LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.66

4.7 Rating 7,917 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This system has brought the family peace of mind and is giving dad the independence he needs, both in the house and pottering in the garden. Initially I spoke with Jos who explained how the system worked and answered numerous questions. He was very helpful. Equipment arrived the next day, though the key safe took a bit longer. Excellent customer service from all. Set-up and testing was quick and easy. Very pleased with the purchase.”

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Posted 11 months ago

“Very prompt delivery easy to set up and great customer service”

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Posted 11 months ago

“Excellent service, next day delivery, simple set up, reliable service.”

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Posted 11 months ago

“Staff incredibly helpful and understanding. Excellent description of how it works. Pendant arrived on day stated and in delivery window. Very kind to dad when he accidentally set alarm off 2 nights running! Would highly recommend.”

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Posted 11 months ago

“After an initial problem ordering online, the correct unit was dispatched. Easy to set up , especially with the help from the team at LIife Connect. Am now reassured that should I have a problem there will always be someone on hand to sort it out.”

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Posted 11 months ago

“Only had my alarm 5 days but already feel so much safer living on my own. The service is excellent & very easy to set up. Thank you all.”

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Posted 11 months ago

“Easy to purchase, set up and use! Bought for my mother after a fall, fractured hip and arms. She wants to return to independent living and this has made this possible for her to return to her own home with more peace of mind. She is wearing this as a pendant.”

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Posted 11 months ago

“The battery on my alarm died and the service to replace it was excellent . Kathleen”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“There was a bit of confusion,when I had a replacement buzzer, it wouldn't connect, cos at the same time a change of internet supply into which telephone lead had to be put into the hub instead of the socket. Spoke to a very polite and helpful young,sorry don't remember his name he was very helpful and explained things. So that took over the frustration of the first part of this feed back. Hopefully now that everything is going digital this will help you to change a few things in paper instruction. All in all I'm so glad I have a buzzer again on my wrist. Like the new style Buzzer it looks more like a fashion accessory.”

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Posted 11 months ago

“I chose wrong package first as did not operate with my phone's but was put on right path by operator and received right equipment which is now up and running perfectly”

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Posted 11 months ago

“It was my iniative to have this, for peace of mind for friends and relatives - increasingly so as I get wobblier and more likely to fall in house and garden. My recent problem with it has been the over-sensitivity of the call button which I wiear round my neck, but that is a fault on the right side. Your responders are always courteous about re-setting it. even when I am not. I am irritated about being disturbed by the offer of help when I don't need it!”

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Posted 11 months ago

“The lady who I was talking to was very nice very knowledgable and very helpful”

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Posted 11 months ago

“Very helpful when I was having trouble connecting to the BT digital phone”

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Posted 11 months ago

“Excellent service , very easy to set up and use spoke to Myles who was very informative and helpful. would highly recomend This service.”

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Posted 11 months ago

“1st class service”

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Posted 11 months ago

“Always helpful when answering the call. Very reassuring. All calls made so far are because you requested checking or ad the result of constant small power cuts. I have now registered with SSE the supplier as a priority customer. Thank you all for your help. Felicity Rickard”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“It works the same as the pre digital. All appears to be fully functional. I am happy with the service”

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Posted 11 months ago

“Very efficient and friendly.”

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Posted 11 months ago

LifeConnect24 is rated 4.7 based on 7,917 reviews