Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering process and delivery were both excellent. Packaging was great too. Would certainly use Lakeland Leather again .”

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“Telephone confirmation that goods were available for collection. Boots well packaged and as described.”

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“Bought a leather biker jacket for my wife's birthday. Excellent friendly service and a quality product delivered on time. Would definitely recommend their products and customer service.”

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“Very pleased with the lovely bag which was exactly what I was looking for, an excellent quality and perfectly described. The price was great and the item was very well packaged and efficiently delivered by Royal Mail. Would definitely recommend this company.”

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“Lovely boots!!...But big for me had to return...easy to return and a refund in a couple of days.”

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“The jacket looks great, it feels good, I hope I can do it justice.”

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“Just bought a Derwent leather jacket - very pleased with the quality of the jacket and the service from Lakeland was first class - had to return it for a different size and they reimbursed my postage and sent out a replacent straight away”

Lakeland Leather 5 star review on 17th August 2023

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“Well priced and good quality leather accessories. Great, functional design and good choice of colours. Quick delivery and easy ordering process online but also an enjoyable experience instore browsing a wide range of colours and styles.”

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“Very speedy delivery - next day! Packed in tissue paper in a quality cardboard presentation box. A quality sheepskin leather jacket that I can hardly wait for winter to wear. Very pleased I'm very happy to recommend Lakeland Leather.”

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“Always a pleasure prompt delivery of quality”

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“Very good quality and reasonable price Prompt despatch”

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“A beautiful crossover bag in a gorgeous shade of green. I’ve been looking for a new bag with enough pockets and compartments, that’s not too big, this is perfect.”

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“Great jacket superb price quick delivery”

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“I think Lakeland Leathers are just brilliant. I own 5 of their ladies leather biker jackets and hopefully will get more in the future! I had an issue with returning some unwanted items, and Georgina was just brilliant in helping me get sorted out. The ladies at Clarks Village store are also so helpful. I couldn't ask for better service and highly recommend them. The quality of the leather is excellent. I would be interested in seeing future leather designs in different colours such as cream or beige or a front zip fastening jacket in black. There seems to be a slight design gap between the traditional biker jacket and some of the older customer type with hoods and linings. Something in the middle that is designed for women wanting a fashionable jacket that is not biker but more geared to wearing with a smart dress or trousers would be much appreciated. I give Lakeland a 5* rating, they really have got their customer service model perfectly thought out. Thank you!”

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“Easy purchase, ultra fast delivery and really comfortable.”

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“Absolutely beautiful leather coat, the service was outstanding, the fit was true to size perfect fit. I would definitely recommend this company to friends and family. Thank you lakeland leather”

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“Lovely product and super quick service. I placed the order on line to do a click and collect and was contacted by my local store within a hour or so.”

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“Excellent service with very fast delivery, would recommend.”

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“Really delighted with my new leather jacket. It was exactly as described and is lovely, soft quality leather. Sizing chart was perfect and delivery swift.”

Lakeland Leather 5 star review on 14th August 2023

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“Hi, i love my 2 Lakeland sweaters, they will be my first choice come the real cool weather starting, infact i was cold in the week and I put one on and the wool is so sofy and comfortable. I bought the Cross Body Bag to put my medical equipment when shopping and the bag is perfect, stops me from carrying my heavy handbag, thank goodness, my shoulders will now have rest. Thank you xx”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews