Laura Bond Reviews

Name: Laura Bond
Address: 52 Thistle Street, Edinburgh, Edinburgh
Rating: 4.81

4.8 Rating 1,550 Reviews

95 %

of reviewers recommend Laura Bond

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really enjoyed my first visit to Laura Bond, the staff are very helpful and take time to discuss the collections and to show you how it would look and also offer advice. Sarah was very reassuring when it came to the piercing and regularly checked in throughout the process. I love my new couch piercing and my new piece of jewellery, looking forward to my next visit!”

Helpful Report

Posted 3 months ago

Hi Lindsay, we are absolutely delighted that you had such a great experience getting pierced with us and we'll be sure to let Sarah know about your kind words. Thank you for your lovely review. Happy healing!

Posted 3 months ago

“The cutest studs for my double Tragus and because of the heart design on the back they are far more easier to put in ❤️❤️❤️❤️❤️”

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Posted 3 months ago

We are delighted you love your new jewellery. Thank you for such a fantastic review! Best Wishes, Team LB x

Posted 3 months ago

“Really lovely experience at Laura bond the staff were top tier, made me feel very welcome and super knowledgeable ! Great at helping chose my stack thank you”

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Posted 3 months ago

We're thrilled that you had such a lovely experience with us, and we're so glad you love your new jewellery stack! We hope to see you again soon! Best Wishes, Team LB x

Posted 3 months ago

“Beautiful jewellery (this is my second one), love that brand and very lovely team.”

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Posted 3 months ago

Thanks Alexandra for your lovely review! Best Wishes, Team LB x

Posted 3 months ago

“Always friendly and helpful staff whether you’re in for a piercing, to have a piece changed or just to shop. Highly recommend.”

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Posted 3 months ago

We're delighted that you've had such a great experience in our boutique, we hope to welcome you back again soon! Best Wishes, Team LB x

Posted 3 months ago

“My daughter and I visited on the off chance we could have some piercing done. Luckily we could! The ladies were so lovely and helped us choose the right pieces. We were delighted. Thank you. We will definitely be back 🥰”

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Posted 3 months ago

Hi Jenny, Thank you so much for your glowing review. We are so happy we could help you and your daughter with your dream ear stacks and we look forward to welcoming you both back to the boutique soon! Best Wishes, Team LB x

Posted 3 months ago

“I came in to get my second lobe piercings with my friend and had the best piercing experience! I’ve had loads of piercings done over the years and this was by far the best, it’s made me want to come back and get even more done! The girls out front of the shop were amazing at helping us choose our jewellery and just chatting away to keep us calm and excited, and Sarah who did the piercings was just great! She clearly knows what she’s doing and that made me feel so much more at ease. I will definitely be back for some more piercings in future!”

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Posted 3 months ago

Hi Megan Thank you for your lovely review! We are delighted that you had a great experience with us. We will be sure to pass over your kind words to Sarah, she will be absolutely thrilled. We hope your piercings are healing and settling in nicely, and we look forward to welcoming you back to our boutique soon! Best wishes, Team LB x

Posted 3 months ago

“I popped in to celebrate my 30th birthday and to get my last piercing of my 20s, and was completely blown away by how incredible my experience was. I was actually recommended by another piercing place - and will definitely be passing that recommendation on! The shop is soo cute and girly, and the pieces of jewlery are ART. The whole team was such a vibe, the first gal I spoke to had the most soothing voice (seriously do an AMSR channel pls) and my piercer Amber has like magic hands? I barely felt any of the 3 piercings and they've all healed up SOO well. After the piercing I could've honestly cried when they handed me a wee birthday card and a gift, so thoughtful! I think for the experience, the staff and the gorgeous jewlery it is well worth the price and I am already planning coming back until my ear stacks are complete! Amber queen, see you soon!”

Helpful Report

Posted 3 months ago

Hi Emma, We are absolutely delighted that you had a great experience with us. And a huge congratulations on turning 30! Thank you so much for such a lovely review. We will pass this over to our fabulous Amber she will be so touched by your kind words! We look forward to welcoming you back soon to our boutique. Best wishes, Team LB x

Posted 3 months ago

“Amazing customer service regarding a faulty earring.”

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Posted 3 months ago

Hello, Thank you for your wonderful review! We're delighted to hear that you received amazing customer service regarding your faulty earring. It's our priority to ensure you're satisfied, and your feedback means a lot to us. Best wishes, Team LB x

Posted 3 months ago

“Perfect Helix tiny Earring! Thank you”

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Posted 3 months ago

Hi Rachel, Thank you for your lovely review! We're so glad you love your new earring for your helix piercing! Best wishes, Team LB x

Posted 3 months ago

“Nice earing but did realise how small 6m was. So very small and expensive.”

Helpful Report

Posted 4 months ago

Hi Elaine, Thank you for your feedback. We're glad you found the earring nice! We are sorry to hear that you were surprised by the sizing, we always recommend you read the dimensions of the product so you can ensure it is the best fit for you. If you have any other questions or need further assistance, please don’t hesitate to reach out. Best wishes, Team LB x

Posted 3 months ago

“Beautifully crafted designs and my go to supplier for my conch piercing. Some are really tiny and delicate but the starfish is my current daily favourite which is a really nice size and fits well.”

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Posted 4 months ago

Hi Deborah, Thank you for your fantastic review! We're thrilled to hear that you love our beautifully crafted designs and that the starfish is your current favorite. It's always great to know our pieces fit perfectly and add a special touch to your look. Best wishes, Team LB x

Posted 4 months ago

“The solid gold earring I brought in January snapped in half in October. No it wasnt the hinge. It was literally in half. To Laura Bond's testiment they accepted a return and replced it no trouble. Im glad it happened with in 12 months of purchase though! Im taking a star away for my concerns regarding quality, saved by the support given when it did go wrong.”

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Posted 4 months ago

Hi Elaine, Thank you for sharing your experience with us. We’re so glad to hear that our team was able to support you with the replacement of your earring. Your feedback about quality is important to us, and we appreciate you bringing it to our attention. Best wishes, Team LB x

Posted 4 months ago

“Beautiful piece of jewellery from the new dark romance collection. Love it!”

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Posted 4 months ago

Hi Rebecca, Thank you so much for your wonderful review! We’re delighted to hear that you love your beautiful piece from the dark romance collection. Your support means everything to us! Best wishes, Team LB x

Posted 4 months ago

“Love all my pieces and I have many !”

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Posted 4 months ago

Hi Jen, Thank you so much for taking the time to leave us a review. We’re so glad to hear that you love all your pieces. Best wishes, Team LB x

Posted 4 months ago

“I’ve been following Laura Bond on Insta for a while and just love the jewellery. I’ve been dying to come through to treat myself to a piercing but being able to buy your jewellery online is the next best thing, and it does not disappoint. It’s so beautifully made and I can’t wait to wear my new pieces as soon as my daith has fully healed x highly recommended and I’ll definitely make it through one day !!!!”

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Posted 4 months ago

Hi Sara, Thank you for your amazing review! We’re so happy to hear that you love our jewellery and that shopping online brought you joy. We can’t wait for your daith to heal so you can rock your new pieces! We look forward to welcoming you in store one day! Best wishes, Team LB

Posted 4 months ago

“Gorgeous products and lovely staff. Highly recommended.”

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Posted 4 months ago

Hi Oonagh, Thank you for your lovely review! We're thrilled to hear that you enjoyed our products and found our staff to be lovely. Your recommendation means the world to us! Team LB x

Posted 4 months ago

“Beautiful piece of jewellery. I bought a sparkly heart stud earring in memory of my beautiful dog Ben who I lost earlier this year and it is perfect! Excellent quality, long thread for security, as I lost the previous one, and very well-made.”

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Posted 4 months ago

Hi Karen, Thank you so much for your gorgeous review! We’re truly touched to hear that our sparkly heart stud is honouring your beloved Ben. Thank you for choosing us for such a meaningful piece. Best wishes, Team LB x

Posted 4 months ago

“I’ve been shopping at LB since she opened her shop in Edinburgh. Such a lovely atmosphere with really lovely and helpful staff. The jewellery is absolutely gorgeous, would go anywhere else for my earrings!”

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Posted 4 months ago

Hi Rebecca, Thank you so much for your wonderful review! We're delighted to hear that you've been with us since the beginning and that our atmosphere and team have made your shopping experience special. We truly appreciate your support and love for our jewellery! Looking forward to welcoming you back soon! Team LB x

Posted 4 months ago

“Thanks for a great experience - I had helix piercing changed that had been in for around 15 years. Both staff members I spoke to were friendly, chatty and helpful and I love my beautiful new earring! Will definitely be back!”

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Posted 5 months ago

Hi there, Thank you so much for your fantastic review! We're so happy to hear that you had a great experience with us and that our team helped make it special. Enjoy your beautiful new earring - we can't wait to see you back for your next visit! Team LB x

Posted 4 months ago

Laura Bond is rated 4.8 based on 1,550 reviews