Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,410 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 7th April 2025

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good, Im happy with Lakeland”

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“The ordering process was quick and efficient with my order arriving within 48 hours as stated. Very happy with my purchase and the service. Well done.”

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“Excellent service, lovely quality handbag, very pleased”

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“Great customer service. Had many items from lakeland leather over the years. Jackets and coats are lovely, great quality. Really happy with my latest purchases. Nice to have a quality piece that will last and that's different. Highly recommend Lakeland Leather.”

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“Excellent quality and very rapid delivery.”

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“I ordered the Fairfield tote in tan last week Feb 2024. Its a beautiful bag, I have always loved big bags even though I am now retired and this bag is ideal for me, and would suit someone who carries a laptop or such for work purposes. Good punctual delivery too. Thank you so much. Will certainly recommend Lakeland for quality and service.”

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“Very happy with my purchase. The handbag is very well made and the Leather is soft. My bag was dispatched very quickly.”

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“Easy to use website very quick and reliable good quality”

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“It’s very rare these days to find such exceptional customer service, but these guys nailed it! They not only helped me exchange a Christmas present, but also sourced extra leather jacket sizes for me, which they then had shipped from their warehouse to the bowness store for me to look at when I visited the Lake District. Thank you to Fiona and her lovely colleagues for helping me choose! It’s not often a company goes out of their way for you like this and it was much appreciated. We’ve purchased three jackets in the last few months and the quality and pricing has been fantastic so we’ll definitely be back for more! Whether you’re shopping online or in one of their stores you will not be disappointed.”

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“Love my Toni Bourbon Leather jacket. It fits nicely and excellent quality. Delivery was speedy too. Thank you Lakeland.”

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“I ordered a leather jacket that I wasn't entirely happy with and I have since returned the item. I have been speaking to Giorgina for the last few weeks and I have been very impressed with her help, advice and professionalism. She single handedly found me another jacket that I was looking for from their local shop and posted it out to me. I would highly recommend Lakeland Leather to anyone and I will use them again!”

Helpful Report

“I wanted to replace a leather crossbody bag I had originally bought at a Lakeland store some years ago. I found what I wanted on the website and after receiving a prompt answer to my query about VAT I ordered the bag which was delivered to me in 5 days. I was impressed with the excellent, friendly and efficient service I received from Lakeland and would not hesitate to shop there again.”

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“I bought a cream leather jacket I absolutely love it. I have one in every colour now and couldn't be happier with the fit and quality.”

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“Have just received my Monza driving gloves and could not be happier with them! Perfect fit and, most importantly, beautifully soft and grippy leather. The stitching and general quality is 1st class. I would buy again if ever I needed to replace them.”

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“I ordered a pair of mini boot sheepskin slippers on 29th Dec & they were delivered on 30th Dec, thank you Lakeland for excellent service, I love my new slippers, will definitely buy from you in the future.”

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“Great service. Next day delivery in safe packaging. Outstanding Braithwaite leather bag with smart stitching that adds lovely detail. Great size for all essentials. I am amazed at the quality for the price. Will definitely shop here again instead of the overpriced larger high street shops.”

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“The Tally Duo cross body bag is my new favourite bag. Lovely soft leather, very roomy for its size.”

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“Excellent product, great service.”

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“Quick delivery. Good fit. Nice touch of inside zip pockets to make more useful.”

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“Excellent all round, 10/10.”

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Lakeland Leather is rated 4.8 based on 7,410 reviews