Laura Bond Reviews

Name: Laura Bond
Address: 52 Thistle Street, Edinburgh, Edinburgh
Rating: 4.81

4.8 Rating 1,550 Reviews

95 %

of reviewers recommend Laura Bond

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had such a calm and exciting experience. Everyone was really friendly and supportive. I love my new piercing and Sarah Crowe was so cool and professional I felt very relaxed. I’m already planning my next one.”

Helpful Report

Posted 7 months ago

Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with us. We’re excited to hear you're already planning your next piercing! Can’t wait to see you again soon! Team LB x

Posted 7 months ago

“I got the top of my ear pierced by Sarah, I was nervous but she put my mind at ease, very quick small pain 🤣😂 but over in seconds, healing nicely, no bother and it looks fab. All the staff in the shop were very helpful and friendly, I would definitely go again if I was to get another piercing thanks 😘”

Helpful Report

Posted 7 months ago

Hi Michelle, Thank you for your fantastic review! We're so glad that Sarah was able to put your mind at ease and that you're loving your new piercing. It’s great to hear that the whole experience was enjoyable, and we truly appreciate your kind words about our team. Looking forward to seeing you again for your next piercing! Team LB x

Posted 7 months ago

“Beautiful quality and beautiful packaging. I purchased this as a gift and my sister was over the moon.”

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Posted 8 months ago

Hi Lauren, Thank you for your fantastic review! We’re thrilled to hear that you’re pleased with the quality and packaging of our jewellery and we're so happy to hear your sister loved her gift! Can’t wait to see what you choose for your next special occasion! Team LB x

Posted 8 months ago

“Beautiful earings - really pleased with them. Bought several now for my daughters & myself. Quick delivery & packaged really nicely.”

Helpful Report

Posted 8 months ago

Hi Nicola, Thank you for your lovely review! We’re so happy to hear that you’re pleased with your new jewellery and that they have been perfect gifts for your daughters as well. Looking forward to seeing what you pick next! Team LB x

Posted 8 months ago

“I had a lovely experience visiting Laura Bond for a piercing. Everyone was friendly, helpful and knowledgeable and the jewellery is gorgeous. I am delighted with the results!”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your wonderful review! We're thrilled to hear that you had a lovely experience with us and that you're delighted with your piercing and jewellery. We can't wait to welcome you back soon! Team LB x

Posted 8 months ago

“All staff were welcoming, friendly and very helpful. I had a wonderful visit and love my new earrings.”

Helpful Report

Posted 8 months ago

Hi Nicola, Thank you so much for your kind review! We’re delighted to hear that you felt welcomed and enjoyed your visit and love your new earrings! Looking forward to seeing you again soon! Team LB x

Posted 8 months ago

“I made the best decision to order here, despite being a buyer from the Philippines. It literally saved me from a lot of hassle, and it's already a 14k gold! It is so so beautifully made. I get praises all the time! I had no problem with the courier as well. The only thing I regret is not buying flat back jewelry too lol. Thanks LAURA BOND!!”

Helpful Report

Posted 8 months ago

Hi Rhona, Thank you so much for your wonderful review! We’re thrilled that you’re loving your new jewellery and that ordering from us was hassle-free for you. It’s fantastic to hear that you receive so many compliments! Can't wait to see what you pick next! Team LB x

Posted 8 months ago

“The whole experience from the greeting when you enter the shop, to the assistant helping choose your jewelry to your piercer is just lovely. Felt very special and will definitely be back for more.”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you so much for your glowing review! We're glad to hear you had a lovely experience visiting us - can’t wait to welcome you back for more! Team LB x

Posted 8 months ago

“Gorgeous dainty piece for my forward helix. I love it.”

Helpful Report

Posted 8 months ago

Hi Laura, Thank you so much for your fantastic review! We're thrilled to hear that you love your new jewellery. Your support means everything to us! Team LB x

Posted 8 months ago

“very pleased with the beautiful earring charms i bought. well made and delivered so fast. thank you.”

Helpful Report

Posted 8 months ago

Hi Pamela, Thank you for your lovely review! We're so happy to hear that you're pleased with your new charms! Team LB x

Posted 8 months ago

“I have been ordering from Laura Bond for years and always have a great experience. I always order online as I am down South, so I have had the pleasure watching this company grow. All the pieces are beautiful and carefully designed. I have 16 piercings and all are Laura Bond pieces. I always get compliments too. I'm loving the little dangling charms.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been enjoying your Laura Bond pieces for years. Your support means the world to us! Keep shining with those compliments! Team LB x

Posted 8 months ago

“Another perfect piercing! This is my 4th piercing with Laura Bond and I'm already planning my next one. From the help choosing the placement and jewellery to the piercing itself, the whole experience was fantastic.”

Helpful Report

Posted 8 months ago

Hi Lisa, Thank you for leaving us such a lovely review. It's always a pleasure to see you! Team LB x

Posted 8 months ago

“Really pleased with the Evelyn 8mm huggies...sparkly too. Received within 2 days.”

Helpful Report

Posted 8 months ago

Hi there, We're so glad to hear you're pleased with your new Evelyn huggies! Thank you for your kind words and for choosing us! Team LB x

Posted 8 months ago

“I’m becoming quite a regular to this fantastic piercing parlour, my latest piercing a little flat helix with the gorgeous yellow gold Mother of Pearl from the fabulous Ibiza collection adds to the seven piercings already in place by Sarah Crowe. Many thanks to Sarah Crowe and Becca who helped me choose and place this lovely stud. So looking forward to seeing what the future holds 🤩”

Helpful Report

Posted 8 months ago

Hi Gillian, Thank you for your glowing review! We're thrilled to have you as a regular at our piercing parlour and we're so happy you love your latest addition. Can't wait to see how your collection grows! Team LB x

Posted 8 months ago

“I was back at Laura Bond for a follow-up appointment, and new piercings. All the staff there are helpful and friendly. I would recommend anyone thinking of additional ear-piercings to go to Laura Bond.”

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Posted 8 months ago

Hi Anne, Thank you for your amazing review! We're so glad to hear that you had a great experience during your downsize and piercing appointment. Your recommendation means the world to us and we hope to see you again soon! Team LB x

Posted 8 months ago

“I bought the most gorgeous daith piercing (9k) from Laura Bond and was super excited when it arrived. I wore it for two months, but one day it fell out of my ear snapped into two pieces. Customer support responded quickly, and I was able to return the item and receive a refund, which I appreciated, hence the 2-stars not 1. That said, I own other gold jewellery (18k) that’s exposed to much harsher conditions and have never had any issues. I wasn’t reassured that this was a one-off faulty item, so I’m left thinking the quality may not be great, especially considering the price. 9k gold should actually be stronger than 18k, so it really shouldn’t break so easily, especially as a daith piercing that stays tucked inside the ear and only occasionally comes into contact with an earbud.”

Helpful Report

Posted 8 months ago

Hi Catarina, Thank you for your honest review. We’re really sorry that this has been the experience you've had with us - this is not a common experience for our customers and we take quality concerns very seriously. All of our jewellery goes through meticulous quality control both at our manufacturers and in-house, but very occasionally a fault may not show up immediately - hence why we have a 12-month manufacturing warranty in place to ensure our customers are covered should a manufacturing issue arise. Your feedback is invaluable in helping us improve. If there’s anything further you’d like to discuss, please don’t hesitate to reach out to us directly. Team LB x

Posted 8 months ago

“So happy with my birthday gifts. The quality is as fantastic as they look. Thank you I will be purchasing again in the future.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you loved your birthday gifts and that the quality met your expectations. Team LB x

Posted 8 months ago

“Just purchased my second piece of jewellery from you and I love it. The quality is excellent and the design is delicate and pretty… just what I’m looking for. I’ve had multiple compliments from my pieces.”

Helpful Report

Posted 8 months ago

Hi Danielle, Thank you for your wonderful review! We're so glad to hear that you love your new jewellery and that it has received so many compliments. We can’t wait to see what beautiful pieces you choose next! Team LB x

Posted 8 months ago

“Beautiful and elegant piece!”

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Posted 8 months ago

Hi Aryana, Thank you so much for your kind words! We're thrilled to hear that you love your new jewellery! Team LB x

Posted 8 months ago

“I bought a beautiful earring for my Tragus piercing recently and it's simply perfect. Incredible quality, great value and simply gorgeous. I will absolutely be shopping for more earrings. Thank you! x”

Helpful Report

Posted 8 months ago

Hi Ellen, Thank you for your lovely feedback! We're so delighted to hear that you found the perfect earring for your tragus! Your kind words about the quality and value mean so much to us. We can't wait to see what gorgeous pieces you'll choose next! Team LB x

Posted 8 months ago

Laura Bond is rated 4.8 based on 1,550 reviews