“Customer Service operative very helpful and made ordering quick and easy, now awaiting our unit, so my mum can remain in her own home, giving us confidence someone is there should she need them.”
“So far the service is excellent, the equipment was easy to set up with very clear and simple to follow instructions, the testing process is good, going through several step to test range etc. My daughter is able to leave me alone, knowing if I get into any bother, I can press the button on my wrist and she can be contacted quickly. The call centre all seem very nice, efficient and friendly and know my name when the button is pressed and they respond.”
“Early days. Only installed one week ago. But delivery of items was very speedy and set up was very professional and friendly. I certainly feel more protected”
“Needed a quick service/turn-around and happy to say I received it. Only issue was fall sensor wristband did not work when dropped-a quick call to customer services and another turned up 8am following day. I still give it all 5 stars as I also rang local council enquiring about an alarm, the Lifeline24 was set up (including replacement band) even before the council application form turned up! Call operators seem polite and helpful as do customer services. Happy all round-just happy to have piece of mind, and quickly, but hope it never gets any use.....”
“I was reluctant to get an alarm initially but am getting used to it. I can see it provides peace of mind to my family, it arrived quickly and was easy for my son to install.”
“Excellent, the service received from the staff from the first telephone call, was helpful, reassuring and friendly, and the actual installation was easy .
I now have the assurance of knowing there will always be someone to respond should I fall.”
“When I placed my order it was handled professionally and very efficiently, the delivery came as promised next day. I found it fairly easy to fill in my details and information on line to make things quicker and when I set the system up your people were most helpful talking me through each stage. I now feel much more secure and safe if I am unfortunate to have an accident within my home or feel unwell. Thank you all for your help and kindness.”
“EXCELLENT! The first person I spoke to at Lifeline24 was very helpful and efficient, and my kit was delivered the next day. The instructions with the alarm were very easy to follow, and I installed the box in only a few minutes. In testing the alarm, I spoke to friendly and helpful Lifeline24 staff. I feel so safe now I have my Lifeline24 alarm, and I’m so pleased I chose this excellent company.”
