Licensed London Taxi Reviews

5.0 Rating 426 Reviews
100 %
of reviewers recommend Licensed London Taxi
5.0
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Licensed London Taxi Reviews

About Licensed London Taxi:

Book with an 'iconic' British black cabbie, our vehicles are kept in immaculate condition, luggage space more than the standard taxi, and can carry up to 6 passengers.

Visit Website

Phone:

+ 44 (0) 7519 055 741

Write Your review

Tell us how Licensed London Taxi made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Super all round and lovely driver! My elderly mum had an appointment at the Royal Free Hospital and we paid to have the driver wait. I felt as though we were royalty in our carriage!
Helpful Report
Posted 2 years ago
We had an outstanding trip around London with Tony today. Made our visit to London all that more special. Outstanding customer care, interesting information and a great introduction to London for my niece. Thanks Tony!
Helpful Report
Posted 2 years ago
First driver at Heathrow did not want to drive to Barnes. Said M3 and M4 were blocked and I should get the train at 11 pm. Checked on google maps and a blatant lie. The next drive took me.
Helpful Report
Posted 2 years ago
Mark was excellent! We were concerned about taking our very sick Mum to a hospital appointment from her nursing home. Mark was prompt, reassuring and very humane. He made what could have been a very difficult morning so much easier. Thank you so much, Mark
Helpful Report
Posted 2 years ago
On September 2, 2021 I left my phone in a cab driven by Jim, No: 64916, and unfortunately it was on silent. I tried calling my number using my wife's phone, but by the time Jim discovered it I was on a train out of Marylebone. He finally answered one of my many calls and could not have been more helpful. I gave him my address and the phone is now on its way to me via secure mail. This posting is to recognise his actions which were all that is best in a London cabbie. Well done Jim, I am forever in your debt
Helpful Report
Posted 2 years ago
I would recommend this company to everyone needing a wheelchair user absolutely amazing customer service so helpful and quick to respond to any enquiries
Helpful Report
Posted 2 years ago
Paul was our driver, he was amazing.. punctual, friendly, smooth driver and went all out to give an extra hand with our suitcases and even assisting my father (wheelchair user) to get through the front door.
Helpful Report
Posted 2 years ago
I really could not fault the service we received from Tony on 7/8/21. He arrived punctually, took everything in his stride (even when my husband was sick in his taxi - nothing to do with Tony's driving - my husband suffers from motion sickness!) This was our first trip into the West End since my husband became wheelchair-bound and Tony made it all so much more bearable. Also used this service the week before for a hospital trip and our driver Ross was again extremely helpful and attentive to our needs. Great team of friendly, helpful and supportive drivers. Many thanks from all of us!
Helpful Report
Posted 2 years ago
I had a hospital appt in Central London last week. It was booked for quite early in the morning and I was a bit worried about getting there on time. But I had nothing to worry about! Tony was great, very punctual at pick up. The taxi was very comfortable and we chatted the whole way. Thanks to his extensive knowledge we had a great journey and he was able to avoid traffic and I arrived with time to spare for my appt. I highly recommend this service and will definitely be using them again!
Helpful Report
Posted 2 years ago
What a lovely, lovely man. He made the journey so enjoyable. He played happy birthday to Nan who was on her way to her 100th birthday celebrations and made her day so special x You can’t beat a black cab xx
Helpful Report
Posted 2 years ago
We had a very crucial hospital appointment, which would have meant a lot of trains, to and from London. I searched for a Taxi company, to keep us as Safe as possible and i'd just like to say, how very impressed i was with Tony. His Taxi was spotless, there was hand gel in the back, he displayed a negative Covid test. He arrived very promptly and dropped us, to where we needed to be. The whole journey was so smooth and i didn't feel at risk from Covid, at all. Very reliable and extremely professional. Thank you Tony!
Helpful Report
Posted 2 years ago
The taxi driver was delayed ...going to be late. He tried his best to pick us up on time...which i very much appreciate...but unfortunatly we had to use alternative transport as it was a hospital appointment. I appreciate we rang at short notice ...I would use the service again..the taxi driver was very polite..understanding of our situation.
Helpful Report
Posted 2 years ago
From start to finish, Mick was amazing. Not only was his driving very safe, but he also was so warm and even helped us with our luggage. Above and beyond service!
Helpful Report
Posted 2 years ago
I wanted to say a huge thank you to Paul who stepped in for Tom and treated my Dad with such kindness and dignity during the transfer to and from the hospital. He was punctual, polite and couldn’t have done any more for us. It was a pleasure being driven by him!
Helpful Report
Posted 2 years ago
Thank you Paul Creegan for taking me so effortlessly to Guys hospital for my chemo you looked after me so well and then later in the day when I had an 1.5 hour delay in th hospital you rearranged my journey home 1.5 later with no fuss or problem and again I was looked after so well by Dave Birch My next journey for my second vaccine is already booked Well done on all you are doing in providing a wonderful service Eileen
Helpful Report
Posted 3 years ago
David picked Mum up from her nursing home and took her and her carer to my Dad's funeral. He was patient, professional and understanding. I would definitely recommend him and Tony that helped organise everything. Very impressed!
Helpful Report
Posted 3 years ago
This was our second time using this wheelchair access taxi service and it was equally as great as the first time. The whole process was so smooth and comfortable and our driver Tom was so helpful. Will continue to use this company going forwards and would highly recommend!! Thank you!
Helpful Report
Posted 3 years ago
Huge thank you to our driver Tony. It was our first time using a wheelchair access taxi and we were worried about the whole process. The whole journey was so smooth and comfortable. The appointment ended up running over schedule but it wasn’t an issue at all. Would definitely use again and highly recommend to anyone who needs a wheelchair access taxi.
Helpful Report
Posted 3 years ago
Really great service. Made getting to my hospital appointment so much easier. Driver was punctual, kind & helpful. Cab very clean & comfortable. I will certainly be using this firm again for myself and for my sister who is severely disabled.
Helpful Report
Posted 3 years ago
Tony took my elderly mother today to have her COVID vaccine. What can I say other than he was fantastic. He kept me posted with what was going on, he looked after her and made sure she was looked after while she was there and then he took her to her door and let me know that she was home safe. This may seem like an expensive way to get to appointments but it’s absolutely worth it. I will be using Tony again no question.
Helpful Report
Posted 3 years ago
Licensed London Taxi is rated 5.0 based on 426 reviews