Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,410 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 7th April 2025

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication on delivery was excellent. Rapid service plus my new bag is wonderful!”

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“Ordered a bag which arrived way quicker than estimated and the bag is of fantastic quality. I couldn't ask for any better. I'll certainly be ordering from them again.”

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“I've been looking for an everyday leather bag for months and this bag is perfect. I'm sure it will last a long time. It was straight forward to order and a quick delivery. I'm a happy customer and will shop with Lakeland Leather again.”

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“Jacket arrived exactly as described, fit is brilliant, very happy with it 😊😊”

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“Love the new style”

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“Ordered a leather jacket online and was impressed with free speedy delivery and excellent packaging. Would recommend to anyone. Great quality leather.”

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“Excellent service. The jacket is first class quality and a very good fit. Fast delivery and carefully packed. I would certainly recommend this company to friends and family”

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“I have been looking for a nice cotton cami for some time now. Lakeland Leather came up trumps. Thank you.”

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“A fabulous messenger bag. Classy design and good quality leather that will age nicely. A good size with just the right amount of pockets. Pockets for two pens, a calculator and a phone, with addition, slim pockets for documents. Great service and delivery. Excellent value for money. Highly recommend and delighted to find a local company providing such a high quality product.”

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“Lovely company to deal with. Feel like they would be good if you did encounter any problem. Nice and friendly communication and updates regarding delivery times. A fast delivery service and the product purchased exactly as shown. Happy with the experience.”

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“Great company to deal with, product perfect fit for my wife, also good quality.”

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“Happy with the product as described Quick secure delivery Good price The only criticism I give, there was confirmation email received after was placed, as is pretty standard with most online orders”

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“The quality of the products is very good, the delivery was quick. Very pleased with the whole process. Great service, thank you.”

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“The bag ordered is for a gift. Looks a good size and well made. The order was processed quickly with a good amount of contact from Lakeland Leather to be able to track it. Very pleased to have bought from this company.”

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“I visited the store in Kendal today. The staff selected several dresses, blouses and trousers for me to try on. They were very professional and their expertise really helped me to select suitable clothing for my up coming holiday and special family event. I really appreciated their support and experience, a very positive shopping experience indeed!”

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“So many great things to say about Lakeland. Beautiful leather clothing and bags. I purchased the stunning Hawksdale Leather bag, some high quality shirts and jumpers. The staff are so helpful and nice too! 🫶 🫶 Had some questions about the membership program afterwards and Georgina was amazing, so friendly and helpful… way beyond the best customer service I’ve experienced in the UK for a long time!!!! Thank you for the care and quality!”

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“I love the colour and that this purse fits in my hand.”

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“Lovely jacket and so pleased with my purchase. Lovely soft leather and a lovely fit.”

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“My delivery from Lakeland Leather arrived well within the delivery schedule. It was well packaged and I absolutely love my slippers!! Gorgeous colour and very comfortable...Will definitely order again....”

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“Always get reliable timely service and good quality from Lakeland Leather.”

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Lakeland Leather is rated 4.8 based on 7,410 reviews