to arrange collection on line at royal mail as no tracking number provided to do this. Had download another app which would not be so user friendly for older people.”

Helpful Report

Posted 1 year ago

“Yes All is well, sorry I phoned you so much,my neighbour tried to help!!I I did it when He'd gone home🙂 I've put a couple of knots in the cord,!! Thank you so much Regards Monnie Horner.”

Helpful Report

Posted 1 year ago

“Easy to set up and connect just plugged it into my router hey presto and away it went it performed all the tests satisfactory I would like to have had a manual on the unit just to double check on its capabilities.”

Helpful Report

Posted 1 year ago

“I upgraded my alarm because of the change to land lines, the new digital box was very easy to install”

Helpful Report

Posted 1 year ago

“Excellent service from start to finish. Thank you.”

Helpful Report

Posted 1 year ago

“The new digital box is faster than the old phone line box & can be used anywhere in the house. It can also be used with or without an internet account which is great for my elderly mother who doesn’t have internet.”

Helpful Report

Posted 1 year ago

“Fast efficient service”

Helpful Report

Posted 1 year ago

“Very easy changeover and helpful staff.”

Helpful Report

Posted 1 year ago

“Recently Lifeline 24 contacted me to report that my equipment appeared to be faulty, at their request we tested it out and within 24 hours I received a new box. This was something I potentially would not have known until I came to need it in an emergency.”

Helpful Report

Posted 1 year ago

“Great service.. Very happy”

Helpful Report

Posted 1 year ago

“This new version it good plus it has a stop call if you have knotted it by mistake”

Helpful Report

Posted 1 year ago

“The process of renewing the device and the service at installation was excellent”

Helpful Report

Posted 1 year ago

“Efficient, clear easy and helpful”

Helpful Report

Posted 1 year ago

“So far service has been prompt & helpful. I am confident my Dad will be well looked after by LifeConnect 24”

Helpful Report

Posted 1 year ago

“Quick response when I enquired about replacing our old unit. Neat little unit sent, easy to fit We are now ready for digital switch-over of phone system. Thanks Lifeconnect24”

Helpful Report

Posted 1 year ago

“The new alarm unit looks good but I am unable to test it until the telecom change to the new system. So far we have been informed that the new system is going to happen but no date has been given. Knowing how these things can take a long time I will not be holding my breath! I will return the old unit when I am satisfied that the new unit is working correctly. Thanks, Jim Brown (Freda's eldest son)”

Helpful Report

Posted 1 year ago

“I am so appreciative of this service which is essential to keeping my Mum safe in her own home. The staff I speak to on the phone/intercom are always so calm and helpful. Would not be without this service.”

Helpful Report

Posted 1 year ago

“My mum has had the alarm for a couple of weeks now . I am very impressed with this company. Spoke with Jos at the start. who was very helpful and knowledgeable and it was delivered the next day , and was easily set up and working straight away .”

Helpful Report

Posted 1 year ago

“The lady I spoke to was very helpful and supportive”

Helpful Report

Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,931 reviews