Laura Bond have a Customer Happiness Grade of C-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Bought 2 beautiful Gold earings....both are beautiful. Price was excellent and website so easy to use. Delivery was quick. Would most definitely be using Laura Bond again...
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- MRS M M
“
Such beautiful pieces of jewellery! Amazing quality for a good price
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- Anonymous
“
I popped in to celebrate my 30th birthday and to get my last piercing of my 20s, and was completely blown away by how incredible my experience was.
I was actually recommended by another piercing place - and will definitely be passing that recommendation on! The shop is soo cute and girly, and the pieces of jewlery are ART. The whole team was such a vibe, the first gal I spoke to had the most soothing voice (seriously do an AMSR channel pls) and my piercer Amber has like magic hands? I barely felt any of the 3 piercings and they've all healed up SOO well. After the piercing I could've honestly cried when they handed me a wee birthday card and a gift, so thoughtful!
I think for the experience, the staff and the gorgeous jewlery it is well worth the price and I am already planning coming back until my ear stacks are complete! Amber queen, see you soon!
”
- Emma B
“
Bought 2 beautiful Gold earings....both are beautiful. Price was excellent and website so easy to use. Delivery was quick. Would most definitely be using Laura Bond again...
”
- MRS M M
“
Great quality, earring fits perfectly and really quick delivery!!
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- Grace W
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Delighted with my purchases. Delivery excellent!
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- Orla M
“
great earrings but when I tried them on they didn’t fit my high lobe piercing. Sad as I spent a lot on them, not realising they wouldn’t fit a generic ear piercing.
lovely product but read the no returns unlike I did.
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- Laura J
“
Customer support responded quickly, and I was able to return the item and receive a refund, which I appreciated, hence the 2-stars not 1.
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- Catarina F
“
Just happened to go in to enquire and they had space so I decided to go for it, lobes and helix. Helped me pick out the jewellery and were very friendly. I was totally put at ease and they were done in a flash. Great service will definitely be back for more
”
- Jane P
“
I've bought from Laura Bond on multiple occasions because I love the designs and feel the items are good value for money and good quality. On one rare occasion when I had a problem with an item I'd owned for a few months, customer service was fantastic and they rectified my issue promptly. Really don't buy my earrings or nose jewellery from anywhere else...
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- Anonymous
“
Lovely team, super service and gorgeous jewellery to dazzle any magpie
”
- Lydie J
