Licensed London Taxi Reviews

5.0 Rating 428 Reviews
100 %
of reviewers recommend Licensed London Taxi
5.0
Based on 428 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Licensed London Taxi Reviews

About Licensed London Taxi:

Book with an 'iconic' British black cabbie, our vehicles are kept in immaculate condition, luggage space more than the standard taxi, and can carry up to 6 passengers.

Visit Website

Phone:

+ 44 (0) 7519 055 741

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I cannot praise this company enough! From the initial enquiry to the final journey everything was professional with great customer service! The taxi driver, Garry was kind, sympathetic and polite to my elderly parents and my hard to please mum thought his driving was excellent! Thank you Licensed London Taxi!!
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Posted 2 years ago
Had to go from Fenchurch Street station to Guys Hospital Cancer Centre for follow-up and results appt. Got a black cab. Driver was brilliant, friendly efficient and when we got there, he said the fare was on him. There are some lovely people in this world - our cabbie this morning is one of them. God bless him
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Posted 2 years ago
We received a prompt response to our request for a taxi. The car/driver arrived at the terminal on time (even early). The car was clean, comfortable, and accommodated all our luggage. The driver was friendly and professional. Great start to our stay in London!
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Posted 2 years ago
Excellent communication & service. Booked pickup from airport with disabled passenger. Tony was friendly and efficient. We felt safe and comfortable. We felt confident in the service from the very first email. The excellent communication meant that we knew we would have a stress free pickup. Thank you so much Tony for all your kindness and thank you Anthony for answering all my emails.
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Posted 2 years ago
I’m an electric wheelchair user parent to a small child. Was picked up from Heathrow airport. Journey was planned in USA via WhatsApp. Communication (by Michael) was brilliant. And updated regular. My driver (Nicky) was a breath of fresh air. Very helpful & warm welcome with making my journey (which is usually very stressful), a very happy and comfortable trip. I will have this taxi company saved for permanent use in my future journeys!
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Posted 2 years ago
We just spent a few days in London and were picked up from Tilbury Docks by Paul and after a few days taken to Heathrow by Tony. I can’t imagine a more professional service. Both times they were there early; the taxis were spacious and spotless; both drivers were delightful and full of information. It took all of the worry out of these trips. I would unreservedly recommend this company.
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Posted 2 years ago
Tony provided an exceptional service today. From the moment he rang to let me know he was on his way, to making sure we got inside the nursing home and treating my mother with the utmost kindness and respect, made our journey such a pleasure. He even played one of my mother’s favourite songs in the taxi! Tony was also very professional in helping my mother in her wheelchair and I cannot thank Tony enough for all the help he provided today. I will certainly be using this company again.
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Posted 2 years ago
Excellent service. Tony was very professional in arranging the car. Jason, our driver, was a thorough gentleman. He was very patient with my husband in a wheelchair. And an excellent driver. Will definitely use the service again
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Posted 2 years ago
Paul, thank you so much for supporting us on our event in London yesterday. Your team are truly professional and our client was overwehelmed with the day. Hope to work with you again in the future. Clare at Blue Hat
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Posted 2 years ago
Professional excellence in attending at short notice, well before the agreed time and followed the schedule to the letter. Was respectful and supportive throughout day at my Mothers funeral alongside the other mourners and flexible with last minute decisions with full understanding and support on a difficult day and literally went the extra mile without any complaint. Thank you Tony
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Posted 2 years ago
Mark arrived super early at Twickenham, parked up in a great spot, texted to let us know and sent his location. He coped admirably with 6 of us post rugby international (v comfortable ride) and got us all safely home, including an extra drop and picking up a curry on the way. Thank you Mark - great job!
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Posted 2 years ago
My 92-year-old father and I have enjoyed several journeys with LLT so far, and we're looking forward to many more in future. All the drivers have been unfailingly polite, friendly and helpful. The most recent journey was a long one, and our driver Tony had thought of everything to make it comfortable... he even supplied a blanket in case it was needed. Highly recommended!
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Posted 2 years ago
I'm from Kuwait , My first to visit Lovely London was on November 2019..and I still can't get over the kindness and graciousness of my lovely lady driver Mrs.Kerrie...I met her by chance , I was in distress as I ran out of time and needed so desperately to reach a bookshop that I couldn't locate it correctly before going to Heathrow Airport to catch my flight back to Kuwait. She was professional , kind and helped me to finish my chore in no time. Mrs.Kerrie is an outstanding person , she genuinely helped me to reach my destination with everything she could. It was a lovely , safe and friendly trip. Hoping to meet her again during my future visit to UK.
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Posted 2 years ago
Thank you Tony for a safe drive
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Posted 2 years ago
Our first visit to London in nearly two years due to Covid. Got a taxi at Kings Cross to the theatre. The taxi driver was lovely and chatty and we really enjoyed our journey with him. His cab number was12461.
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Posted 2 years ago
Professional and caring drivers who we will book time and again.
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Posted 2 years ago
Tony and the team were absolutely brilliant from the initial booking to the final drop off our wheelchair user volunteer and her mum had a great experience. They were prompt, professional, caring, great sense of humour with great communication. I could nor recommend them enough, thank you.
Licensed London Taxi 5 star review on 15th October 2021
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Posted 2 years ago
Super all round and lovely driver! My elderly mum had an appointment at the Royal Free Hospital and we paid to have the driver wait. I felt as though we were royalty in our carriage!
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Posted 2 years ago
We had an outstanding trip around London with Tony today. Made our visit to London all that more special. Outstanding customer care, interesting information and a great introduction to London for my niece. Thanks Tony!
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Posted 2 years ago
Mark was excellent! We were concerned about taking our very sick Mum to a hospital appointment from her nursing home. Mark was prompt, reassuring and very humane. He made what could have been a very difficult morning so much easier. Thank you so much, Mark
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Posted 2 years ago
Licensed London Taxi is rated 5.0 based on 428 reviews