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Led-torch.co.uk Reviews

4.8 Rating 1,157 Reviews

95 %

of reviewers recommend Led-torch.co.uk

Company Reviews

Product Reviews

4.8

Based on 1,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Led-torch.co.uk:

The UK's largest range of Led Lenser torches, head torches & accessories. Call now for any service queries on 0844 5678 365 9-5pm.

Visit Website

Phone:

+44 (0)344 5678 365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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Led-torch.co.uk 5 star review on 3rd November 2022

Led-torch.co.uk 5 star review on 5th March 2022

Led-torch.co.uk 5 star review on 13th January 2022

Led-torch.co.uk 5 star review on 4th January 2022

Led-torch.co.uk 5 star review on 5th March 2021

Led-torch.co.uk 5 star review on 4th December 2020

Led-torch.co.uk 5 star review on 20th October 2020

15

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Ledlenser torch torch quite a few years ago and I found it to be the best torch I had ever owned. After a long time a metal strip in the battery compartment became detached and the torch no longer worked. I contacted Ledlenser and they sent me a new battery unit by return of post, at no charge to me. This is an outstanding level of customer service and I highly recommend their products.”

Posted 2 years ago

“Excellent service and super fast delivery ⭐️⭐️⭐️⭐️⭐️”

Posted 2 years ago

“I ordered a pouch for my Ledlenser torch, it was sent out literally straight away and I received it the next working day, wonderful service and top quality items too. Many thanks.”

Posted 2 years ago

“Replacement battery arrived within one day of ordering. Excellent customer service and completely understanding.”

Posted 2 years ago

“Great people to do business with!”

Posted 2 years ago

“Great product would highly recommend”

Posted 2 years ago

“Fast and efficient service and delivery of top quality products.”

Posted 2 years ago

“Great fast delivery and MH11 head torch is the best head torch I’ve owned.”

Posted 2 years ago

“This is a great torch with a powerful beam. My only criticism of it is the focus on long beam could be better as there is not much difference between the long and wide beams.”

Posted 2 years ago

“Good price for high quality charger. Nice simple site.”

Posted 2 years ago

“Having owned a Ledlenser HR14 head torch for a good number of years the torch was still good but the elastic had become frail due to constant positioning on my work hard hat. Replacement arrived quickly and works great again!”

Posted 2 years ago

“Just what I needed”

Posted 2 years ago

“Battery arrived ok just expensive but it works.”

Posted 2 years ago

“Absolutely happy with the product total quality”

Posted 2 years ago

“Very good and helpful customer services”

Posted 2 years ago

“It seems to be well built but the 'flood' beam is not good. Being rechargeable via USB is great.”

Posted 2 years ago

“So. Having waited more than the ten days specified delivery I was promised next day delivery..... Someone waited in between 4 and 5 in the afternoon and no delivery. Received a message at nearly half past seven to say it wasn't going to be delivered. Finally the package arrived and I'm one charging cable short. Now two emails to your customer service and still no reply. Shoddy. Won't be using you again.”

Posted 2 years ago

Hi Stuart, after the original parcel was lost in transit, there was a rush to get the replacement out on a next day service and in the hurry, one was packed rather than 2. The additional delay was from the courier, we were unaware of this and of course it is not ideal. I am sending the second cable to you straightaway using a tracked courier. I do appreciate your feedback and will look at ways to improve, particularly with resending parcels. Regards, Jude

Posted 2 years ago

“Something so small can be so powerful... The Mrs loves it 😍”

Posted 2 years ago

“Had an initial issue with delivery time but this was very quickly sorted and postage was refunded, very happy and usual excellent product”

Posted 2 years ago

“Good service. Wrong product delivered by mistake but correct one was then sent very quickly and is excellent.”

Posted 2 years ago

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Led-torch.co.uk is rated 4.8 based on 1,157 reviews